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Healthcare Security Guard - Kootenays (Cranbrook & Nelson)

Kelowna, BC
Mid Level
full_time

Top Benefits

Extended health and dental benefits
Employee wellness initiatives
Recognition programs

About the role

Healthcare Security Guard - Kootenays (Cranbrook & Nelson)

We are currently hiring Healthcare Security Guards to join our growing team. In this position, you will safeguard patients, staff, and visitors while maintaining a calm, compassionate, and professional presence. You will be an integral part of the healthcare community supporting safety, patient care, and public trust every day.

Location: Kootenays (Cranbrook & Nelson)
Employment Type: Full-Time / Part-Time/On-call

Key Responsibilities

  • Provide a professional and visible security presence throughout the healthcare facility.
  • Conduct patrols and inspections to ensure safety, security, and compliance with hospital policies.
  • Control access to restricted areas and verify identification for staff, contractors, and visitors.
  • Respond promptly and effectively to incidents, disturbances, and emergency situations.
  • Assist in the management of aggressive behaviour using de-escalation and non-violent crisis intervention techniques.
  • Support healthcare staff during emergency codes
  • Complete detailed and accurate incident and daily activity reports.
  • Deliver exceptional customer service and act as an ambassador of Paladin Security’s values and professionalism.

Qualifications

  • Valid BC Security License
  • Basic First Aid Training is preferred
  • BC Class 5 driver’s license (for Healthcare Mobile Driver)
  • Previous experience in a healthcare security setting preferred.
  • Strong communication, observation, and conflict resolution skills.
  • Ability to remain composed and empathetic in high-stress situations.
  • Knowledge of hospital emergency codes and procedures is an asset.
  • Physically able to perform duties including standing, walking, and responding to incidents.

Why Choose Paladin

  • Comprehensive and industry-leading training, including specialized healthcare security programs.
  • Career advancement opportunities across diverse industries and regions.
  • A supportive and inclusive team culture built on respect, integrity, and professionalism.
  • Recognition programs and employee wellness initiatives.
  • May be eligible for extended health benefits and dental coverage.

#ON1

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

About Paladin Security

Security and Investigations
10,000+

As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.

About Us

Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.

Our Mission

Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.