Reports to: Manager, Client Services

##Employment Type

Temporary, Full-Time (Canada Summer Jobs – Summer Student)

##Location

Orillia Main Office

##Term

8–12 weeks dependent on Canada Summer Jobs Funding

##Hours of Work

30-35 hours per week

Anticipate Start between April 23 – June 1, 2026 depending on CSJ funding.

##Wage

23.25/hour

##Position Summary

The Administrative Assistant – Summer Student provides general administrative and clerical support to the organization, contributing to efficient day-to-day operations while gaining practical workplace experience. Under supervision, the student will assist with office administration, communications, client engagement, and quality improvement initiatives in a supportive learning environment.

##Key Responsibilities

• Assist with general office duties including filing, photocopying, scanning, and data entry
• Answer and direct phone calls and email inquiries in a professional manner
• Prepare, format, and proofread documents, correspondence, and reports
• Maintain electronic and paper filing systems
• Schedule meetings and assist with meeting preparation, including agendas and minutes
• Support staff with day-to-day administrative tasks and special projects
• Assist with organizing records, databases, and contact lists
• Conduct outbound calls to clients to support client satisfaction surveys and quality improvement initiatives
• Accurately record and enter client feedback while maintaining confidentiality and professionalism
• Summarize feedback and identify recurring themes or issues for staff review
• Assist with basic communications such as emails, notices, newsletters, or internal memos
• Support basic website or social media updates, where applicable
• Participate in training and mentoring activities provided by the organization
• Follow organizational policies, health and safety procedures, and confidentiality requirements
• Perform other related duties as assigned

##Required Qualifications (Canada Summer Jobs Eligibility)

• Between 15 and 30 years of age at the start of employment
• Canadian citizen, permanent resident, or person with refugee protection status
• Valid Social Insurance Number (SIN) and legally entitled to work in Canada

##Skills & Competencies

• Strong verbal and written communication skills
• Good organizational skills and attention to detail
• Ability to manage multiple tasks and meet deadlines
• Basic proficiency with Microsoft Office (Word, Excel, Outlook) or willingness to learn
• Ability to work independently and as part of a team
• Professional, courteous, and reliable work ethic

##Education & Experience

Currently enrolled in, or recently graduated from, secondary or post-secondary education. Previous administrative or office experience is an asset but not required. Training will be provided.

##Working Conditions

Primarily office-based (or remote/hybrid, if applicable) during standard business hours. Some repetitive administrative tasks such as computer work and filing.