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Smile Digital Health logo

Web Designer

Remote
Remote
Mid Level

Top Benefits

Remote Work Environment
Flexible Time Away From Work Policy including PTO, Personal and Sick Days
Competitive Salary and Health/Medical Benefits

About the role

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.

At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!

Apply today and find plenty of reasons to SMILE!

The Web Designer, develops, and executes Smile Digital Health’s comprehensive digital marketing strategies and plans, which includes, but not limited to, SEO, PPC, cross-channel lead generation, and lead nurturing processes across web channels to align with Smile’s business goals, objectives and vision.

Responsibilities:

  • Develop and execute comprehensive digital marketing strategies to drive online traffic and conversions.
  • Develop SEO strategies, including but not limited to, plans to redesign the website, increase backlinks, and improve user experience.
  • Design, create, analyze, test, and update web pages, landing pages, calls-to-action, website copy and email campaigns to enhance conversion optimization and target achievement as well as increase quality website visits and drive visitors to relevant content to capture leads.
  • Ensure brand consistency with regard to graphic design and website copy tone, voice, and terminology.
  • Regularly monitor and address website security threats, usability, or compliance issues, including but not limited to, fixing broken links/redirects, ensuring functionality and efficiency of all digital properties.
  • Manage, maintain, and provide technical support to ensure seamless flow between HubSpot, Pardot and Salesforce. Ensure consistent aesthetic, feel, and user experience across different platforms.
  • Monitor and optimize website loading performance and capacity.
  • Implement and manage marketing automation tools and software for the website, e.g., HubSpot, Pardot/SalesForce, and Google GA4.
  • Identify and evaluate new digital marketing opportunities and technologies.
  • Develop testing and optimization plans to track results and identify opportunities for optimization resulting in enhanced performance. Conduct content, design, or pre-campaign A/B testing as necessary.
  • Stay up-to-date with industry trends and best practices, and adapt strategies to align with market shifts.
  • Develop a working understanding of Smile Digital Health’s value proposition, target industries, target personas, and solutions.
  • Comply with the privacy, security and confidentiality policies.
  • Hold all confidential information in trust and strict confidence and ensure that it shall be used only for the purposes required to fulfill employment obligations, and shall not be used for any other purpose, or disclosed to any third party. A breach of policy or misuse of information could result in disciplinary action up to and including termination of employment.

Requirements:

  • 6+ years related experience in marketing, business or digital media. Experience in an SEO role in the healthcare technology industry, preferred.
  • Post-secondary degree, diploma or certificate in marketing, business, management, or a related field of study and/or equivalent working experience.
  • Strong knowledge of Enterprise B2B digital marketing strategies, tactics, principles and trends, channel strategy, brand management, and marketing technology
  • Previous experience in visual storytelling and graphic design abilities, a portfolio of digital and web design work. Proficiency with Adobe Creative Suite and Canva.
  • Possess strong visual storytelling and graphic design abilities. Experience with marketing automation platforms, e.g., HubSpot, Pardot/SalesForce.
  • Proficiency with analytics tools, e.g., Google Analytics, Adobe Analytics
  • Natural collaborator with strong written and verbal communication skills.
  • Excellent creative problem-solving and analytical abilities with a focus on business growth.
  • Superior research skills and ability to understand technical concepts and information to translate complex ideas into client-friendly language.
  • Exceptional project management and organization skills.
  • Ability to effectively and efficiently use software, including Windows/Mac, Google Suite, HubSpot, preferred.

Some of the benefits we offer:

  • Remote Work Environment
  • Flexible Time Away From Work Policy including PTO, Personal and Sick Days
  • Competitive Salary and Health/Medical Benefits
  • RRSP/TFSA/401K Employee Contribution
  • Life and Disability
  • Employee Assistance Program
  • FHIR Study Program and Skillsoft Learning
  • Super HAPI Fun Club

Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity, equity, and inclusion.

We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.

About Smile Digital Health

Hospitals and Health Care
201-500

Smile Digital Health (doing business as Smile CDR Inc.) specializes in delivering fast, secure, compliant data infrastructures as a service to enable and empower interconnectivity for data-intensive sectors such as healthcare. We are a solutions platform helping organizations like governments, researchers, health systems, healthcare providers, and app developers build connected health solutions and products by leveraging our core expertise in health data and HL7 FHIR.

Our flagship product, Smile CDR, is the world’s first FHIR-based clinical data repository (CDR) as a service. Smile CDR is a high performance and secure solution built on the principles of Privacy by Design. Flexibility is a hallmark of the service as it can be hosted in the cloud or on-premises depending on your needs. The design was strongly influenced by real-world experience in both the jurisdictional and organizational setting. Smile CDR provides a rich set of features and capabilities including:

-Multiple FHIR versions -FHIR Profiles -Full text indexing of clinical records -Type ahead search functionality -FHIR, HL7v2 and custom ETL for data input -Federated identity and identity provider functionality -International character locale support -Terminology services -Auditing -Smart on FHIR support -Rapid deployment -Extensive administrative tooling

Leveraging more than 40 years of experience in building enterprise-class systems, our team includes experts in building integrated healthcare systems including FHIR-based solutions such as HAPI, e-prescriptions and other e-health solutions. We were motivated by the need to improve upon existing options for sharing health data within and across organizations. Smile CDR is the maintainer of HAPI FHIR, the prevailing open source reference implementation of FHIR worldwide