About the role
Join our team to achieve your full career potential!
We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine!
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.
As the Quality Assurance Analyst, you will contribute to Laura’s success by delivering technology and application development product based on defined quality standards. You will drive day-to-day defect resolution within project task assignment in order to meet the business and technology requirements for multiple Laura Canada users.
How will you support the team?
- Partner with Business Analysts, Developers, and Business SMEs from requirements through deployment to ensure quality is built in from the start.
- Review business and functional requirements to ensure they are clear, complete, testable, and aligned with business processes.
- Define and execute test strategies, test plans, and test cases covering functional, integration, regression, and end-to-end scenarios.
- Validate complex workflows across integrated systems (e.g., POS, ERP, Inventory, CRM, eCommerce), including data accuracy and reconciliation points.
- Execute testing in alignment with release schedules and defined quality standards.
- Maintain and evolve test cases based on defects, enhancements, and post-implementation learnings.
- Identify, document, and track defects with clear reproduction steps, expected results, and impact assessment.
- Validate fixes and confirm readiness prior to UAT and production deployment.
- Collaborate with PMO and delivery teams on release planning, ensuring test environments and data are ready in advance.
- Review test scenarios collaboratively with QA, BA, and Developers to ensure adequate coverage and shared understanding.
- Provide QA sign-off recommendations based on test results, risks, and quality thresholds.
- Support UAT activities and act as a liaison between business users and technical teams.
- Provide Level 2 / Level 3 support during stabilization periods and post-deployment as required.
- Contribute to continuous improvement of QA standards, tools, and processes.
- Create and maintain QA documentation, including test strategies, test plans, and process documentation.
- Identify opportunities to improve testing efficiency, coverage, and reliability.
The people who thrive with us have:
- 3+ years of experience in Quality Assurance within an IT or application delivery environment.
- Proven experience creating and executing test cases based on business and functional requirements.
- Experience testing integrated systems and end-to-end business processes.
- Strong analytical and troubleshooting skills, with attention to detail.
- Ability to manage multiple priorities in a fast-paced, delivery-driven environment.
- Experience with defect and test management tools (e.g., Jira, Azure DevOps, TestRail, Xray, Zephyr).
- Strong SQL skills and experience validating data across systems an asset.
- Understanding of release management and deployment cycles.
- Familiarity with test automation concepts and tools is an asset.
- Experience in vertically integrated retail, including manufacturing, omnichannel sales.
- Experience with systems such as Aptos, Centric, Akeneo, Bloomreach, and Shopify is an asset.
- Strong communication skills with the ability to collaborate effectively with technical and business stakeholders.
- Customer-focused mindset with a commitment to delivering high-quality solutions.
Don't miss this opportunity to join an exceptional team!
Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada.
We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.
We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.
At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.
About Laura Canada
Laura Canada est une entreprise familiale iconique et innovatrice qui exploite Laura et Melanie Lyne, deux grandes bannières de vêtements pour femmes. Établie à Laval, au Québec, Laura Canada conçoit, produit, commercialise et distribue des vêtements de qualité partout au Canada. Nous sommes fiers d’employer plus de 2 000 collègues dévoués et d’exploiter plus de 140 magasins et deux boutiques en ligne. Notre succès repose sur l’engagement inconditionnel de notre équipe à offrir une expérience client exceptionnelle tout en incarnant nos valeurs d’intégrité, de respect, d’esprit d’équipe, de performance et de passion. Chez Laura Canada, l’expérience client exceptionnelle est motivée par notre engagement à offrir une expérience exceptionnelle à nos employés. Travailler chez Laura Canada, au siège social ou en magasin, c’est travailler dans un environnement stimulant et enrichissant dans lequel chacun peut se réaliser pleinement grâce aux nombreux avantages qui lui sont accordés. // Laura Canada is an iconic and innovative family-owned retailer housing two leading women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and distribute quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 locations and two online stores. We attribute our success to the unwavering commitment of our team to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion. At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience. Working at Laura Canada, at head office or in the store, means working in a stimulating and rewarding environment in which everyone can achieve their full potential through the many benefits they receive.
