Facility Building Attendant (Waterloo Region Housing)
About the role
Facility Building Attendant (Waterloo Region Housing)
Job Number: 3302
Job Type: Full-Time
Location: 100 Maple Grove Rd - Regional Operations Centre
Job Category: Construction
Number of Positions: 1
Department: Facilities Operations North Zone Corporate
Division: Engineering and Environmental Services
Hours of Work: 40
Union: CUPE 1656
Grade: CUPE 1656 Grade 004
Salary Range: $30.68 - $32.29
Posting Date: September 4, 2025
Closing Date: September 10, 2025
About Us!
The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:
- Taking only what we need
- Leaving some for others
- Keeping the dish clean
This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.
Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051.
Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.
The Role
Provides customer service to tenants by ensuring the cleanliness, safety, and accessibility of Waterloo Region Housing building(s) and addressing concerns related to facility maintenance. Maintains facilities in good repair and to a high standard of cleanliness that ensures a safe, secure, and healthy community for tenants. Performs custodial and minor maintenance duties to prevent the deterioration of buildings' appearance.
Duties/Responsibilities
- Performs general maintenance and repairs for building interior and exterior systems, including common rooms, corridors, tenant suites, elevators, hallways, public washrooms, and windows.
- Ensures assets are maintained to divisional standards. Maintains daily activity records in a work management system.
- Performs minor repairs (e.g., aerators, wall patching, sanding, painting, minor door repairs, screens) and replaces common area and tenant light bulbs as required.
- Responds to and reports vandalism and emergencies to management or designate. Reports problems with building systems, hardware, and/or fixtures to management or designate, and helps maintain tenant security by ensuring doors and locking systems function properly.
- Collects and removes garbage from building and common areas for scheduled curb side pick-up or placement in bulk containers. Coordinates recycling within the building. Routinely inspects building grounds for cleanliness, picking up litter and hazardous materials as required.
- Maintains water softener equipment by ensuring salt/brine tank is full.
- Assists contractors with snow removal activities by shovelling, applying salt/sand mixture and/or ice melt to walkways, entrances, and exit doors as required.
- Performs and documents routine monitoring and inspections, including daily property walkthroughs and inspections (e.g., playgrounds, fire safety equipment, annual in-suite inspections). Assists in fire drills.
- Delivers building and occupant notices.
- Communicates and provides information to contractors. Inspects repairs performed by contractors to ensure work is carried out per contractual agreements and reports progress. Monitors to ensure service contracts and major repairs are completed. Communicates to management or designate regarding contract deficiencies.
- Assists with projects and takes action to ensure the overall safety and security of the property. Responds to daytime emergencies and urgent work (e.g., fire alarms, floods, odours).
- Inspects grounds and flower beds and completes light weeding and flower bed maintenance.
- Submits lists of supplies and equipment required for building systems and upkeep, for approval. Maintains stock and orders as required (e.g., snow melt, softener salt).
- Exchanges information with other divisional staff. Has daily contact with tenants and regular contact with members of the public, volunteers, contractors, and sales representatives during daily maintenance activities to exchange information.
- Performs related duties as assigned.
Knowledge, Skills, and Abilities
- Knowledge of basic building maintenance techniques and administrative aspects of building management, acquired through a grade 12 education plus 2 years of related experience.
- Knowledge of and ability to comply with policies, procedures, and related legislation (e.g., health and safety, residential tenancy, fire code).
- Communication and human relations skills to interact, communicate, and exchange technical information with co-workers, suppliers, contractors, clients, and tenants, and participate as an effective team member.
- Ability to work independently under general supervision of an offsite supervisor.
- Computer skills with ability to use software such as Microsoft Office, work order management system, internet, and email.
- Ability to travel within Waterloo Region.
- Ability to support and demonstrate the Region’s values.
The Region of Waterloo is an equal opportunity employer dedicated to an inclusive and accessible recruitment process. We actively encourage applications from diverse groups, including Black, racialized, First Nations, Métis, Inuit individuals, women, people with disabilities, and 2SLGBTQIA+ persons, and are committed to equity, diversity, accessibility, and inclusion in the workplace.
For an accommodation request, please contact us and we will work with you to meet your accessibility needs. Alternate formats of this document are available upon request. Please contact the Service First Contact Centre at phone number (519) 575-4400 to request an alternate format, or email talentmanagement@regionofwaterloo.ca.
Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).
About Region of Waterloo
The Region of Waterloo touches the lives of citizens, every day. We are responsible for more than 60 per cent of municipal government services in this community including; waste, transit (GRT and ION), growth planning, heritage, rural libraries, major roads, water supply, sewage treatment, ambulance service, Public Health, community housing and more.
The Region of Waterloo is one of this area's top employers. We employ more than 3,500 people in a wide variety of fields: community and social services, health care, arts, culture and recreation, natural and applied sciences, skilled trades, administrative support and much more.
The Region offers competitive wages, pensions and benefits, but there is so much more that makes us an outstanding employer, including: • Employee fitness centres • Tuition assistance program • Alternative work arrangements • Time for family medical leave • Employee events and casual days • In-house learning and leadership development • Secondment opportunities
The Region’s employees feel valued for the difference they make in our community every day. If you are passionate about making a difference, visit our website and check out our job postings at www.regionofwaterloo.ca/jobs .
