About the role
Description
About 18 Waits
18 Waits is a premium menswear brand that embodies rugged elegance, blending timeless craftsmanship with modern style. Designed and made in Canada, our collections are built for those who appreciate quality, authenticity, and effortless sophistication. Our store is more than a retail space; it’s a destination for those who value style, culture, and connection.
We are looking for a highly motivated, top-performing, and stylish Sales Associate to join our tight-knit team. If you’re passionate about fashion, thrive in a dynamic retail environment, and love building relationships with customers, we’d love to hear from you.
What We’re Looking For
- A top seller with exceptional customer service skills
- A strong work ethic to set the standard, lead by example, and be a true team player
- Excellent knowledge of the contemporary fashion market and trends
- A positive attitude and enthusiasm for delivering an elevated shopping experience
- Strong organizational skills and the ability to multitask in a fast-paced setting
- A problem solver who can work well under pressure and troubleshoot effectively
- Strong verbal and written communication skills for engaging with clients and the internal team
- A self-motivated and resourceful approach to driving sales and managing store operations
Experience & Skills
- 3+ years of fashion retail experience
- 18+ months of fashion retail management experience preferred
- Experience with Shopify is an asset
Key Responsibilities
- Drive sales and maintain strong client relationships while fostering new ones
- Uphold the 18 Waits brand ethos and high standards in customer service and store presentation
- Execute opening and closing procedures with accuracy
- Maintain inventory reconciliation and ensure product availability
- Communicate sales reports and insights with the team
- Oversee store maintenance and weekly cleaning duties to uphold a premium shopping environment
- Process and manage web orders and shipping preparation
- Identify store needs and communicate them to the team
- Open availability required, including weekends
To Apply
If this sounds like you, please reach out to Dan at dan@18waits.com with your resume and a brief introduction.
We look forward to meeting you!
About 18 Waits
Established in 2009, 18 Waits is a menswear company producing quality crafted garments and accessories in Toronto, Canada.
As a growing company, 18 Waits is dedicated to making clothes from the finest fabrics appropriate for each item within the collection. We strive to create clothing that fits just right and lasts a good long time; there is virtually no detail overlooked and thoughtfully addressed. Every article of clothing is designed to fit into any well-dressed man's wardrobe and easily mix into their regular rotation of wearing enjoyment - regardless of season, trends or fads.
We are a proud Canadian brand expanding rapidly in both sales and popularity. What makes our company appealing to our customers is the use of quality fabrics and local manufacturing. We personally visit our various factories around Toronto on a weekly basis ensuring our high standards are consistently met. By using this method, we know exactly who is sewing our products and build long-lasting relationships with each of them. It is important to us that we support our local economy and keep skilled craftsman working in Canada.
About the role
Description
About 18 Waits
18 Waits is a premium menswear brand that embodies rugged elegance, blending timeless craftsmanship with modern style. Designed and made in Canada, our collections are built for those who appreciate quality, authenticity, and effortless sophistication. Our store is more than a retail space; it’s a destination for those who value style, culture, and connection.
We are looking for a highly motivated, top-performing, and stylish Sales Associate to join our tight-knit team. If you’re passionate about fashion, thrive in a dynamic retail environment, and love building relationships with customers, we’d love to hear from you.
What We’re Looking For
- A top seller with exceptional customer service skills
- A strong work ethic to set the standard, lead by example, and be a true team player
- Excellent knowledge of the contemporary fashion market and trends
- A positive attitude and enthusiasm for delivering an elevated shopping experience
- Strong organizational skills and the ability to multitask in a fast-paced setting
- A problem solver who can work well under pressure and troubleshoot effectively
- Strong verbal and written communication skills for engaging with clients and the internal team
- A self-motivated and resourceful approach to driving sales and managing store operations
Experience & Skills
- 3+ years of fashion retail experience
- 18+ months of fashion retail management experience preferred
- Experience with Shopify is an asset
Key Responsibilities
- Drive sales and maintain strong client relationships while fostering new ones
- Uphold the 18 Waits brand ethos and high standards in customer service and store presentation
- Execute opening and closing procedures with accuracy
- Maintain inventory reconciliation and ensure product availability
- Communicate sales reports and insights with the team
- Oversee store maintenance and weekly cleaning duties to uphold a premium shopping environment
- Process and manage web orders and shipping preparation
- Identify store needs and communicate them to the team
- Open availability required, including weekends
To Apply
If this sounds like you, please reach out to Dan at dan@18waits.com with your resume and a brief introduction.
We look forward to meeting you!
About 18 Waits
Established in 2009, 18 Waits is a menswear company producing quality crafted garments and accessories in Toronto, Canada.
As a growing company, 18 Waits is dedicated to making clothes from the finest fabrics appropriate for each item within the collection. We strive to create clothing that fits just right and lasts a good long time; there is virtually no detail overlooked and thoughtfully addressed. Every article of clothing is designed to fit into any well-dressed man's wardrobe and easily mix into their regular rotation of wearing enjoyment - regardless of season, trends or fads.
We are a proud Canadian brand expanding rapidly in both sales and popularity. What makes our company appealing to our customers is the use of quality fabrics and local manufacturing. We personally visit our various factories around Toronto on a weekly basis ensuring our high standards are consistently met. By using this method, we know exactly who is sewing our products and build long-lasting relationships with each of them. It is important to us that we support our local economy and keep skilled craftsman working in Canada.