##Join Our Leadership Team – Banquet Manager

Are you an experienced hospitality professional who thrives in fast-paced event environments? The Kingston Marriott Hotel is looking for a Banquet Manager who can lead teams, execute exceptional events, and ensure every function delivers a seamless and memorable guest experience. If you enjoy coordinating complex events while motivating a team to deliver outstanding service, this leadership opportunity is for you.

###Who We Are

Easton’s Group of Hotels is one of Canada’s leading hospitality companies, recognized for award-winning developments and a culture rooted in service excellence, innovation, and growth. With properties across Ontario, we are committed to delivering exceptional guest experiences while creating meaningful career opportunities for our associates.

Easton’s team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

###The Marriott Connection

As part of the Marriott brand, we proudly deliver world-class hospitality guided by global standards, innovation, and consistency. Marriott provides extensive training programs, leadership development opportunities, and career mobility within one of the most respected hospitality brands in the world.

###Why Join Us

• Competitive salary and benefits package
• Health and dental benefits, RRSP options, and wellness days
• Endless discounts with brands such as Apple, Shell, Ninja, Shark, Dyson, PC Optimum, home and car insurance, and many more
• Marriott travel discounts worldwide
• Career growth opportunities within Marriott’s global network
• A supportive, inclusive, and collaborative workplace

###Job Overview

The Banquet Manager oversees the execution of all banquet events to ensure superior guest service, operational excellence, and maximum profitability. This role ensures banquet operations meet brand standards for quality, service, and consistency while complying with all regulatory and safety requirements.

###Duties and Responsibilities

Financial Returns

• Control departmental labor and expenses.
• Provide input for the preparation of the annual departmental operating budget.

People

• Supervise daily banquet department operations, communicate objectives, and schedule staff.
• Enforce company policies and procedures.
• Recommend or initiate staffing actions including hiring input, discipline, and performance management according to company policies.
• Ensure staff are properly trained and equipped to perform their roles effectively.
• Promote teamwork and quality service through communication with departments such as Sales & Marketing, Catering, Housekeeping, Accounting, Maintenance, and Guest Services.
• Interact with external contacts including guests, vendors, regulatory agencies, and community organizations.

Guest Experience

• Ensure guests are greeted upon arrival and receive attentive service.
• Respond promptly and professionally to guest requests or concerns.
• Implement service recovery strategies to ensure total guest satisfaction.
• Review guest checks with clients following events and obtain signatures as required.

Responsible Business

• Ensure event spaces are set up according to banquet event orders and guest expectations.
• Conduct pre-function meetings with banquet staff to review event details.
• Inspect function rooms, set-ups, buffets, bars, receptions, and coffee breaks to ensure cleanliness and proper layout.
• Coordinate with kitchen staff regarding menus, delivery times, and service arrangements.
• Ensure AV equipment and other technical requirements are properly arranged.
• Maintain procedures to ensure proper storage and security of banquet inventory, equipment, and financial transactions.
• Establish par levels for banquet supplies and equipment.
• Ensure banquet equipment is properly maintained and prepared for upcoming events.
• Ensure banquet facilities are clean, stocked, and prepared based on anticipated business levels.
• Notify Engineering of maintenance or repair needs.
• May handle exhibit materials or incoming/outgoing shipments.
• May serve as Manager on Duty when required.
• Assist banquet staff during peak periods when necessary.
• Perform other duties as assigned while following all Company and Marriott Brand Standards.

###Qualifications and Requirements

• Some college education or advanced food and beverage training preferred.
• Minimum two years of experience in banquet or food and beverage operations.
• At least one year of supervisory experience required.
• Equivalent combination of education and experience may be considered.
• Must speak fluent English.

###Physical Requirements

• Ability to lift or carry items weighing up to 50 pounds.
• Frequent movement throughout banquet and function areas.
• Handling equipment, furniture, and event materials.
• Frequent bending, stooping, and kneeling.

###Other

• Strong communication skills with guests, employees, and third parties representing the hotel and brand.
• Reading and writing skills used frequently for banquet event orders, instructions, training, and documentation.
• Mathematical skills including budgeting, profit and loss concepts, percentages, and variances.
• Strong problem-solving, organizational, leadership, and training abilities.
• Alcohol awareness certification and/or valid food handler certification as required by provincial regulations.
• May be required to work nights, weekends, and holidays.
• Work Area: Banquet and meeting spaces, kitchen areas, and other F&B outlets.

###Health and Safety

• Follow safe work procedures as outlined in departmental policies, including proper use of personal protective equipment.
• Comply with Occupational Health & Safety regulations in accordance with the Occupational Health and Safety Act and Ministry of Labour.
• Report all injuries or illnesses immediately to a supervisor or manager.
• Participate in Joint Health and Safety initiatives and bring forward concerns to the committee.

###Accessibility Commitment (AODA)

Easton’s Group of Hotels and the Kingston Marriott are committed to fostering an accessible and inclusive workplace in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available throughout the recruitment process and during employment. We are dedicated to removing barriers and ensuring equal opportunity so that all individuals can fully participate and succeed in our workplace.