Facility Building Attendant (Waterloo Region Housing)
About the role
Facility Building Attendant (Waterloo Region Housing)
Job Number: 3302
Job Type: Full-Time
Location: 100 Maple Grove Rd - Regional Operations Centre
Job Category: Construction
Number of Positions: 1
Department: Facilities Operations North Zone Corporate
Division: Engineering and Environmental Services
Hours of Work: 40
Union: CUPE 1656
Grade: CUPE 1656 Grade 004
Salary Range: $30.68 - $32.29
Posting Date: September 4, 2025
Closing Date: September 10, 2025
About Us!
The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:
- Taking only what we need
- Leaving some for others
- Keeping the dish clean
This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.
Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051.
Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.
The Role
Provides customer service to tenants by ensuring the cleanliness, safety, and accessibility of Waterloo Region Housing building(s) and addressing concerns related to facility maintenance. Maintains facilities in good repair and to a high standard of cleanliness that ensures a safe, secure, and healthy community for tenants. Performs custodial and minor maintenance duties to prevent the deterioration of buildings' appearance.
Duties/Responsibilities
- Performs general maintenance and repairs for building interior and exterior systems, including common rooms, corridors, tenant suites, elevators, hallways, public washrooms, and windows.
- Ensures assets are maintained to divisional standards. Maintains daily activity records in a work management system.
- Performs minor repairs (e.g., aerators, wall patching, sanding, painting, minor door repairs, screens) and replaces common area and tenant light bulbs as required.
- Responds to and reports vandalism and emergencies to management or designate. Reports problems with building systems, hardware, and/or fixtures to management or designate, and helps maintain tenant security by ensuring doors and locking systems function properly.
- Collects and removes garbage from building and common areas for scheduled curb side pick-up or placement in bulk containers. Coordinates recycling within the building. Routinely inspects building grounds for cleanliness, picking up litter and hazardous materials as required.
- Maintains water softener equipment by ensuring salt/brine tank is full.
- Assists contractors with snow removal activities by shovelling, applying salt/sand mixture and/or ice melt to walkways, entrances, and exit doors as required.
- Performs and documents routine monitoring and inspections, including daily property walkthroughs and inspections (e.g., playgrounds, fire safety equipment, annual in-suite inspections). Assists in fire drills.
- Delivers building and occupant notices.
- Communicates and provides information to contractors. Inspects repairs performed by contractors to ensure work is carried out per contractual agreements and reports progress. Monitors to ensure service contracts and major repairs are completed. Communicates to management or designate regarding contract deficiencies.
- Assists with projects and takes action to ensure the overall safety and security of the property. Responds to daytime emergencies and urgent work (e.g., fire alarms, floods, odours).
- Inspects grounds and flower beds and completes light weeding and flower bed maintenance.
- Submits lists of supplies and equipment required for building systems and upkeep, for approval. Maintains stock and orders as required (e.g., snow melt, softener salt).
- Exchanges information with other divisional staff. Has daily contact with tenants and regular contact with members of the public, volunteers, contractors, and sales representatives during daily maintenance activities to exchange information.
- Performs related duties as assigned.
Knowledge, Skills, and Abilities
- Knowledge of basic building maintenance techniques and administrative aspects of building management, acquired through a grade 12 education plus 2 years of related experience.
- Knowledge of and ability to comply with policies, procedures, and related legislation (e.g., health and safety, residential tenancy, fire code).
- Communication and human relations skills to interact, communicate, and exchange technical information with co-workers, suppliers, contractors, clients, and tenants, and participate as an effective team member.
- Ability to work independently under general supervision of an offsite supervisor.
- Computer skills with ability to use software such as Microsoft Office, work order management system, internet, and email.
- Ability to travel within Waterloo Region.
- Ability to support and demonstrate the Region’s values.
The Region of Waterloo is an equal opportunity employer dedicated to an inclusive and accessible recruitment process. We actively encourage applications from diverse groups, including Black, racialized, First Nations, Métis, Inuit individuals, women, people with disabilities, and 2SLGBTQIA+ persons, and are committed to equity, diversity, accessibility, and inclusion in the workplace.
For an accommodation request, please contact us and we will work with you to meet your accessibility needs. Alternate formats of this document are available upon request. Please contact the Service First Contact Centre at phone number (519) 575-4400 to request an alternate format, or email talentmanagement@regionofwaterloo.ca.
Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).
About Region of Waterloo
The Region of Waterloo touches the lives of citizens, every day. We are responsible for more than 60 per cent of municipal government services in this community including; waste, transit (GRT and ION), growth planning, heritage, rural libraries, major roads, water supply, sewage treatment, ambulance service, Public Health, community housing and more.
The Region of Waterloo is one of this area's top employers. We employ more than 3,500 people in a wide variety of fields: community and social services, health care, arts, culture and recreation, natural and applied sciences, skilled trades, administrative support and much more.
The Region offers competitive wages, pensions and benefits, but there is so much more that makes us an outstanding employer, including: • Employee fitness centres • Tuition assistance program • Alternative work arrangements • Time for family medical leave • Employee events and casual days • In-house learning and leadership development • Secondment opportunities
The Region’s employees feel valued for the difference they make in our community every day. If you are passionate about making a difference, visit our website and check out our job postings at www.regionofwaterloo.ca/jobs .