A workplace powered by you

At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need

people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented,

inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package,

and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers

and one of Canada's Best Diversity Employers.

We invite you to join us as we build an even cleaner B.C. We welcome applications from all qualified job seekers. If you’re a

person with a disability, please let us know by emailing RecruitmentHelp@bchydro.com, as adjustments can be made to

help support you in your application process.

Communications Manager (Digital Content)

Number of positions: 1 Job Location: Dunsmuir 15

Employment type: Temporary Region: Lower Mainland

Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Hybrid

Annual salary: $ 107,000.00 - 135,300.00

What you'll do

BC Hydro is looking for a Digital Content Manager within our Integrated Marketing Team to lead the development,

oversight, and execution of our digital content strategy across our digital touchpoints with customers. The successful

candidate will be a strategic thinker with strong knowledge of customer journeys with impeccable writing and editing skills.

They’ll take a data-informed, analytical approach to their work to ensure we’re meeting the needs of our customers within

the digital space.

Specifically, this role will:

• Lead the content direction of our online channels to support business needs, including marketing campaigns, programs,

initiatives, functional tools, and apps while working closely with the Marketing, Brand and Digital Experience team and with

business groups across the organization.

• Lead a team of digital content specialists and manage a network of consulting resources.
• Work with peers in the Marketing, Digital Operations, UX, Social Media, Brand, and Customer Experience teams.
• Initiate digital content strategy and governance projects working with internal and external resources to improve the

customer experience on our digital channels.

• Provide consultative, expert-level advice to management, stakeholders, and external vendors on digital content strategy,

best practices, user experience, accessibility, and corporate standards.

• Assign work to internal staff and external resources and ensure it’s delivered on time and on budget and meets our digital

standards.

• Lead tone of voice and brand evolution in the digital space (managing writing guidelines and digital content standards) and

supports internal clients with web writing and editorial services where a customer need is identified.

• Work with the Digital Experience & Brand team to align digital content standards with the overall BC Hydro Design

System.

• Manage emergency response communications as on-rotation digital communications lead; directs the digital customer

response during major storms and operational events; coordinates with other emergency units and teams to source

required information and content.

What you bring

• Post-secondary degree/diploma in communications, marketing, or a related field.
• At least six years of related experience, with experience working in a large organization or agency.
• 1 to 2 years experience leading a team would be considered an asset.
• Strong ability to work collaboratively and build and maintain relationships advising others, including senior leaders.
• Advanced knowledge of best practices in digital content and demonstrated ability to build and deliver digital content

strategies for large customer-focused organizations.

• Knowledge of Google Analytics and SEO research methods and best practices.
• Knowledge of accessibility best practices to create inclusive digital experiences.
• Knowledge of content management systems such as Adobe Experience Manager (AEM) is an asset.

What we offer

• A comprehensive benefits package

• A minimum of 15 paid vacation days

• A lifetime pension

• Flexible work model, depending on your role type

• Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

• This is a full-time temporary opportunity for approximately 15 months.

• A class 5 driver's license would be considered an asset.

Vancouver, British Columbia, Canada, V6B 5R3

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role

requirement specified in their most recent offer letter. For MoveUP and IBEW employees, the current time in role as

outlined in the Collective Agreements will apply.

Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable,

include your Trades Qualification. This will ensure we have all the necessary information to assess your application without

any delays.

Date Posted: 2025-11-05 Closing Date: 2025-11-17

For internal use 52267776