Guest Sales and Service Consultant - Front Desk
Top Benefits
About the role
Responsive recruiter
Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Health insurance
- Training & development
- Wellness resources
We're seeking a dynamic Guest Sales and Service Consultant to join our team at Massage Heights. In this role, you will be the first point of contact for our guests, providing exceptional customer service while also driving membership sales and promoting our wellness programs. If you're passionate about health and wellness, have strong communication skills, and enjoy a sales-focused environment, this is the perfect opportunity for you!
Benefits/Perks
- Professional and Safe Environment
- Paid Training
- Employee Discounts
- Competitive pay with commission and bonuses!
- Complimentary Monthly Massages or Facials
Schedule / Expected Work Hours
- 4–8-hour shifts
- Full time 40 hour a week
Responsibilities
- Educate guests confidently and effectively about services and products.
- Achieve monthly sales targets.
- Provide exceptional service by listening, communicating, and responding to guest’s needs.
- Excellent phone etiquette with an upbeat tone and strong articulation.
- Promote the therapeutic benefits of regular massage therapy and skin therapy.
- Develop and maintain positive relationships with members of the team and guests.
Qualifications
- Exceptional guest service and communication abilities.
- Previous experience in sales, retail, or guest services is required.
- Proficient with basic computer software and quick to learn new systems.
- Fast learner with a positive and energetic demeanor.
- Strong critical thinking skills, especially in resolving customer conflicts.
- Passionate about interacting with people and consistently delivering outstanding service.
- Thrives in collaborative team settings.
Company Overview Our brand purpose is to Elevate the Lives of the People we Touch . At Massage Heights, we believe in the healing power of touch. We believe the work of massage therapists and estheticians truly does change the world one fantastic body at a time. Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.
Company Values
- Loyal
- Authentic
- Passionate
- Diligent
Take the Next Step - Elevate Your Career Compensation: $14.00 - $17.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
About Massage Heights
The Massage Heights franchise is a 19-year-old brand in a booming $18 billion industry. Massage Heights stands out in the marketplace because we offer an experience like no other: affordable but upscale, elevated yet convenient. The first Massage Heights location opened in 2004 in San Antonio, Texas and in 2005 opened its first franchised location. From there, Massage Heights has grown to a nationally ranked franchise brand with 110+ franchised locations in the United States and Canada.
For more information on franchise opportunities with Massage Heights, visit www.massageheightsfranchise.com.
©2024 Massage Heights. All Rights Reserved. All Massage Heights locations are independently owned and operated.
Guest Sales and Service Consultant - Front Desk
Top Benefits
About the role
Responsive recruiter
Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Health insurance
- Training & development
- Wellness resources
We're seeking a dynamic Guest Sales and Service Consultant to join our team at Massage Heights. In this role, you will be the first point of contact for our guests, providing exceptional customer service while also driving membership sales and promoting our wellness programs. If you're passionate about health and wellness, have strong communication skills, and enjoy a sales-focused environment, this is the perfect opportunity for you!
Benefits/Perks
- Professional and Safe Environment
- Paid Training
- Employee Discounts
- Competitive pay with commission and bonuses!
- Complimentary Monthly Massages or Facials
Schedule / Expected Work Hours
- 4–8-hour shifts
- Full time 40 hour a week
Responsibilities
- Educate guests confidently and effectively about services and products.
- Achieve monthly sales targets.
- Provide exceptional service by listening, communicating, and responding to guest’s needs.
- Excellent phone etiquette with an upbeat tone and strong articulation.
- Promote the therapeutic benefits of regular massage therapy and skin therapy.
- Develop and maintain positive relationships with members of the team and guests.
Qualifications
- Exceptional guest service and communication abilities.
- Previous experience in sales, retail, or guest services is required.
- Proficient with basic computer software and quick to learn new systems.
- Fast learner with a positive and energetic demeanor.
- Strong critical thinking skills, especially in resolving customer conflicts.
- Passionate about interacting with people and consistently delivering outstanding service.
- Thrives in collaborative team settings.
Company Overview Our brand purpose is to Elevate the Lives of the People we Touch . At Massage Heights, we believe in the healing power of touch. We believe the work of massage therapists and estheticians truly does change the world one fantastic body at a time. Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.
Company Values
- Loyal
- Authentic
- Passionate
- Diligent
Take the Next Step - Elevate Your Career Compensation: $14.00 - $17.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
About Massage Heights
The Massage Heights franchise is a 19-year-old brand in a booming $18 billion industry. Massage Heights stands out in the marketplace because we offer an experience like no other: affordable but upscale, elevated yet convenient. The first Massage Heights location opened in 2004 in San Antonio, Texas and in 2005 opened its first franchised location. From there, Massage Heights has grown to a nationally ranked franchise brand with 110+ franchised locations in the United States and Canada.
For more information on franchise opportunities with Massage Heights, visit www.massageheightsfranchise.com.
©2024 Massage Heights. All Rights Reserved. All Massage Heights locations are independently owned and operated.