Manager, Student Success
Top Benefits
About the role
Manager, Student Success
Regular, Full-time
Summary of Duties: Provides strategic leadership for a student-centred environment that promotes accessibility, wellness, and student success across the full student journey. Oversees Student Success operations by leading staff and faculty, ensuring effective service delivery, accountability, and continuous improvement of programs and advising services. Collaborates with senior leadership to set priorities and direction, while developing and monitoring frameworks for mental health, accessibility, and student support.
Drives the development of inclusive, high-quality programs and policies that enhance student retention, engagement, and academic success. Builds partnerships with internal and external stakeholders, ensures equitable and culturally responsive services, and represents the institution in committees and external relations. Also holds responsibility for staff performance management, policy leadership, and financial oversight of the Student Success portfolio.
Qualifications:
- Master's Degree in a related field.
- Minimum of five (5) years of experience in management or leadership in student services within a post-secondary and/or public sector environment.
- Extensive knowledge of college governance procedures, academic rules, regulations, and requirements as set out in the College's policies and procedures, including the College and Institute Act.
- Experience working with marginalized and/or multi-barriered individuals.
- Demonstrated success providing service based on a broad knowledge of best practices and issues relevant to the provision of student services.
- Experience with the development and administration of budgets.
- Experience in developing/managing mental wellbeing frameworks
- Mental Health First Aid certification
Please review the Full Job Description below.
As an employee of College of the Rockies, the successful candidate is expected to be a lifelong learner who continues to develop his/her skills to help the College meet the needs of our students and our other valued clients.
Successful candidates may be required to complete a Criminal Record Check.
Salary: The starting annual salary is $94,443 to $125,924 for this Management Group position. Management Group employees are eligible for annual salary increases within and above the starting range through demonstrated performance.
The College also offers a comprehensive range of benefits, including a defined pension, generous vacation entitlements, health and dental plan, and more.
Interested applicants are encouraged to apply as soon as possible, as the College is currently reviewing applications as they are received, and this position will remain posted until a candidate is chosen. Should a review of your application result in a decision to further explore your interest and qualifications, you will be contacted at that time.
Closing Date: May 29, 2026
Preferred Start Date: July 2, 2026
Interested persons should submit both a cover letter and resume directly through the College website under "Work Here" http://www.cotr.bc.ca/HRD/. Ensure you press "upload" after you add each document.
Please quote Competition #26-MN-03
Please ensure your cover letter and resume clearly describe your related qualifications and experience, as selection for an interview will be based on the information provided.
"College of the Rockies is committed to an equitable, diverse, and inclusive work environment, where all employees thrive and feel they belong. We believe that a diverse workforce strengthens our organization and welcomes applications from all qualified individuals. We encourage all qualified applicants, including Indigenous Peoples, persons with disabilities, visible minorities, women, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+). We are committed to an inclusive hiring experience, including providing accommodations."
In the spirit of reconciliation, we are committed to increasing Indigenous representation throughout the institution and encourage applicants to self-identify as First Nation, Metis, or Inuit within the cover letter and/or resume.
We thank all who apply and advise that only those selected for further consideration will be contacted.
Not the right fit? Search for Manager, Student Success jobs in Cranbrook, BC
About College of the Rockies
College of the Rockies is a regional college, with seven campuses throughout the East Kootenay. For more than 40 years, we have provided post-secondary education that meets the needs and aspirations of the people, industry and businesses of our region.
Each year, we welcome more than 2,300 full-time equivalent students into our classrooms. Depending on our students' goals, we offer a number of direct and diverse pathways. Adult upgrading offers a first step towards employment. Students focused on quick and direct entry to the job market may be interested in one of our diploma or certificate programs, vocational training, or trades apprenticeship. Others may take advantage of our university studies courses and various dual admission and transfer options, or complete one of the degrees offered right here at home.
Though our breadth of programming is wide, everyone who attends College of the Rockies can expect to benefit from small class sizes, quality instruction, hands-on learning, low tuition, transferability and a personalized education experience.
We serve a regional population of close to 83,000 people. Each year, we provide instruction in a wide variety of programs to approximately 2000 full-time equivalent (FTE) students including over 100 international (FTE) students from more than 30 countries.
Cranbrook is home to two campuses: our main campus houses the majority of our administrative departments and student services, and our Gold Creek campus which offers contract training and a variety of trades programs.
The programs, courses, and services offered by our five regional campuses (Creston, Fernie, Golden, Invermere and Kimberley) are as diverse as the communities and people they serve. A few have their own "signature" programs -- something unique and special -- and most provide courses in Adult Basic Education. All of our campuses respond to the needs of their communities by offering continuing education courses and access to online learning.
