Empowering lives, healing hearts, embracing future

The Project Manager oversees the planning, implementation and tracking of assigned projects and activities related to business development opportunities for NavieGo Patient Programs. This will be achieved by successfully onboarding new programs and supporting the expansion of existing ones. working with each BioScript business unit and division to plan and successfully launch new partners or expand our existing business.

What we offer (and why you’ll love it here!):

• Growth Opportunities: Committed to fostering a culture of growth, where every team, member is encouraged to pursue new skills, expand their knowledge, and advance their careers.
• Vibrant Culture: Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.
  • Our People Say It Best: https://www.youtube.com/watch?v=gySeQnPY7Tg
• Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.
• What & Where: Moncton, NB or Oakville, ON & Full-Time, Temporary (12 Months)
• Closing Date: October 2nd, 2025

Why BioScript Solutions?

At BioScript, we're not just a company—we're a fast-growing company always putting patients first. Recognized as one of Canada’s Best Managed Companies, we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey?

Why BioScript Solutions?

The Project Manager oversees the planning, implementation and tracking of assigned projects and activities related to business development opportunities for NavieGo Patient Programs. This will be achieved by successfully onboarding new programs and supporting the expansion of existing ones. working with each BioScript business unit and division to plan and successfully launch new partners or expand our existing business.

As a Project Manager, you will take a hands-on role in managing business onboarding projects by working collaboratively with cross-functional business units. The Project Manager will lead all partner and drug manufacturer meetings to ensure that their requirements are satisfactorily met while conducting project management activities such as documenting and maintaining project charters, status updates and risks/issues registers.

This role is accountable for developing comprehensive project plans that align partner requirements with NavieGo’s goals and assemble a team of stakeholders to successfully execute all project phases, from initial development through plan implementation.

This role reports to the Patient Experience Manager, NavieGo Patient Programs.

Your Mission

• Lead high-quality new business onboarding projects that delivers from go-live, first patient engagement, through to the warranty period.
• Participate/lead in respective partner meetings and day to day partner communications.
• Work with vendors, stakeholders and partners to integrate processes and manage collaboration efforts.
• Make pervasive project details related to the new business including challenges, services we need to bolster, and the competitive aspects of the opportunity.
• Maintain in-depth knowledge of industry trends and partner advancements in order to make appropriate recommendations to the business; and
• Provide voice of the customer in support of both strategic and operational initiatives.

Planning:

• Ensuring that new business requirements are designed and implemented as per partners expectations and NavieGo best practices.
• For each project, develop a project charter to include project governance, scope and objectives, involving all relevant stakeholders and ensuring feasibility and strategic alignment.
• Develop comprehensive project plans that align partner requirements with company goals and coordinate various stakeholders and technical personnel during all project phases, from initial development through implementation.
• Collaborate with stakeholders to document a clear vision and requirements, set realistic project timelines, and provide visibility on project status to the organization.
• Effectively allocate the required resources to project activities.
• Establish all appropriate plans at the start of the project (i.e. communication plan, meeting cadence, etc).
• Minimize project risk exposure through early identification and by providing thoughtful and timely recommendations for risk management; and
• Determine the objectives and measures upon which the project will be evaluated a its completion.

Implementing:

• Execute the required project activities according to the project schedule.
• Coordinate and lead both internal and external stakeholder meetings throughout the duration of project, ensuring team members from all areas are completing project tasks as planned.
• Follow a governance structure to ensure timely project status reporting to leadership, and ensure key stakeholders are informed throughout all phases of the project.
• Recommend information technology strategies, policies, and procedures by evaluating potential outcomes, problems and trends.
• Set up and maintain all applicable project files to ensure that all project-related information is appropriately documented and stored.
• Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards; and
• Ensure compliance to regulatory, quality, ethics, and legal requirements for all projects.

Controlling:

• Continually ensure that the project deliverables are on time, within scope and budget as per project schedule and appropriate plans.
• Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project; and
• Manage accountability, track project status, manage and escalate project issues and risks as appropriate. Report and escalate to management as needed.

Closing:

• Evaluate the outcomes of the project as established during the planning phase, including review of lessons learned, implementation of process improvements, etc.; and
• Effectively close the project and transition to operations, as required.

What You Bring to the Table

• 4+ years experience in implementation, customer onboarding, or project management, acquired through a combination of education and experience;
• Project Management Professional (PMP) Certification an asset;
• A minimum of 5 years of experience in patient programs, benefits provider, healthcare or pharmaceutical related field;
• Direct and relevant experience in effectively working on several competing projects for a multitude of partners and clients;
• Excellent relationship and client management experience with a demonstrated ability to influence, collaborate and negotiate cross-functionally;
• Experience leading or working within a project management function and collaborating with diverse teams and portfolios;
• Change management experience that includes establishing processes, or new services;
• Ability to handle multiple projects and prioritize competing demands in a dynamic, complex, fast-paced environment while adapting quickly to manage changing priorities;
• Product implementation experience is an asset;
• General knowledge of reimbursement, patient support programs, database elements and
  functionality; and
• Excellent interpersonal and communication skills and a passion for teamwork.

Compensation: At BioScript, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location.

We're proud to be an equal opportunity employer. As a people-centric organization, we’re committed to fostering a welcoming culture free of discrimination, and to providing a healthy and safe work environment where all team members can thrive as individuals. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day.

We are committed to creating an inclusive and accessible work environment across Canada. In accordance with applicable provincial legislation, including Quebec’s Charter of the French Language, this job posting is provided in both French and English when required. For positions based in Quebec, French language proficiency is required to perform day-to-day duties. Bilingualism (French and English) is required for this position to effectively communicate with internal and external stakeholders.

We encourage and accept all applications, however, only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries, please email the talent acquisition team at recruitment@bioscript.ca.

Ready to make your mark? If you’re passionate about transforming ideas into extraordinary results and excited to join a forward-thinking team, we want to hear from you!

Take a look firsthand at what we do here! - https://www.youtube.com/watch?v=Prd\_s5vXynQ

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