Top Benefits
About the role
LOOKING FOR AN AMAZING CAREER OPPORTUNITY?
WITH CANADA’S FASTEST GROWING 3PL SERVICE PROVIDER, THERE’S NO LIMIT TO WHERE YOU CAN GO!
Many of our most successful managers joined KWE in entry level or associate positions and with hard work, determination, and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, KWE can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!
KWE IS CURRENTLY HIRING FOR A SEA IMPORT COORDINATOR
KWE is currently looking for a Sea Import Coordinator who is focused on delivering a world class customer service experience to our valued customers. As a member of our team, you will be responsible for smooth transactions by using KWE’s vast worldwide network for a designated client base. Our collaborative and diverse approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made KWE the envy of our competitors.
WHY KWE?
- On-going training and development to ensure your success.
- A fast-paced, dynamic, and fun environment with a great team.
- A generous bonus program linked to company & individual success.
- Competitive and equitable compensation packages.
- Dental, Medical, vision, Life, dependent life, and critical illness insurance.
- Employee Assistance Program.
- Paid time off benefits.
- Defined Contribution Pension plan after 2 years with company contribution of 3 percent.
- Immediate RRSP eligibility.
REQUIREMENTS
- Formal Academic Training in related field (CITT or CIFFA preferred) and two to four years related experience and/or training; or equivalent combination of education and experience.
- Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of the organization.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
- Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
DETAILS OF THE JOB
- Provide excellence in customer service and a first place of contact for client inquiries, concerns and complaints.
- Pay Special attention to key assigned accounts.
- Assist the import/export operation (air, ocean, freight, and sales), ensure accurate processing of paperwork to minimize errors.
- Complete accurate monthly reports as requested by management and customers.
- Provide shipment information for import/export customers and support the sales department in negotiating rates and quotes for services.
- Maintain accurate filing system(s), update/input details of shipments in system and ensure accuracy for billing.
- Coordinate shipments and send pre-alert notices to customers and related departments as required.
- Assist the division/department manager in the effective maintenance of the companies ISO Policies.
- Participate in meetings and overall objectives for the terminal.
- Comply with all safety policies, practices and procedures.
- Report all unsafe activities to supervisor and/or Human Resources.
- Receive guidance with respect to general objectives in most tasks and projects assigned.
- Determine methods, work sequence, scheduling, and how to achieve objectives of assignments; operate within specific policy guidelines.
- Provide back up support within department during busy periods, vacations and unexpected employee absences.
- Participate in proactive team efforts to achieve departmental and company goals.
- Provide leadership to others through example and sharing of knowledge and skills.
- Perform all other job- related duties as required by management.
ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW
KWE is committed to providing accessible employment practices. For more information about our accessible workplace, including disability accommodations required for the application process and beyond, please email Canada.hr@kwe.com.
For general information on accommodations in our workplace, see our Accessibility Standard for Customer Service, posted on our web site at: https://www.kwe.com/local/canada/en/careers/
About Kintetsu World Express
As a leading provider of Air Freight, Ocean Freight, Customs Brokerage, Surface Logistics and Distribution (3PL) services KWE has taken pride in the delivery of your cargo to any market around the world. Today, with terminal and office locations in virtually every major city nationwide, we are ranked among the country's top ten International Freight Forwarders.
Our commitment to our customers remains, quite simply, to offer the highest level of products and services available globally. We are committed to providing our customers with logistics solutions that will help them maintain a competitive edge.
Top Benefits
About the role
LOOKING FOR AN AMAZING CAREER OPPORTUNITY?
WITH CANADA’S FASTEST GROWING 3PL SERVICE PROVIDER, THERE’S NO LIMIT TO WHERE YOU CAN GO!
Many of our most successful managers joined KWE in entry level or associate positions and with hard work, determination, and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, KWE can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!
KWE IS CURRENTLY HIRING FOR A SEA IMPORT COORDINATOR
KWE is currently looking for a Sea Import Coordinator who is focused on delivering a world class customer service experience to our valued customers. As a member of our team, you will be responsible for smooth transactions by using KWE’s vast worldwide network for a designated client base. Our collaborative and diverse approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made KWE the envy of our competitors.
WHY KWE?
- On-going training and development to ensure your success.
- A fast-paced, dynamic, and fun environment with a great team.
- A generous bonus program linked to company & individual success.
- Competitive and equitable compensation packages.
- Dental, Medical, vision, Life, dependent life, and critical illness insurance.
- Employee Assistance Program.
- Paid time off benefits.
- Defined Contribution Pension plan after 2 years with company contribution of 3 percent.
- Immediate RRSP eligibility.
REQUIREMENTS
- Formal Academic Training in related field (CITT or CIFFA preferred) and two to four years related experience and/or training; or equivalent combination of education and experience.
- Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of the organization.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
- Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
DETAILS OF THE JOB
- Provide excellence in customer service and a first place of contact for client inquiries, concerns and complaints.
- Pay Special attention to key assigned accounts.
- Assist the import/export operation (air, ocean, freight, and sales), ensure accurate processing of paperwork to minimize errors.
- Complete accurate monthly reports as requested by management and customers.
- Provide shipment information for import/export customers and support the sales department in negotiating rates and quotes for services.
- Maintain accurate filing system(s), update/input details of shipments in system and ensure accuracy for billing.
- Coordinate shipments and send pre-alert notices to customers and related departments as required.
- Assist the division/department manager in the effective maintenance of the companies ISO Policies.
- Participate in meetings and overall objectives for the terminal.
- Comply with all safety policies, practices and procedures.
- Report all unsafe activities to supervisor and/or Human Resources.
- Receive guidance with respect to general objectives in most tasks and projects assigned.
- Determine methods, work sequence, scheduling, and how to achieve objectives of assignments; operate within specific policy guidelines.
- Provide back up support within department during busy periods, vacations and unexpected employee absences.
- Participate in proactive team efforts to achieve departmental and company goals.
- Provide leadership to others through example and sharing of knowledge and skills.
- Perform all other job- related duties as required by management.
ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW
KWE is committed to providing accessible employment practices. For more information about our accessible workplace, including disability accommodations required for the application process and beyond, please email Canada.hr@kwe.com.
For general information on accommodations in our workplace, see our Accessibility Standard for Customer Service, posted on our web site at: https://www.kwe.com/local/canada/en/careers/
About Kintetsu World Express
As a leading provider of Air Freight, Ocean Freight, Customs Brokerage, Surface Logistics and Distribution (3PL) services KWE has taken pride in the delivery of your cargo to any market around the world. Today, with terminal and office locations in virtually every major city nationwide, we are ranked among the country's top ten International Freight Forwarders.
Our commitment to our customers remains, quite simply, to offer the highest level of products and services available globally. We are committed to providing our customers with logistics solutions that will help them maintain a competitive edge.