If you are looking for a positive work environment, a sense of belonging, purpose and happiness of human dimensions, where collaboration and continuous improvement are part of your day-to-day, and where you have a direct impact on the customer experience, you are at the right place !

Omnitrans is currently searching for a Customs Brokerage Regulatory Advisor to join our Technical & Consulting Services in Montreal or Toronto.

Responsibilities :

• Respond to internal and external client queries with advice and opinions on technical issues.
• Conduct research and provide proper opinion and plan of action for specific cases/requests pertaining to tariff classification, tariff treatment and customs value.
• Resolve customer complaints and disputes in an effective and timely manner (e.g., tariff classification, customs valuation, and origin/free trade agreements, etc.).
• Identify opportunities for revenue generating consulting projects and pursue in partnership with Sales &/or Technical Consultants.
• Monitor consulting projects to ensure timely and efficient completion.
• Update client profiles when Customs regulations are modified.
• Coordinate the set up and processing of K32 drawback claims.
• Follow-up with clients and CBSA for information and status.
• Perform other duties as required, such as photocopying, scanning, and distributing data reports etc.

What you bring:

• College diploma
• Completion of CCS or CTCS an asset
• Minimum 5 years of experience in a customs brokerage environment
• Bilingual (French and English)
• Extensive knowledge of Customs regulations
• Intermediate knowledge of MS Excel
• Strong written communication skills
• Ability to multitask, organize

What we offer:

• Be part of a well-established international company, combining 45 years of experience in Customs Brokerage & Logistics services.
• Have an impact on the growth of the company.
• A hybrid work environment with 2 days per week at the office.
• 24/7 telemedicine platform and an extra healthcare account expense.
• Have access to a complete insurance program of dental & medical services, a coverage of $500/specialists/year.
• Grow your career in a reputable company.
• Work in a flexible company with an agile mindset.

#LI-Hybrid

#LI-SK1

Omnitrans is committed to creating and maintaining an accessible and inclusive work environment to eliminate discrimination based on age, skin colour, origin, religion, sex, sexual orientation and any other characteristic.