Operations Coordinator, Various Service Lines
About the role
Job Summary
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Operations Manager, the Coordinator, Operations is responsible for the implementation and coordination of projects and new initiatives for within the Service Line The Coordinator, Operations develops and implements work plans including identifying resources as required, develops business cases, briefing notes and related key documentation, collects and analyzes data, formulates and evaluates options, and recommends solutions/courses of action to support the goals of the various programs and the ongoing needs of the major stakeholders.
Duties/Accountabilities
Plans and implements project and initiatives within the service line, in collaboration with the Operations team. Tracks project progress according to project plan and identified metrics. Monitors and reports on the status of projects and major barriers encountered. Makes decisions and recommendations regarding projects scope and related changes required to facilitate a successful outcome. Implements or contributes to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle. Supports the Operation Manager(s) in annual work planning contributing to budget development, monitors budgets and core activities to ensure that funds are spent as planned within budget and that program objectives are achieved. Assists in developing strategies to address variances by reviewing information and making recommendations to the Operations Manager(s). Establishes detailed project charter, plans and objectives to outline timelines and project deliverables. Executes project plan according to project methodologies, ensures successful and coordinated completion of project components, facilitates consensus with stakeholders as needed and ensures readiness for project implementation. Compiles, analyzes, and reports on research and best practices needed to advance projects and initiatives. Completes literature reviews to support best practice, and performs consultative interviews to provide current research and thinking to support implementation plans relating to various projects. Participates in supporting best practice innovations by preparing proposals and preparation of business cases. In collaboration with Operations Manager(s) represents the service line at various forums such as meetings, workshops, and conferences in order to share information, seek input and give presentations. Prepares confidential analytical reports, briefing documents, and policies and procedures by researching topics and compiling information to assist senior management team decision-making. Provides administrative support for the respective projects(s) and/or initiatives, by coordinating meetings, preparing and distributing meeting documentation, reporting on project status reports, and coordinating general administrative support functions for the various projects. Participates in or leads activities to ensure completion of project goals, monitors results and intervenes as necessary to ensure timelines are met, and reports to Operations Manager(s) to ensure successful development, monitoring and implementation of the project/initiative plans.
Qualifications
A level of education, training and experience equivalent to a Master’s degree in a related health discipline, plus a minimum of three (3) years recent related experience. Previous experience in program development and implementation or project management required. Completion of a Project Management Certificate and knowledge of public health an asset.
Ability to plan, implement, and problem solve independently. Strong oral and written communication skills to present and prepare concise analyses, reports and recommendations to multidisciplinary audiences. Excellent interpersonal and listening skills and ability to provide support and direction to a multidisciplinary and interdisciplinary teams. Intermediate to advanced knowledge of a variety of computer software programs such as word processing, spreadsheet, database applications, email and internet.
Not the right fit? Search for Operations Coordinator, Various Service Lines jobs in Vancouver, British Columbia, Canada
About Provincial Health Services Authority
Canada's first provincial health services authority.
Provincial Health Services Authority (PHSA) is one of six health authorities – the other five health authorities serve geographic regions of BC. PHSA's primary role is to ensure that BC residents have access to a coordinated network of high-quality specialized health care services.
PHSA operates provincial programs including BC Children's Hospital, BC Women's Hospital + Health Centre, BC Emergency Health Services, BC Cancer, BC Centre for Disease Control and BC Transplant. It is also responsible for specialized provincial health services like chest surgery and trauma services, which are delivered in a number of locations in the regional health authorities.
For career opportunities, visit www.jobs.phsa.ca or email careers@phsa.ca.
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Operations Coordinator, Various Service Lines
About the role
Job Summary
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Operations Manager, the Coordinator, Operations is responsible for the implementation and coordination of projects and new initiatives for within the Service Line The Coordinator, Operations develops and implements work plans including identifying resources as required, develops business cases, briefing notes and related key documentation, collects and analyzes data, formulates and evaluates options, and recommends solutions/courses of action to support the goals of the various programs and the ongoing needs of the major stakeholders.
Duties/Accountabilities
Plans and implements project and initiatives within the service line, in collaboration with the Operations team. Tracks project progress according to project plan and identified metrics. Monitors and reports on the status of projects and major barriers encountered. Makes decisions and recommendations regarding projects scope and related changes required to facilitate a successful outcome. Implements or contributes to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle. Supports the Operation Manager(s) in annual work planning contributing to budget development, monitors budgets and core activities to ensure that funds are spent as planned within budget and that program objectives are achieved. Assists in developing strategies to address variances by reviewing information and making recommendations to the Operations Manager(s). Establishes detailed project charter, plans and objectives to outline timelines and project deliverables. Executes project plan according to project methodologies, ensures successful and coordinated completion of project components, facilitates consensus with stakeholders as needed and ensures readiness for project implementation. Compiles, analyzes, and reports on research and best practices needed to advance projects and initiatives. Completes literature reviews to support best practice, and performs consultative interviews to provide current research and thinking to support implementation plans relating to various projects. Participates in supporting best practice innovations by preparing proposals and preparation of business cases. In collaboration with Operations Manager(s) represents the service line at various forums such as meetings, workshops, and conferences in order to share information, seek input and give presentations. Prepares confidential analytical reports, briefing documents, and policies and procedures by researching topics and compiling information to assist senior management team decision-making. Provides administrative support for the respective projects(s) and/or initiatives, by coordinating meetings, preparing and distributing meeting documentation, reporting on project status reports, and coordinating general administrative support functions for the various projects. Participates in or leads activities to ensure completion of project goals, monitors results and intervenes as necessary to ensure timelines are met, and reports to Operations Manager(s) to ensure successful development, monitoring and implementation of the project/initiative plans.
Qualifications
A level of education, training and experience equivalent to a Master’s degree in a related health discipline, plus a minimum of three (3) years recent related experience. Previous experience in program development and implementation or project management required. Completion of a Project Management Certificate and knowledge of public health an asset.
Ability to plan, implement, and problem solve independently. Strong oral and written communication skills to present and prepare concise analyses, reports and recommendations to multidisciplinary audiences. Excellent interpersonal and listening skills and ability to provide support and direction to a multidisciplinary and interdisciplinary teams. Intermediate to advanced knowledge of a variety of computer software programs such as word processing, spreadsheet, database applications, email and internet.
Not the right fit? Search for Operations Coordinator, Various Service Lines jobs in Vancouver, British Columbia, Canada
About Provincial Health Services Authority
Canada's first provincial health services authority.
Provincial Health Services Authority (PHSA) is one of six health authorities – the other five health authorities serve geographic regions of BC. PHSA's primary role is to ensure that BC residents have access to a coordinated network of high-quality specialized health care services.
PHSA operates provincial programs including BC Children's Hospital, BC Women's Hospital + Health Centre, BC Emergency Health Services, BC Cancer, BC Centre for Disease Control and BC Transplant. It is also responsible for specialized provincial health services like chest surgery and trauma services, which are delivered in a number of locations in the regional health authorities.
For career opportunities, visit www.jobs.phsa.ca or email careers@phsa.ca.