Workplace & IT Coordinator
About the role
Description
At AgencyAnalytics, we empower marketing agencies with cutting-edge tools to streamline their reporting processes and elevate their client relationships. As a leading B2B SaaS company, we specialize in providing automated reporting software tailored to the unique needs of marketing professionals worldwide. Our mission is to revolutionize how agencies analyze and communicate data, ultimately helping them drive better results for their clients.
We’re looking for a Workplace & IT Coordinator to help maintain an efficient and connected workplace experience. Reporting to the Manager, People Enablement and working closely with the IT Operations Manager, you’ll play a pivotal role in maintaining the daily operations of our physical office and providing hands-on assistance with IT processes. You’ll ensure our employees have the tools, space, and support they need to do their best work - whether that means coordinating equipment, managing access, or troubleshooting day-to-day tech and office needs.
This is an ideal opportunity for someone early in their career who is organized, tech-savvy, and eager to learn how workplace and IT operations come together to create a great employee experience. You’ll build practical experience across both areas - learning how to manage the tools, spaces, and processes that keep a fast-growing tech company running smoothly.
This is a hybrid role (3 days/week in downtown Toronto office).
As a Workplace & IT Coordinator, you will:
-
You’ll manage the daily operations of our Toronto office space, including mail, supplies, vendor coordination, maintenance of office equipment and snacks to ensure a great in-person workplace environment
-
You’ll coordinate office lunches, employee gifting, and support socials and events logistics to foster engagement and connection
-
You’ll act as the first point of contact for IT support requests, troubleshooting, and support IT hardware lifecycle management
-
You’ll handle IT onboarding and offboarding processes to ensure smooth transitions for new or departing team members
-
You’ll assist with other Workplace and IT operational or administrative projects as needed
What You’ll Bring
-
You are tech-savvy and are a quick learner to learn and adapt to various technologies and systems
-
You have a strong ability to manage multiple tasks, problem-solve, and context-switch in a fast-paced environment while maintaining high quality
-
You are a strong communicator with a service-oriented mindset; you enjoy helping others and approach requests with reliability and follow-through
-
You have familiarity with Google Workspace Suite, Slack, Zoom, MacOS; and are comfortable troubleshooting basics.
Compensation
Our base salary for this role ranges from $52,800 - $79,200 CAD. Compensation is determined by factors such as market salary data within Canada, technical skills, previous work history, and internal pay equity. Many positions also include additional variable compensation, which our Talent Acquisition team will discuss with you during the interview process.
About AgencyAnalytics
At AgencyAnalytics, we empower marketing agencies with cutting-edge tools to streamline their reporting processes and elevate their client relationships. As a leading B2B SaaS company, we specialize in providing automated reporting software tailored to the unique needs of marketing professionals worldwide. Our mission is to revolutionize how agencies analyze and communicate data, ultimately helping them drive better results for their clients.
We're a founder-led Canadian success story that started in 2010, and we're over 140 strong today.
AgencyAnalytics is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or cognitive need, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.
All your information will be kept confidential.
About AgencyAnalytics
AgencyAnalytics is the no-code reporting software for marketing agencies. Save time, boost revenue and impress your clients with insightful reports and live marketing dashboards that show your full marketing impact.
The easy-to-use platform allows you to monitor and report on all of your marketing channels in one place. AgencyAnalytics integrates with more than 70 data sources to report on SEO, PPC, call tracking, social media, email marketing, and more. All fully branded for your agency so you can give clients their own login to the interface or app as if you built the platform in-house.
AgencyAnalytics includes a full suite of SEO tools designed to streamline your agency. Track rankings, monitor backlinks, perform technical SEO audits and track the competition with built-in SEO tools.
Workplace & IT Coordinator
About the role
Description
At AgencyAnalytics, we empower marketing agencies with cutting-edge tools to streamline their reporting processes and elevate their client relationships. As a leading B2B SaaS company, we specialize in providing automated reporting software tailored to the unique needs of marketing professionals worldwide. Our mission is to revolutionize how agencies analyze and communicate data, ultimately helping them drive better results for their clients.
We’re looking for a Workplace & IT Coordinator to help maintain an efficient and connected workplace experience. Reporting to the Manager, People Enablement and working closely with the IT Operations Manager, you’ll play a pivotal role in maintaining the daily operations of our physical office and providing hands-on assistance with IT processes. You’ll ensure our employees have the tools, space, and support they need to do their best work - whether that means coordinating equipment, managing access, or troubleshooting day-to-day tech and office needs.
This is an ideal opportunity for someone early in their career who is organized, tech-savvy, and eager to learn how workplace and IT operations come together to create a great employee experience. You’ll build practical experience across both areas - learning how to manage the tools, spaces, and processes that keep a fast-growing tech company running smoothly.
This is a hybrid role (3 days/week in downtown Toronto office).
As a Workplace & IT Coordinator, you will:
-
You’ll manage the daily operations of our Toronto office space, including mail, supplies, vendor coordination, maintenance of office equipment and snacks to ensure a great in-person workplace environment
-
You’ll coordinate office lunches, employee gifting, and support socials and events logistics to foster engagement and connection
-
You’ll act as the first point of contact for IT support requests, troubleshooting, and support IT hardware lifecycle management
-
You’ll handle IT onboarding and offboarding processes to ensure smooth transitions for new or departing team members
-
You’ll assist with other Workplace and IT operational or administrative projects as needed
What You’ll Bring
-
You are tech-savvy and are a quick learner to learn and adapt to various technologies and systems
-
You have a strong ability to manage multiple tasks, problem-solve, and context-switch in a fast-paced environment while maintaining high quality
-
You are a strong communicator with a service-oriented mindset; you enjoy helping others and approach requests with reliability and follow-through
-
You have familiarity with Google Workspace Suite, Slack, Zoom, MacOS; and are comfortable troubleshooting basics.
Compensation
Our base salary for this role ranges from $52,800 - $79,200 CAD. Compensation is determined by factors such as market salary data within Canada, technical skills, previous work history, and internal pay equity. Many positions also include additional variable compensation, which our Talent Acquisition team will discuss with you during the interview process.
About AgencyAnalytics
At AgencyAnalytics, we empower marketing agencies with cutting-edge tools to streamline their reporting processes and elevate their client relationships. As a leading B2B SaaS company, we specialize in providing automated reporting software tailored to the unique needs of marketing professionals worldwide. Our mission is to revolutionize how agencies analyze and communicate data, ultimately helping them drive better results for their clients.
We're a founder-led Canadian success story that started in 2010, and we're over 140 strong today.
AgencyAnalytics is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or cognitive need, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.
All your information will be kept confidential.
About AgencyAnalytics
AgencyAnalytics is the no-code reporting software for marketing agencies. Save time, boost revenue and impress your clients with insightful reports and live marketing dashboards that show your full marketing impact.
The easy-to-use platform allows you to monitor and report on all of your marketing channels in one place. AgencyAnalytics integrates with more than 70 data sources to report on SEO, PPC, call tracking, social media, email marketing, and more. All fully branded for your agency so you can give clients their own login to the interface or app as if you built the platform in-house.
AgencyAnalytics includes a full suite of SEO tools designed to streamline your agency. Track rankings, monitor backlinks, perform technical SEO audits and track the competition with built-in SEO tools.