Job Description We are currently looking to hire a MANAGER, OUTSIDE SALES for our client, a national leader in Waste & Recycling services, located in Montral-Est, QC .

Job Description Reporting to the Area Sales Manager, the Manager, Outside Sales will be responsible for leading a high-performing sales and retention team focused on growing and maintaining business within the assigned region. This leadership role combines strategic execution, team development, and customer engagement in a fast-paced, service-driven environment. The successful candidate will play a critical role in the development and execution of the Areas Sales & Marketing Plan with a focus on pricing strategies, service quality, and client satisfaction.

Key Responsibilities

• Lead a team of sales and account management professionals to drive retention, revenue growth, and service quality.
• Oversee the Areas proactive account retention program; assign accounts appropriately across the team.
• Reinforce and support execution of corporate retention strategies and account service initiatives.
• Set and maintain a high standard of customer satisfaction across all client interactions.
• Collaborate closely with Area Management to resolve escalated customer issues.
• Manage daily operations of the Sales & Retention team, ensuring performance targets are met or exceeded across pricing, upgrades, and agreements.
• Mentor, train, and coach team members to strengthen sales and service effectiveness.
• Partner with the Area Sales Manager on pricing strategies and ensure alignment with corporate objectives.
• Promote the effective use of sales tools (proposal systems, CRM, pricing platforms); ensure team adoption and proficiency.
• Analyze customer loss trends and lead corrective action planning.
• Provide subject-matter expertise on industry practices, regulations, and trends.
• Maintain strong relationships with key client executives; ensure expectations are exceeded.
• Support recruitment, hiring, and onboarding of top-performing sales talent.

Qualifications QUALIFICATIONS: Education & Certifications

• Bachelors degree preferred; will consider candidates with a High School Diploma or GED and 5+ years of business-to-business sales experience.
• Completion of company training and approval by Market Area management is required for participation in incentive programs.

Experience

• 3+ years in a B2B sales management role, plus 3+ years of direct business-to-business sales experience.
• Proven ability to lead and motivate a high-performing team.
• Demonstrated success in customer service, retention, and revenue generation.

Other Requirements

• Bilingual in French and English is mandatory due to frequent interaction with clients and colleagues outside of Quebec.
• Strong communication, negotiation, and leadership skills.
• Proficiency with CRM systems, Microsoft Office Suite, and proposal generation tools.

Core Competencies

• Build Relationships | Communicate with Impact | Demonstrate Integrity
• Inspire and Coach Teams | Drive Results | Strategic Thinking
• Customer Focus | Time Management | Lead with Professionalism

Why This Is a Great Opportunity

• Join an industry leader committed to sustainability, innovation, and service excellence
• Lead and mentor a dynamic team within a growth-focused market
• Eligible for competitive sales incentives and recognition programs
• Extensive support, tools, and training to set you up for success

Benefits Include

• Competitive total compensation
• Medical, Dental, Vision, Life Insurance, and Short-Term Disability
• RRSP matching
• Stock Purchase Plan
• Paid Vacation, Holidays, and Personal Days
• Employee & Family Assistance Program (EAP)

Employee & Family Assistance Program (EAP)

401(k) Match

Equipment Supplied: Company Truck, Laptop, Cell Phone, Expense Card

Our Core People Values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition

Qualified and interested individuals are encouraged to apply

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED Why Is This a Great Opportunity Forward thinking Waste company with room for growth