Term Guest Experience Supervisor - Rituals
About the role
Bordered by the Crescent Drive Golf Course and only 20 minutes from downtown Winnipeg, Thermea Spa Village opened its doors in 2015. This relaxation and renewal centre focuses on thermotherapy practices and relaxation techniques from Scandinavian countries. It offers a multisensorial experience in an all-embracing natural setting to contribute to the health and wellness of its guests.
Continuously innovating and evolving by creating unique relaxation experiences, it is the only Nordic-style spa in the Canadian Prairies today. It takes a village, join us. When you work at Thermea Spa Village Winnipeg, you are not just gaining a job —you are finding a family. We pride our community on being one of the warmest and most welcoming—and, our guests truly do appreciate it. We go out of our way to provide excellent care to our guests, as well as our Artisans.
What We Stand For Our mission is to give our guests a moment’s rest by offering them refuge, away from the pressures of modern life where they may rediscover their own well-being and, as a result, live a happier and longer life. Your role as an artisan of our spa village is to cultivate peace. We are passionate and dedicated team players here at Thermea Spa Village Winnipeg. Always enthusiastic, helpful, conscientious, discrete—and most of all, respectful. We deeply care about everyone—guests and fellow artisans alike—in our wellness village
What We Need Reporting to the Rituals Manager, the Rituals Supervisor will be responsible for bringing the Ritual Experiences to a higher level to ensure our guests have a memorable experience in our spa village. Our spa guests will experience spa rituals such as Meditative Aufguss, Discovery Aufguss, Discovery Arboreal Aufguss, and Rhassoul. The Rituals Supervisor will act as a Rituals Ambassador in our Spa village by spreading the spirit of our sauna rituals and treatments.
What you ’ ll do
- Together with the Rituals Manager, you will provide daily instruction and supervision to the Rituals Artisans
- Support the daily operations of the Rituals department
- Ensure the smooth running of the opening and closing activities of the site by ensuring the cleanliness and safety of the premises
- Participate in onboarding, development, and Aufguss and Ritual training
- Assist with the procurement and inventory process of rituals consumables
- Develop and edit work schedules; plan daily processes and rituals schedule
- Perform daily rituals and treatments to our spa guests, making sure they have an unforgettable experience
- Participate in approval of Ritual Artisan song choices for Aufguss programming
- Promote active employee engagement to ensure that established standards are met or exceeded
- Lead, guide and inspire your team; a team of true passionate Rituals Artists providing daily rituals and treatments to our spa guests and making sure they have an unforgettable experience
- Ensure the continuous development & training of your team
- Interact with guests and contribute to their Spa experience
- Ensure that the customer experience is impeccable, according to the standards dictated by our brand
- Performs any other duties as assigned
Profile needed What is the profile needed in order to be successful in this position:
- Two (2) years experience in wellness, hospitality or tourism industry;
- One (1) year experience in leading a team, preferred;
- Affinity with nature and enjoy the study of herbs and plants;
- Interest in the use and of essential oils, veniks, body care products, singing bowls;
- Interest in a healthy lifestyle and in the world of Wellness in general;
- Ability to maintain good relations with customers and employees;
- A love of caring for people by making them happy with your experiences and rituals;
- Agile and good problem solving skills;
- Good physical health: tolerance to working in a very hot environment;
- Curiosity in learning new skills and an ability to speak and perform in front of an audience.
When Your will work 40 hours/week on flexible schedule (days, evenings, weekends, holidays).
What The salary is based on the pay scale and benefits in effect at Thermea Spa Village Winnipeg.
Do you want to learn a brand new profession where your creativity shines on your team? Send us your resumé and cover letter by clicking ‘ Apply ’ below.
About Groupe Nordik
Groupe Nordik est une entreprise en pleine effervescence qui vise à se tailler une place au sommet de l’industrie du mieux-être, de la santé et du tourisme. C’est en misant sur la diversité de ses activités que Groupe Nordik parvient à créer de la valeur et ainsi à développer le marché de l’entreprise. Par l’entremise de sa division Développement corporatif, elle identifie et évalue des opportunités d’affaires afin de s’y associer et de réaliser des projets prometteurs et d’envergure, et ce, au sein d’organisations dynamiques dont les mandats s’inscrivent globalement dans l’univers du mieux-être.
Nous sommes actuellement à la recherche de talents qui, grâce à leurs compétences, sauront contribuer à la croissance et à la réalisation de la mission de l’entreprise. Joignez-vous à l’équipe.
Nordik Group is a rapidly expanding company that wants to carve out a place for itself at the peak of the wellness, health and tourism industries. By relying on the diversity of its activities, Nordik Group has created value and has grown its market. Through its Corporate Development division, Nordik Group identifies and assesses promising, large-scale projects and business opportunities to accomplish and join along with dynamic organizations with mandates generally focused on wellness.
Currently, we are seeking talented people who can contribute to the growth and development of the company’s mission through their individual skills. Join our team.