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Manager, Student Success
Top Benefits
About the role
Manager, Student Success
Regular, Full-time
Summary of Duties: Provides strategic leadership for a student-centred environment that promotes accessibility, wellness, and student success across the full student journey. Oversees Student Success operations by leading staff and faculty, ensuring effective service delivery, accountability, and continuous improvement of programs and advising services. Collaborates with senior leadership to set priorities and direction, while developing and monitoring frameworks for mental health, accessibility, and student support.
Drives the development of inclusive, high-quality programs and policies that enhance student retention, engagement, and academic success. Builds partnerships with internal and external stakeholders, ensures equitable and culturally responsive services, and represents the institution in committees and external relations. Also holds responsibility for staff performance management, policy leadership, and financial oversight of the Student Success portfolio.
Qualifications:
- Master's Degree in a related field.
- Minimum of five (5) years of experience in management or leadership in student services within a post-secondary and/or public sector environment.
- Extensive knowledge of college governance procedures, academic rules, regulations, and requirements as set out in the College's policies and procedures, including the College and Institute Act.
- Experience working with marginalized and/or multi-barriered individuals.
- Demonstrated success providing service based on a broad knowledge of best practices and issues relevant to the provision of student services.
- Experience with the development and administration of budgets.
- Experience in developing/managing mental wellbeing frameworks
- Mental Health First Aid certification
Please review the Full Job Description below.
As an employee of College of the Rockies, the successful candidate is expected to be a lifelong learner who continues to develop his/her skills to help the College meet the needs of our students and our other valued clients.
Successful candidates may be required to complete a Criminal Record Check.
Salary: The starting annual salary is $94,443 to $125,924 for this Management Group position. Management Group employees are eligible for annual salary increases within and above the starting range through demonstrated performance.
The College also offers a comprehensive range of benefits, including a defined pension, generous vacation entitlements, health and dental plan, and more.
Interested applicants are encouraged to apply as soon as possible, as the College is currently reviewing applications as they are received, and this position will remain posted until a candidate is chosen. Should a review of your application result in a decision to further explore your interest and qualifications, you will be contacted at that time.
Closing Date: May 29, 2026
Preferred Start Date: July 2, 2026
Interested persons should submit both a cover letter and resume directly through the College website under "Work Here" http://www.cotr.bc.ca/HRD/. Ensure you press "upload" after you add each document.
Please quote Competition #26-MN-03
Please ensure your cover letter and resume clearly describe your related qualifications and experience, as selection for an interview will be based on the information provided.
"College of the Rockies is committed to an equitable, diverse, and inclusive work environment, where all employees thrive and feel they belong. We believe that a diverse workforce strengthens our organization and welcomes applications from all qualified individuals. We encourage all qualified applicants, including Indigenous Peoples, persons with disabilities, visible minorities, women, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+). We are committed to an inclusive hiring experience, including providing accommodations."
In the spirit of reconciliation, we are committed to increasing Indigenous representation throughout the institution and encourage applicants to self-identify as First Nation, Metis, or Inuit within the cover letter and/or resume.
We thank all who apply and advise that only those selected for further consideration will be contacted.
Not the right fit? Search for Manager, Student Success jobs in Cranbrook, BC
About College of the Rockies
College of the Rockies is a regional college, with seven campuses throughout the East Kootenay. For more than 40 years, we have provided post-secondary education that meets the needs and aspirations of the people, industry and businesses of our region.
Each year, we welcome more than 2,300 full-time equivalent students into our classrooms. Depending on our students' goals, we offer a number of direct and diverse pathways. Adult upgrading offers a first step towards employment. Students focused on quick and direct entry to the job market may be interested in one of our diploma or certificate programs, vocational training, or trades apprenticeship. Others may take advantage of our university studies courses and various dual admission and transfer options, or complete one of the degrees offered right here at home.
Though our breadth of programming is wide, everyone who attends College of the Rockies can expect to benefit from small class sizes, quality instruction, hands-on learning, low tuition, transferability and a personalized education experience.
We serve a regional population of close to 83,000 people. Each year, we provide instruction in a wide variety of programs to approximately 2000 full-time equivalent (FTE) students including over 100 international (FTE) students from more than 30 countries.
Cranbrook is home to two campuses: our main campus houses the majority of our administrative departments and student services, and our Gold Creek campus which offers contract training and a variety of trades programs.
The programs, courses, and services offered by our five regional campuses (Creston, Fernie, Golden, Invermere and Kimberley) are as diverse as the communities and people they serve. A few have their own "signature" programs -- something unique and special -- and most provide courses in Adult Basic Education. All of our campuses respond to the needs of their communities by offering continuing education courses and access to online learning.