Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

SCOPE:

The Northwest Territories Health and Social Services Authority (NTHSSA) is the single provider of all health and social services in the Northwest Territories (NWT), with the exception of Hay River and Tlicho regions, covering 1.2 million square kilometers and serving approximately 43, 000 people, including First Nations, Inuit, Metis, and non-aboriginals. Health and social services include the full range of primary, secondary and territory health services and social services including family services, protection services, care placements, mental health, addictions, and developmental activities, delivered by more than 1,400 health and social services staff.

While the Tlicho Community Services Agency (TCSA) will operate under a separate board and Hay River Health and Social Services Agency (HRHSSA) will in the interim, the NTHSSA will set clinical standards, procedures, guidelines and monitoring for the entire Northwest Territories. Service Agreements will be established with these boards to identify performance requirements and adherence to clinical standards, procedures, guidelines and policies as established by the NTHSSA.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of office and administrative procedures supported by organization and communication skills.
• Knowledge of general office duties and records management, including ARCS and ORCS (Administrative Records Classification / Operational Records Classification) systems.
• Writing skills and the ability to proofread documents for style, form, spelling and grammar.
• Knowledge of and ability to network resources within and outside the employing Health and Social Services Authority to ensure support for clients and their families.
• Knowledge and proficiency in a variety of programs and systems including word processing, spreadsheet, data collection, email, and telecommunications; maintain confidentiality of information.
• Ability to work independently and ensure accuracy when booking clients appointments and rescheduling appointments.
• Interpersonal skills and the ability to interact with clients with composure and tact.
• Ability to interact and coordinate with Managers, a range of health and social services professionals and clientele who come from a range of social, educational, and cultural backgrounds.
• Sensitivity and respect for all cultures and traditions, with knowledge of the culture and traditions of the northern and Indigenous people.
• Ability to accurately track and record financial information and manage financial documents.

Typically, the above qualifications would be attained by:

The equivalent of a two (2) year Business Administration program with three (3) years of administration / accounting related experience.

GNWT Inquiries

Inquiries Only:

Inuvik HR Client Service Centre
Department of Finance
Government of the Northwest Territories
1st FLOOR ALEX MOSES GREENLAND BUILDING
BOX 1869
INUVIK, NT X0E 0T0
Tel (867) 678-8071 Ext 15644
Fax (867) 678-6620
jobsinuvik@gov.nt.ca

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.