Term Guest Experience Supervisor - Rituals
About the role
Bordered by the Crescent Drive Golf Course and only 20 minutes from downtown Winnipeg, Thermea Spa Village opened its doors in 2015. This relaxation and renewal centre focuses on thermotherapy practices and relaxation techniques from Scandinavian countries. It offers a multisensorial experience in an all-embracing natural setting to contribute to the health and wellness of its guests.
Continuously innovating and evolving by creating unique relaxation experiences, it is the only Nordic-style spa in the Canadian Prairies today. It takes a village, join us. When you work at Thermea Spa Village Winnipeg, you are not just gaining a job —you are finding a family. We pride our community on being one of the warmest and most welcoming—and, our guests truly do appreciate it. We go out of our way to provide excellent care to our guests, as well as our Artisans.
What We Stand For Our mission is to give our guests a moment’s rest by offering them refuge, away from the pressures of modern life where they may rediscover their own well-being and, as a result, live a happier and longer life. Your role as an artisan of our spa village is to cultivate peace. We are passionate and dedicated team players here at Thermea Spa Village Winnipeg. Always enthusiastic, helpful, conscientious, discrete—and most of all, respectful. We deeply care about everyone—guests and fellow artisans alike—in our wellness village
What We Need Reporting to the Rituals Manager, the Rituals Supervisor will be responsible for bringing the Ritual Experiences to a higher level to ensure our guests have a memorable experience in our spa village. Our spa guests will experience spa rituals such as Meditative Aufguss, Discovery Aufguss, Discovery Arboreal Aufguss, and Rhassoul. The Rituals Supervisor will act as a Rituals Ambassador in our Spa village by spreading the spirit of our sauna rituals and treatments.
What you ’ ll do
- Together with the Rituals Manager, you will provide daily instruction and supervision to the Rituals Artisans
- Support the daily operations of the Rituals department
- Ensure the smooth running of the opening and closing activities of the site by ensuring the cleanliness and safety of the premises
- Participate in onboarding, development, and Aufguss and Ritual training
- Assist with the procurement and inventory process of rituals consumables
- Develop and edit work schedules; plan daily processes and rituals schedule
- Perform daily rituals and treatments to our spa guests, making sure they have an unforgettable experience
- Participate in approval of Ritual Artisan song choices for Aufguss programming
- Promote active employee engagement to ensure that established standards are met or exceeded
- Lead, guide and inspire your team; a team of true passionate Rituals Artists providing daily rituals and treatments to our spa guests and making sure they have an unforgettable experience
- Ensure the continuous development & training of your team
- Interact with guests and contribute to their Spa experience
- Ensure that the customer experience is impeccable, according to the standards dictated by our brand
- Performs any other duties as assigned
Profile needed What is the profile needed in order to be successful in this position:
- Two (2) years experience in wellness, hospitality or tourism industry;
- One (1) year experience in leading a team, preferred;
- Affinity with nature and enjoy the study of herbs and plants;
- Interest in the use and of essential oils, veniks, body care products, singing bowls;
- Interest in a healthy lifestyle and in the world of Wellness in general;
- Ability to maintain good relations with customers and employees;
- A love of caring for people by making them happy with your experiences and rituals;
- Agile and good problem solving skills;
- Good physical health: tolerance to working in a very hot environment;
- Curiosity in learning new skills and an ability to speak and perform in front of an audience.
When Your will work 40 hours/week on flexible schedule (days, evenings, weekends, holidays).
What The salary is based on the pay scale and benefits in effect at Thermea Spa Village Winnipeg.
Do you want to learn a brand new profession where your creativity shines on your team? Send us your resumé and cover letter by clicking ‘ Apply ’ below.
About Groupe Nordik
Groupe Nordik est une entreprise en pleine effervescence qui vise à se tailler une place au sommet de l’industrie du mieux-être, de la santé et du tourisme. C’est en misant sur la diversité de ses activités que Groupe Nordik parvient à créer de la valeur et ainsi à développer le marché de l’entreprise. Par l’entremise de sa division Développement corporatif, elle identifie et évalue des opportunités d’affaires afin de s’y associer et de réaliser des projets prometteurs et d’envergure, et ce, au sein d’organisations dynamiques dont les mandats s’inscrivent globalement dans l’univers du mieux-être.
Nous sommes actuellement à la recherche de talents qui, grâce à leurs compétences, sauront contribuer à la croissance et à la réalisation de la mission de l’entreprise. Joignez-vous à l’équipe.
Nordik Group is a rapidly expanding company that wants to carve out a place for itself at the peak of the wellness, health and tourism industries. By relying on the diversity of its activities, Nordik Group has created value and has grown its market. Through its Corporate Development division, Nordik Group identifies and assesses promising, large-scale projects and business opportunities to accomplish and join along with dynamic organizations with mandates generally focused on wellness.
Currently, we are seeking talented people who can contribute to the growth and development of the company’s mission through their individual skills. Join our team.