Posting: SEPB-UB2526.09-IR

Closing Date: October 16th 2025

Place of work:

SWLSB Head office,235, Montée Lesage, Rosemère QC J7A 4Y6

Status of Position:

Full-Time Regular (35 hours)

Salary Scale:

$24.99 to $27.95 hourly rate

Fringe Benefits:

• Four (4) weeks’ annual vacation

• Two (2) weeks off during the holiday season

• Pension plan and health insurance plan

• Employee and family assistance program and telemedicine service

Schedule:

Monday to Friday: 8:30 a.m. – 4:30 p.m.

Immediate Supervisor:

The Supeintendent of Information Resources

NATURE OF WORK

As Data Processing Operator (Class I), your primary responsibility will consist of assisting computer users and, particularly, resolving hardware or software-related problems as well as installing and configuring computer equipment and software according to standard procedures. In addition, you will be required to:

• Configure computers and peripheral equipment;

• Connect computers and equipment and ensure their compatibility;

• Install, replace and configure computer parts; • Clean, maintain and carry out minor repairs on the equipment;

• Install, configure and upgrade software and in-house programs according to standard procedures;

• Take necessary precautions to migrate programs and hardware from one computer to another without loss of data;

• Troubleshoot problems in a timely fashion;

• Test, modify and upgrade computers;

• Provide users with technical assistance, including pertinent information;

• Make service calls to repair equipment and software, or refer users to qualified personnel;

• Keep and update a physical inventory of equipment;

• Train less experienced operators, class I;

• Perform any other related duty if needed.

REQUIREMENTS AND QUALIFICATIONS

• Hold a Diploma of Vocational Studies in Computing Support or a diploma or an attestation of studies recognized as equivalent by the competent authority;
• Two (2) years of pertinent experience;
• Excellent knowledge of French and English, spoken and written;
• Technical knowledge of Microsoft environments (Windows 10, Servers 2012R2/2016/2019, Active Directory, ADFS, DNS, DHCP, GPO;
• Possess a valid driver’s licence and vehicle, as travel to all Sir Wilfrid Laurier Schools and Centres is required.

To view the job description as outlined in the classification plan, https://cpn.gouv.qc.ca