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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We're looking for a Business Transformation Specialist. In this role you will play a key role in the success of the NOAM Retail GTM organization and company by supporting the development and implementation of business strategies and processes.With a focus on efficiency and effectiveness, this role assists in aligning the organization's operations with its long-term goals and objectives. The Business Transformation specialist supports a team in analyzing data, identifying areas for improvement, and contributing to the development and implementation of solutions to drive growth and increase profitability.

What you'll be doing:

As a Business Transformation specialist, your key responsibilities will include:

• Strategic Planning: Support the development of transformation strategies aligned with the organization's goals. Your contributions will help drive impactful projects.
• Project Management: Assist in the oversight of transformation projects, helping to ensure they are completed on time, within scope, and on budget.
• Stakeholder Engagement: Collaborate with various departments and stakeholders to gather insights and contribute to securing buy-in for transformation initiatives.
• Change Management: Assist in change management efforts, including supporting the creation of communication plans and training programs.
• Performance Metrics: Help to establish and monitor key performance indicators (KPIs) to measure the success of transformation initiatives.
• Current State Analysis: Work with senior team members to map and understand the current state architecture of people, process, data, technology, governance, and financial models.
• Process Improvement: Help identify areas for operational improvement and support the implementation of a structured approach to best practices that enhance efficiency and effectiveness.
• Data Analysis: Assist in identifying key trends from data sets, determining underlying drivers of trends, and building simple financial or data models.

What you need to bring:

• A bachelor's degree in business, technology, or a related field is preferred.
• 2-3 years of experience with project management methodologies or exposure to projects such as process improvements, change management initiatives, or strategic planning.
• Demonstrated ability to understand business needs and contribute to finding technology solutions.
• A drive to achieve results and exceed expectations.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing needs.
• Ability to communicate clearly and concisely to team members and leadership.As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.
• Strong analytical and problem-solving skills, with the ability to think creatively.

We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the 'Apply' button and give it a try!

What's in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible hybrid environment;
• Genuine career opportunities in a company that's creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry:

• Lightspeed RSU program (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Health insurance
• Health and wellness benefits
• Possibility for transit fees to be covered
• Paid leave assistance for new parents
• Linkedin learning
• Volunteer day

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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