Consulting - Jr. Account Executive
About the role
The ATIS Group, with ATIS in the US and KJA in Canada, are the premier elevator and escalator consulting, management, and inspection businesses operating across North America.
Our inspection services cover the US with more than 185 Qualified Elevator Inspectors (QEI). Our global team of industry veteran elevator and escalator consultants spans all of North America.
As consultants we leverage our decades of industry experience to assist our clients in everything from engineering and designing new elevator installations to assessing existing equipment, determining the need for modernization, and managing maintenance and compliance.
With offices located throughout the US and Canada, we are well positioned to assist all clients, whether for a single elevator, or for a global corporation with thousands of devices.
Candor. Boldness. Safety. Teamwork.
Job Description Summary
Basic Purpose
Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing reports. Account Executives are responsible for responding to client queries and identify new business opportunities among existing customers. This includes actively attending client meetings, preparing agenda and minutes as well as managing conflicts and negotiations.
Ultimately, a successful Account Executive should keep our clients satisfied and engaged with our products and services.
Scope
The Account Executive role will be responsible for a specific number of clients within KJA’s Canadian portfolio.
Reporting and Working Relationships
Reporting to Director of Sales and Service, working with other Account Executives and Consultants as necessary.
Primary Responsibilities
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Attend client meetings, prepare agenda, lead calls and prepare meeting minutes as needed
- Assist with challenging client requests, manage conflict and negotiations or issue escalations as needed.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement
- Forecast and track key account metrics
- Prepare reports on account status
- Collaborate with Director of Sales and Service to identify and grow opportunities within territory
Work Environment/Physical Demands
- Remote work
- Ability to drive (for client meetings as needed) is an asset
- Ideally the successful candidate should be located within the GTA
Travel
5% travel. Travel to client meetings/buildings may be required from time to time. Within the GTA. Attend monthly office meetings.
Qualifications
- Proven work experience as an Account Executive, Key Account Executive, Sales Account Executive, Junior Account Executive or other relevant role
- Solid experience with MS Outlook, Office and MS Excel
- BA/BS degree in Business Administration, Sales or relevant field
- Experience working with elevator and escalators
- Experience working in property management / real estate
Competencies
- Experience delivering client-focused solutions to customer needs
- Proven organization skills and ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Strong verbal and written communication skills, including superior listening and presentation skills
- Strong team working skills
- Ability to manage conflict effectively and negotiate successfully
DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.
ATIS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-314-441-3997 or by sending an email to hr@atis.com. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About ATIS Elevator Inspections, LLC
ATIS manages every aspect of vertical transportation systems on behalf of building owners and property managers.
As a trusted advisor, we combine objective assessments, expertise and innovative technology to deliver unrivaled transparency and critical insights that improve the safety, compliance and performance of elevators, escalators, moving walks and other conveyances. It's what building owners and managers deserve, and regulators demand. Our comprehensive management program gives you peace of mind and ensures that your customers and the riding public can depend on your conveyance systems to keep them moving in the right direction.
ATIS was founded on the Vision of "A World With No Conveyance-Related Accidents" and the objective of disrupting an industry that was lacking investment, innovation and consistency. While safety inspections are too often perceived as a necessary evil and procured without much consideration, these services are critical to the safety of the riding public. Understanding the significance of what we do, ATIS has invested millions of dollars to build the largest and most innovative elevator management company in America, and we deliver unparalleled value and a superior customer experience. It's why ATIS is the clear industry leader and why we have been recognized among Inc. 5000's Fastest Growing Private Companies for 3 consecutive years.
Consulting - Jr. Account Executive
About the role
The ATIS Group, with ATIS in the US and KJA in Canada, are the premier elevator and escalator consulting, management, and inspection businesses operating across North America.
Our inspection services cover the US with more than 185 Qualified Elevator Inspectors (QEI). Our global team of industry veteran elevator and escalator consultants spans all of North America.
As consultants we leverage our decades of industry experience to assist our clients in everything from engineering and designing new elevator installations to assessing existing equipment, determining the need for modernization, and managing maintenance and compliance.
With offices located throughout the US and Canada, we are well positioned to assist all clients, whether for a single elevator, or for a global corporation with thousands of devices.
Candor. Boldness. Safety. Teamwork.
Job Description Summary
Basic Purpose
Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing reports. Account Executives are responsible for responding to client queries and identify new business opportunities among existing customers. This includes actively attending client meetings, preparing agenda and minutes as well as managing conflicts and negotiations.
Ultimately, a successful Account Executive should keep our clients satisfied and engaged with our products and services.
Scope
The Account Executive role will be responsible for a specific number of clients within KJA’s Canadian portfolio.
Reporting and Working Relationships
Reporting to Director of Sales and Service, working with other Account Executives and Consultants as necessary.
Primary Responsibilities
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Attend client meetings, prepare agenda, lead calls and prepare meeting minutes as needed
- Assist with challenging client requests, manage conflict and negotiations or issue escalations as needed.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement
- Forecast and track key account metrics
- Prepare reports on account status
- Collaborate with Director of Sales and Service to identify and grow opportunities within territory
Work Environment/Physical Demands
- Remote work
- Ability to drive (for client meetings as needed) is an asset
- Ideally the successful candidate should be located within the GTA
Travel
5% travel. Travel to client meetings/buildings may be required from time to time. Within the GTA. Attend monthly office meetings.
Qualifications
- Proven work experience as an Account Executive, Key Account Executive, Sales Account Executive, Junior Account Executive or other relevant role
- Solid experience with MS Outlook, Office and MS Excel
- BA/BS degree in Business Administration, Sales or relevant field
- Experience working with elevator and escalators
- Experience working in property management / real estate
Competencies
- Experience delivering client-focused solutions to customer needs
- Proven organization skills and ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Strong verbal and written communication skills, including superior listening and presentation skills
- Strong team working skills
- Ability to manage conflict effectively and negotiate successfully
DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.
ATIS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-314-441-3997 or by sending an email to hr@atis.com. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About ATIS Elevator Inspections, LLC
ATIS manages every aspect of vertical transportation systems on behalf of building owners and property managers.
As a trusted advisor, we combine objective assessments, expertise and innovative technology to deliver unrivaled transparency and critical insights that improve the safety, compliance and performance of elevators, escalators, moving walks and other conveyances. It's what building owners and managers deserve, and regulators demand. Our comprehensive management program gives you peace of mind and ensures that your customers and the riding public can depend on your conveyance systems to keep them moving in the right direction.
ATIS was founded on the Vision of "A World With No Conveyance-Related Accidents" and the objective of disrupting an industry that was lacking investment, innovation and consistency. While safety inspections are too often perceived as a necessary evil and procured without much consideration, these services are critical to the safety of the riding public. Understanding the significance of what we do, ATIS has invested millions of dollars to build the largest and most innovative elevator management company in America, and we deliver unparalleled value and a superior customer experience. It's why ATIS is the clear industry leader and why we have been recognized among Inc. 5000's Fastest Growing Private Companies for 3 consecutive years.