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I.T Field Technician

MBI IT Servicesabout 11 hours ago
Toronto, ON
Mid Level
Contract

About the role

We are currently hiring for an independent contractor Field Technician job inToronto, ON. You must have minimum

1 year of experience in this role and have a good knowledge of Windows 7. Experience in Desktop Support, Laptops, Servers, Printers, Hardware Support, and iMac. POS experience is a plus but not required. The ideal candidate would have good communication skills, be customer friendly, and should be comfortable traveling.

Scope: unpack computer hardware: dual monitor, keyboard, mouse, dock, cable management, power test, and removal of packaging.

Requirements:

  • Available to work extended hours including weekends and evenings for the duration of the contract.
  • Strong written and verbal communication skills.
  • High school diploma and college or university enrollment/degree.
  • 1 year experience working as a Field IT technician and or lead break/fix Field IT technician OR
    College diploma or university degree in the field of computer science
  • knowledge of hardware and Windows 7, and Windows 10 operating systems.
  • Working technical knowledge of current protocols, operating systems, and standards.
  • Able to read and understand technical manuals, procedural documentation, and OEM guides.
  • Able to develop and interpret technical documentation for training and end-user procedures.
  • Familiar with personal computers/printers/wireless connectivity devices.
  • Possession and use of an owed car for travel between locations.
  • Android 4.4+ or Apple iOS9+ or Windows Phone 8+ including a data package to receive emails and instant messaging.
  • Ability to lift a 20 lbs. box from the floor to a tabletop surface.

Nice to Have:

  • CompTIA A+ certifications.
  • Cisco or Microsoft certifications

About MBI IT Services

IT Services and IT Consulting
201-500

Established in 1995, MBI has over 20 years of experience providing Information Technology services to help our clients across North America accomplish their ITIL service design projects and tasks efficiently and cost-effectively. Our unique "managed service" offerings of I.T. Hardware Delivery, Installation, Removal and I.T. Outsourcing puts us ahead of our competition and allows us to better serve you.

By concentrating our sales force on the broader public sector and large corporate clients we are able to offer highly-competitive pricing with an established and proven track record of quality and the capacity to service even the largest of clients across North America. Our versatility allows us to quickly and easily integrate into any corporation, and establishes us as a partner with the knowledge and experience to assist in your ITIL strategies. ITSM alignment is critical to our clients and we support and augment their needs with our specialized custom solutions and adaptable resources.

Our team will work with you to recognize your business objectives and goals, develop a cost-effective and innovative solution, and reliably execute on-time and within budget. Our "Managed Services Team" consists of Senior Project Managers, Regional/Territory Managers & Incident Managers to provide the balance and expertise needed to address all of your requests and requirements, resulting in cost effective deliverables.

With our wholly owned fleet of GPS TRACKED - straight trucks, cube vans, cargo vans, and passenger vans, we have the resources & innovation to track, end to end "secure" direct drive deliveries. Providing our clients with the added peace of mind that their assets and data is completely down-stream traceable & secure, point to point. Non-business hours, weekends, country wide or across North America, MBI I.T. Services has the coverage and capacity to accommodate our client's non-conventional deployment strategies.

Always trying to be ahead of our competition MBI has implemented a unique approach to assisting our clients with their needs for reporting and communication when they entrust us with their deliverables.

Real-time tracking of your orders Electronic client site sign offs Instant messaging communication with all our staff Video training sessions Electronic proof of deliveries via our client portal

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