Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Financial Crime Risk Management

Pay Details:

$145,000 - $200,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Individual Role Accountabilities and Decision Authorities / Breadth, Depth & Scope :

Program Governance and Oversight :

• Provide central oversight and governance of the Canada KYC Program, including high-risk customer segments.
• Run the KYC Program Sub-Committee, ensuring effective communication and decision-making across stakeholders.
• Define and manage the governance model to ensure the sustainability of the KYC Program.
• Own KYC Program Risk for the Canadian banking organization, ensuring alignment with enterprise risk appetite and policies.

Policy Development and Compliance :

• Develop, maintain, and update KYC policies and standards to align with Canadian regulations (PCMLTFA, FINTRAC, OSFI) and organizational AML frameworks, while ensuring compatibility with U.S. requirements (BSA/AML, OFAC) for cross-border operations.
• Liaise with the central policy team to implement KYC policies and standards in Canada.
• Support first and second line partners with interpretation of KYC requirements, review policy exception requests, and escalate compliance matters as needed.
• Impact policies and procedures that define the criteria for customer acceptance based on the bank's risk appetite.

Risk and Issues Management :

• Monitor and assess the effectiveness of KYC controls, facilitating quality assurance processes and providing credible challenge.
• Track and manage program risks and issues, partnering with the first line of defense to gather data and inform risk and governance decisions.
• Monitor adherence to KYC policies and standards across the first and second lines of defense.

Stakeholder Collaboration :

• Coordinate with business representatives and designated technology leads to align the KYC Program with other business functions.
• Collaborate with stakeholders to ensure KYC requirements are met for U.S. jurisdictions in alignment with enterprise standards.
• Maintain communication lines between the business and AML teams to ensure seamless integration of KYC processes.
• Engage in direct communication with customers on AML-related topics as needed.

Regulatory and Audit Support :

• Own interactions with Canadian regulatory authorities (e.g., FINTRAC, OSFI) regarding KYC Program Risk.
• Support audits and monitoring of regulatory exams, collaborating with internal audit and compliance teams to ensure KYC policies meet internal and external review standards.
• Provide KYC subject matter expertise during regulatory exams and audits.

Training and Guidance :

• Provide KYC subject matter expertise to bank-wide training programs.
• Support the development and implementation of training, procedures, and guidance materials related to KYC policies and standards.

Reporting and Metrics :

• Develop and track key performance indicators (KPIs) to measure the overall health of the KYC Program.
• Compile and deliver comprehensive reports on program performance and compliance to stakeholders.

Team Management :

• Directly manage a team of risk managers dedicated to KYC program risk and governance.
• Foster a culture of compliance and collaboration within the team.

Skills, Education & Experience:

Education : Bachelor’s degree in Business, Finance, Risk Management, or a related field. Advanced degree or certifications (e.g., CAMS, CRCM) preferred.

Experience :

• Minimum 7-10 years of experience in AML/KYC compliance, risk management, or financial crime prevention within a banking or financial institution.
• Proven experience with Canadian regulatory requirements (PCMLTFA, FINTRAC, OSFI) and familiarity with U.S. regulations (BSA/AML, OFAC).
• Experience managing teams and leading governance or compliance programs.

Skills :

• Strong understanding of KYC/AML frameworks and regulatory expectations in Canada and the U.S.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to analyze complex data, assess risks, and develop actionable solutions.
• Proficiency in developing KPIs and reporting metrics for compliance programs.
• Strong collaboration and project management skills to align with business and technology functions.
• Regulatory Knowledge : Deep knowledge of Canadian AML regulations and familiarity with U.S. compliance frameworks.
• Technical Skills : Experience with KYC/AML systems and tools (e.g., SAS, Actimize, or similar) is an asset.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet