Top Benefits
About the role
We are looking for a Change Control Coordinator to ensure the quality and integrity of our change management process across documentation, manufacturing, QA/QC, raw materials, and finished goods. This role is responsible for managing change requests from start to finish, including assessing risks and costs, tracking progress, documenting and communicating updates, and providing a complete audit trail. The coordinator will support post-implementation reviews, standardization of processes, and timely execution of change initiatives, while ensuring compliance with SOPs, cGMP, and company safety policies.
Permanent Full-Time (40 hours)
Monday to Friday 8:00 am – 4:30 pm (flexible); Hybrid
In this role, you will:
- Manage the full lifecycle of change requests, including assessing risks, costs, and progress tracking.
- Document, monitor, and communicate all aspects of change controls, ensuring accurate records and audit trails.
- Support post-implementation reviews, meetings, and process standardization efforts.
- Collaborate with cross-functional teams to ensure changes are implemented on time, within budget, and in compliance with SOPs and cGMP.
- Strictly follow company safety policies, quality standards, and regulatory requirements.
You have:
- A minimum of two years of post-secondary education in a science-related field and at least two years of relevant experience (manufacturing preferred).
- Experience working with electronic quality management systems and proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint).
- Strong understanding of quality and manufacturing processes, ideally with ERP systems such as Syspro.
- Excellent communication and interpersonal skills, with proven reliability to complete tasks efficiently and on time.
- Exceptional attention to detail, organizational skills, and the ability to adapt quickly to changing priorities while working independently or in a team.
You get:
- Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
- Company provided RRSP
- $300.00 per year to spend on company products
- Employee discount pricing
- Free onsite parking
- Costco membership
- Tuition reimbursement (with approval)
- Employee referral bonus program
Why us?
- We’re much bigger than you think, 30+ natural health brands loved across North America
- Proudly Canadian owned & operated and a Certified B Corp company
Learn more about us here: https://ca.naturalfactors.com/pages/our-nature
FGOffice
This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!
All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.
About Natural Factors
As a leading manufacturer of natural health formulas, Factors invests in people, science, and technology to facilitate the delivery of supplements which marry the wisdom of ancient herbal physicians and the science of modern clinical research to enhance the health of consumers worldwide.
Factors is a Canadian family-owned business with head office in British Columbia, operating for more than 50 years. From organic herbal farming in the Okanagan to state-of-the-art manufacturing operations in both British Columbia and Washington State (USA), we ensure reliable standards with extensive quality control testing in our laboratories that are among the finest in North America.
Our Mission statement: To enhance the wellbeing of our customers – through research, development, and delivery of effective nutritional supplements and other health-building products, and to contribute to the lives of our business partners including customers, employees, suppliers and the communities we serve in a cooperative a sustainable manner.
Many thrilling and innovative things are taking place at Factors such as new facilities, new equipment, new processes, and new members joining our team. Last year, we launched a new Core Values Rewards program for staff demonstrating our seven key Core Values: Hard Work/Balanced Life, Innovation & Imagination, Sustainability, Industry leading Quality & Service, Continuous Improvement, Integrity in Leadership, and Passion.
We are proud to have a core group of loyal long term staff as well as dynamic new hires joining our team. We are continuously working with employees to jointly create the type of environment that contributes to the employee experience being both positive and fulfilling.
Factors employees feel responsible for the products we produce and sell. We know we are helping people create better health and we take pride in our socially responsible and environmentally sustainable production practices.
Top Benefits
About the role
We are looking for a Change Control Coordinator to ensure the quality and integrity of our change management process across documentation, manufacturing, QA/QC, raw materials, and finished goods. This role is responsible for managing change requests from start to finish, including assessing risks and costs, tracking progress, documenting and communicating updates, and providing a complete audit trail. The coordinator will support post-implementation reviews, standardization of processes, and timely execution of change initiatives, while ensuring compliance with SOPs, cGMP, and company safety policies.
Permanent Full-Time (40 hours)
Monday to Friday 8:00 am – 4:30 pm (flexible); Hybrid
In this role, you will:
- Manage the full lifecycle of change requests, including assessing risks, costs, and progress tracking.
- Document, monitor, and communicate all aspects of change controls, ensuring accurate records and audit trails.
- Support post-implementation reviews, meetings, and process standardization efforts.
- Collaborate with cross-functional teams to ensure changes are implemented on time, within budget, and in compliance with SOPs and cGMP.
- Strictly follow company safety policies, quality standards, and regulatory requirements.
You have:
- A minimum of two years of post-secondary education in a science-related field and at least two years of relevant experience (manufacturing preferred).
- Experience working with electronic quality management systems and proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint).
- Strong understanding of quality and manufacturing processes, ideally with ERP systems such as Syspro.
- Excellent communication and interpersonal skills, with proven reliability to complete tasks efficiently and on time.
- Exceptional attention to detail, organizational skills, and the ability to adapt quickly to changing priorities while working independently or in a team.
You get:
- Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
- Company provided RRSP
- $300.00 per year to spend on company products
- Employee discount pricing
- Free onsite parking
- Costco membership
- Tuition reimbursement (with approval)
- Employee referral bonus program
Why us?
- We’re much bigger than you think, 30+ natural health brands loved across North America
- Proudly Canadian owned & operated and a Certified B Corp company
Learn more about us here: https://ca.naturalfactors.com/pages/our-nature
FGOffice
This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!
All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.
About Natural Factors
As a leading manufacturer of natural health formulas, Factors invests in people, science, and technology to facilitate the delivery of supplements which marry the wisdom of ancient herbal physicians and the science of modern clinical research to enhance the health of consumers worldwide.
Factors is a Canadian family-owned business with head office in British Columbia, operating for more than 50 years. From organic herbal farming in the Okanagan to state-of-the-art manufacturing operations in both British Columbia and Washington State (USA), we ensure reliable standards with extensive quality control testing in our laboratories that are among the finest in North America.
Our Mission statement: To enhance the wellbeing of our customers – through research, development, and delivery of effective nutritional supplements and other health-building products, and to contribute to the lives of our business partners including customers, employees, suppliers and the communities we serve in a cooperative a sustainable manner.
Many thrilling and innovative things are taking place at Factors such as new facilities, new equipment, new processes, and new members joining our team. Last year, we launched a new Core Values Rewards program for staff demonstrating our seven key Core Values: Hard Work/Balanced Life, Innovation & Imagination, Sustainability, Industry leading Quality & Service, Continuous Improvement, Integrity in Leadership, and Passion.
We are proud to have a core group of loyal long term staff as well as dynamic new hires joining our team. We are continuously working with employees to jointly create the type of environment that contributes to the employee experience being both positive and fulfilling.
Factors employees feel responsible for the products we produce and sell. We know we are helping people create better health and we take pride in our socially responsible and environmentally sustainable production practices.