Top Benefits
About the role
Security ONE1 day ago
London, ON
Senior Level
full_time
Top Benefits
Competitive salary based on experience and performance
About the role
About Us:
Security ONE has been a trusted leader in safeguarding homes and businesses across Ontario for nearly 50 years. We offer cutting-edge security solutions and pride ourselves on delivering reliable, 5-star service. Join a team where your impact matters and your growth is prioritized.
About the Role
We are seeking a smart, driven, and strategic Product, Process & Innovation Expert to join our leadership track. This newly created role is ideal for a tech-savvy visionary who thrives on autonomy, creativity, and the challenge of driving meaningful change. You'll work closely with the CEO and Director of Operations to build, improve, and automate internal systems while identifying growth opportunities through technology and design thinking.
What You’ll Do:
Product Vision & Strategy
- Lead the design and execution of digital tools and applications (e.g., sales configurators, internal dashboards, automation systems)
- Evaluate potential AI integrations, including chatbots for Tier 1 support and customer experience
Process Optimization & Standardization
- Analyze and document current workflows across departments (Sales, Service, Customer Success, Finance, Installations, etc.)
- Develop and implement scalable SOPs to improve efficiency and accountability
- Identify and address pain points through process redesign and system improvements
Cross-Functional Collaboration
- Partner with department leads to gather insights, document gaps, and gain buy-in for transformation initiatives
- Facilitate change management and training to ensure successful rollouts
Innovation & Tech Enablement
- Research, propose, and test new technologies (AI tools, automation platforms, app integrations)
- Act as the internal champion for continuous improvement and innovation culture
Data & Metrics
- Work with Finance and Tech teams to define KPIs for system efficiency and rework reduction
- Support leadership with data-backed insights to guide decisions
Who You Are:
- You are strategic, analytical, and entrepreneurial in mindset
- You love autonomy and are comfortable building from scratch
- You are a natural problem solver who sees inefficiencies and designs elegant solutions
- You are confident engaging with all levels of an organization, including the CEO
What We’re Looking For:
- 5+ years in product management, process improvement, innovation, or transformation roles
- Demonstrated experience leading cross-functional projects from idea to implementation
- Strong understanding of systems thinking, AI applications, and automation
- Proven ability to gain stakeholder buy-in and facilitate positive change
- Excellent communication, documentation, and presentation skills
- Experience in security, software development, technology, SaaS, field services, or related industries is a strong asset
- Self-starter who thrives in undefined environments and builds order.
- Comfortable engaging with all levels of the organization; from field techs to executives
- Bonus if familiar with CRM, ERP, or quoting systems (e.g., HubSpot, Sedona, QuoteWerks)
- Lean, Six Sigma, or other process improvement training is an asset but not required
Why Join Security ONE?
- Compensation: Competitive salary based on experience and performance.
- Impact: Be a trailblazer in this newly created role to shape the direction of the company
Security ONE is an equal opportunity employer committed to creating an inclusive environment for all employees. If you require accommodations during the application or interview process, please let us know.
About Security ONE
IT Services and IT Consulting
Security ONE has come a long way since our humble beginnings in 1978. Set up by group of partners with an extensive background in security, the company remains locally owned and operated to this day.
With its origins in the basement of a house on Erie St in Leamington, ON, the company’s head office remains in the tomato capital of Canada. For many years, Security ONE operated out of an office on Oak St, when it expanded to include a branch office in Windsor, ON, and eventually Chatham, ON.
Security ONE moved its head office operations from Oak St to our current location on Sherk St, in Leamington, into the former agricultural testing facility for the H.J. Heinz Company. That same year saw the company’s latest expansion into London, ON.
With a work force of over 50, Security ONE serves customers across Southwestern Ontario and beyond.
About SECURITY ONE
Security One was established in Memphis in 1973. Since its inception, Security One has grown to become one of the largest contract security providers in the region with offices in the Midwestern and Southern regions of the United States. Our clients include Fortune 500 companies, government facilities and a broad spectrum of commercially owned and managed properties like warehouses and distribution centers, financial and banking institutions, retail shopping centers and residential and gated communities.
