Global Delivery Franchise Account Manager
About the role
About the Role
As a Franchisee Account Manager, you will manage our most influential franchise merchant relationships for the largest brands in the world. You will be working closely with our existing team of Account Managers who have laid a strong relationship foundation with corporate brand teams. You will be responsible for the creation and development of relationships with key franchisee groups within these brands, to help them grow. You'll own a portfolio of high-value franchise groups and drive outcomes across net acquisition, demand generation, and trip growth metrics.
What You'll Do
- Build relationships. Lead day-to-day interactions with key decision-makers within your managed book of franchise groups
- Increase product adoption and secure marketing investment. Clearly communicate the value of our products with a lens of creativity to differentiate our offerings
- Highlight key operational opportunities within your managed book of franchise groups and develop clear strategies to drive positive change
- Partner with cross-functional teams. Be the voice of the customer and seamlessly navigate internal processes
- Handle the big picture and the tiny details. You are organized, timely and ensure nothing gets missed; you are also attuned to strategy and consistently come up with new ways to create or contribute to our partnerships
- Navigate difficult partner conversations and internal roadblocks
- Bring your analytical A-game. Develop analyses with Global Partner Ops Analysts to understand trends, provide meaningful insights, and track the impact of initiatives against our goals.
- Participate and/or contribute to recurring business reviews, as required, highlighting progress and remaining opportunities and driving product adoption
Basic Qualifications
- 2+ years of experience in account management, consultative sales, digital media, or business development
- Strong consultative selling skills, with a track record of managing complex partnerships and driving product adoption
- Excellent communication, presentation, and relationship management skills across multiple levels of an organization
- Proficient in using data and insights to inform strategy, influence stakeholders, and measure impact
- Highly organized with strong pipeline management and the ability to balance short- and mid-term priorities
- Proficiency in Salesforce and Excel
- Bachelor's degree or equivalent experience
Preferred Qualifications
-
Experience with enterprise partnerships or working with franchise organizations
-
Background in food delivery, restaurant advertising, or third-party marketplaces
-
Ability to build and execute joint business plans, prioritize growth initiatives, and align stakeholders around a strategic vision
-
Fast-paced, adaptable mindset with a high degree of resourcefulness and ownership
For Canada-based roles: The base salary range for this role is CAD$76,500 per year - CAD$85,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
About Uber
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now.
The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.
Global Delivery Franchise Account Manager
About the role
About the Role
As a Franchisee Account Manager, you will manage our most influential franchise merchant relationships for the largest brands in the world. You will be working closely with our existing team of Account Managers who have laid a strong relationship foundation with corporate brand teams. You will be responsible for the creation and development of relationships with key franchisee groups within these brands, to help them grow. You'll own a portfolio of high-value franchise groups and drive outcomes across net acquisition, demand generation, and trip growth metrics.
What You'll Do
- Build relationships. Lead day-to-day interactions with key decision-makers within your managed book of franchise groups
- Increase product adoption and secure marketing investment. Clearly communicate the value of our products with a lens of creativity to differentiate our offerings
- Highlight key operational opportunities within your managed book of franchise groups and develop clear strategies to drive positive change
- Partner with cross-functional teams. Be the voice of the customer and seamlessly navigate internal processes
- Handle the big picture and the tiny details. You are organized, timely and ensure nothing gets missed; you are also attuned to strategy and consistently come up with new ways to create or contribute to our partnerships
- Navigate difficult partner conversations and internal roadblocks
- Bring your analytical A-game. Develop analyses with Global Partner Ops Analysts to understand trends, provide meaningful insights, and track the impact of initiatives against our goals.
- Participate and/or contribute to recurring business reviews, as required, highlighting progress and remaining opportunities and driving product adoption
Basic Qualifications
- 2+ years of experience in account management, consultative sales, digital media, or business development
- Strong consultative selling skills, with a track record of managing complex partnerships and driving product adoption
- Excellent communication, presentation, and relationship management skills across multiple levels of an organization
- Proficient in using data and insights to inform strategy, influence stakeholders, and measure impact
- Highly organized with strong pipeline management and the ability to balance short- and mid-term priorities
- Proficiency in Salesforce and Excel
- Bachelor's degree or equivalent experience
Preferred Qualifications
-
Experience with enterprise partnerships or working with franchise organizations
-
Background in food delivery, restaurant advertising, or third-party marketplaces
-
Ability to build and execute joint business plans, prioritize growth initiatives, and align stakeholders around a strategic vision
-
Fast-paced, adaptable mindset with a high degree of resourcefulness and ownership
For Canada-based roles: The base salary range for this role is CAD$76,500 per year - CAD$85,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
About Uber
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now.
The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.