About the role
Join our team to achieve your full career potential!
We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine!
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.
As the Quality Assurance Analyst, you will contribute to Laura’s success by delivering technology and application development product based on defined quality standards. You will drive day-to-day defect resolution within project task assignment in order to meet the business and technology requirements for multiple Laura Canada users.
How will you support the team?
- Partner with Business Analysts, Developers, and Business SMEs from requirements through deployment to ensure quality is built in from the start.
- Review business and functional requirements to ensure they are clear, complete, testable, and aligned with business processes.
- Define and execute test strategies, test plans, and test cases covering functional, integration, regression, and end-to-end scenarios.
- Validate complex workflows across integrated systems (e.g., POS, ERP, Inventory, CRM, eCommerce), including data accuracy and reconciliation points.
- Execute testing in alignment with release schedules and defined quality standards.
- Maintain and evolve test cases based on defects, enhancements, and post-implementation learnings.
- Identify, document, and track defects with clear reproduction steps, expected results, and impact assessment.
- Validate fixes and confirm readiness prior to UAT and production deployment.
- Collaborate with PMO and delivery teams on release planning, ensuring test environments and data are ready in advance.
- Review test scenarios collaboratively with QA, BA, and Developers to ensure adequate coverage and shared understanding.
- Provide QA sign-off recommendations based on test results, risks, and quality thresholds.
- Support UAT activities and act as a liaison between business users and technical teams.
- Provide Level 2 / Level 3 support during stabilization periods and post-deployment as required.
- Contribute to continuous improvement of QA standards, tools, and processes.
- Create and maintain QA documentation, including test strategies, test plans, and process documentation.
- Identify opportunities to improve testing efficiency, coverage, and reliability.
The people who thrive with us have:
- 3+ years of experience in Quality Assurance within an IT or application delivery environment.
- Proven experience creating and executing test cases based on business and functional requirements.
- Experience testing integrated systems and end-to-end business processes.
- Strong analytical and troubleshooting skills, with attention to detail.
- Ability to manage multiple priorities in a fast-paced, delivery-driven environment.
- Experience with defect and test management tools (e.g., Jira, Azure DevOps, TestRail, Xray, Zephyr).
- Strong SQL skills and experience validating data across systems an asset.
- Understanding of release management and deployment cycles.
- Familiarity with test automation concepts and tools is an asset.
- Experience in vertically integrated retail, including manufacturing, omnichannel sales.
- Experience with systems such as Aptos, Centric, Akeneo, Bloomreach, and Shopify is an asset.
- Strong communication skills with the ability to collaborate effectively with technical and business stakeholders.
- Customer-focused mindset with a commitment to delivering high-quality solutions.
Don't miss this opportunity to join an exceptional team!
Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada.
We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.
We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.
At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.
About Laura Canada
Laura Canada est une entreprise familiale iconique et innovatrice qui exploite Laura et Melanie Lyne, deux grandes bannières de vêtements pour femmes. Établie à Laval, au Québec, Laura Canada conçoit, produit, commercialise et distribue des vêtements de qualité partout au Canada. Nous sommes fiers d’employer plus de 2 000 collègues dévoués et d’exploiter plus de 140 magasins et deux boutiques en ligne. Notre succès repose sur l’engagement inconditionnel de notre équipe à offrir une expérience client exceptionnelle tout en incarnant nos valeurs d’intégrité, de respect, d’esprit d’équipe, de performance et de passion. Chez Laura Canada, l’expérience client exceptionnelle est motivée par notre engagement à offrir une expérience exceptionnelle à nos employés. Travailler chez Laura Canada, au siège social ou en magasin, c’est travailler dans un environnement stimulant et enrichissant dans lequel chacun peut se réaliser pleinement grâce aux nombreux avantages qui lui sont accordés. // Laura Canada is an iconic and innovative family-owned retailer housing two leading women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and distribute quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 locations and two online stores. We attribute our success to the unwavering commitment of our team to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion. At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience. Working at Laura Canada, at head office or in the store, means working in a stimulating and rewarding environment in which everyone can achieve their full potential through the many benefits they receive.