Top Benefits
About the role
Security ONE1 day ago
London, ON
Senior Level
full_time
Top Benefits
Competitive salary based on experience and performance
About the role
About Us:
Security ONE has been a trusted leader in safeguarding homes and businesses across Ontario for nearly 50 years. We offer cutting-edge security solutions and pride ourselves on delivering reliable, 5-star service. Join a team where your impact matters and your growth is prioritized.
About the Role
We are seeking a smart, driven, and strategic Product, Process & Innovation Expert to join our leadership track. This newly created role is ideal for a tech-savvy visionary who thrives on autonomy, creativity, and the challenge of driving meaningful change. You'll work closely with the CEO and Director of Operations to build, improve, and automate internal systems while identifying growth opportunities through technology and design thinking.
What You’ll Do:
Product Vision & Strategy
- Lead the design and execution of digital tools and applications (e.g., sales configurators, internal dashboards, automation systems)
- Evaluate potential AI integrations, including chatbots for Tier 1 support and customer experience
Process Optimization & Standardization
- Analyze and document current workflows across departments (Sales, Service, Customer Success, Finance, Installations, etc.)
- Develop and implement scalable SOPs to improve efficiency and accountability
- Identify and address pain points through process redesign and system improvements
Cross-Functional Collaboration
- Partner with department leads to gather insights, document gaps, and gain buy-in for transformation initiatives
- Facilitate change management and training to ensure successful rollouts
Innovation & Tech Enablement
- Research, propose, and test new technologies (AI tools, automation platforms, app integrations)
- Act as the internal champion for continuous improvement and innovation culture
Data & Metrics
- Work with Finance and Tech teams to define KPIs for system efficiency and rework reduction
- Support leadership with data-backed insights to guide decisions
Who You Are:
- You are strategic, analytical, and entrepreneurial in mindset
- You love autonomy and are comfortable building from scratch
- You are a natural problem solver who sees inefficiencies and designs elegant solutions
- You are confident engaging with all levels of an organization, including the CEO
What We’re Looking For:
- 5+ years in product management, process improvement, innovation, or transformation roles
- Demonstrated experience leading cross-functional projects from idea to implementation
- Strong understanding of systems thinking, AI applications, and automation
- Proven ability to gain stakeholder buy-in and facilitate positive change
- Excellent communication, documentation, and presentation skills
- Experience in security, software development, technology, SaaS, field services, or related industries is a strong asset
- Self-starter who thrives in undefined environments and builds order.
- Comfortable engaging with all levels of the organization; from field techs to executives
- Bonus if familiar with CRM, ERP, or quoting systems (e.g., HubSpot, Sedona, QuoteWerks)
- Lean, Six Sigma, or other process improvement training is an asset but not required
Why Join Security ONE?
- Compensation: Competitive salary based on experience and performance.
- Impact: Be a trailblazer in this newly created role to shape the direction of the company
Security ONE is an equal opportunity employer committed to creating an inclusive environment for all employees. If you require accommodations during the application or interview process, please let us know.
About Security ONE
IT Services and IT Consulting
Security ONE has come a long way since our humble beginnings in 1978. Set up by group of partners with an extensive background in security, the company remains locally owned and operated to this day.
With its origins in the basement of a house on Erie St in Leamington, ON, the company’s head office remains in the tomato capital of Canada. For many years, Security ONE operated out of an office on Oak St, when it expanded to include a branch office in Windsor, ON, and eventually Chatham, ON.
Security ONE moved its head office operations from Oak St to our current location on Sherk St, in Leamington, into the former agricultural testing facility for the H.J. Heinz Company. That same year saw the company’s latest expansion into London, ON.
With a work force of over 50, Security ONE serves customers across Southwestern Ontario and beyond.
About SECURITY ONE
Security One was established in Memphis in 1973. Since its inception, Security One has grown to become one of the largest contract security providers in the region with offices in the Midwestern and Southern regions of the United States. Our clients include Fortune 500 companies, government facilities and a broad spectrum of commercially owned and managed properties like warehouses and distribution centers, financial and banking institutions, retail shopping centers and residential and gated communities.