COPE- Credit Administration Clerk (External)
Top Benefits
About the role
Are you a student or recent graduate looking for an exciting opportunity to grow your skills in the financial industries sector? FirstOntario Credit Union is excited to welcome students to work at our organization from April to September, 2026.
The Advantages to being a FirstOntario Summer Student:
- Competitive wages and Career development opportunities
- Volunteer opportunities through Blue Wave
- Enhanced mental health benefits through TELUS Health
- Access to our Employee Assistance Program which is designed to improve your mental and physical health and productivity at work, school, and home
Job Overview
Process all administration work in the Credit Administration Department related to the FirstOntario Credit Union's suite of credit products with a high level of efficiency to provide superior service to the retail network. The Credit Administration Clerk will be required to work with all external suppliers.
Role
- Work with the credit administration team to ensure maximum efficiency in support of service delivery to the branches
- Process credit related work for retail lending products with accuracy and efficiency
- Adhere to FirstOntario audit and control policies, procedures in accordance with our Service Level Agreements
- Provide credit administration support to all areas within the organization
- Process, monitor and follow upon all work accurately, promptly and fully from beginning to end
- Program/input all required data and documentation as required into reports, internal and external systems,
- Compile required documentation and correspondence to fulfill the credit needs of the organization
- Work collaboratively with colleagues and other departments
- Communicate in a fashion that is respectful and well understood
- Build and utilize working relationships with internal business partners across the organization and external contacts
- Maintain and encourage open and honest business relationships within the team and throughout the credit union
- Consider healthsafety as a primary concern to ensure the overall wellbeing of self and others
- Perform other duties as assigned
Required Skills
- Grade 12 or equivalent
- 4 years office credit union/banking experience
- Must complete job-related courses in CU training
- Must be capable of working as a team player, willing to assist other staff as required
- Competent knowledge of Microsoft Office Suite
- Strong organizational, analytical and problem-solving skills with a keen attention to detail in working with operations issues
- Be quick to respond to requests for support and service
- Be flexible and adaptable to changing priorities
- Inherently demonstrate a high level of integrity and be trustworthy
- Strong interpersonal and communication skills
- Ability to take action in difficult and challenging situations and deal with uncertainty
- Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and FirstOntario policies and procedures
- Be open to flexible work hours as required
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.
Not the right fit? Search for COPE jobs in Hamilton, ON
About FirstOntario Credit Union
When you do your everyday transactions, borrowing and investing with FirstOntario, you’re not just a member, you’re an owner. By joining FirstOntario, you become part of a special kind of organization – one that shares its profits and decision-making with the people who use its services.
With FirstOntario, you have a relationship with decision-makers from your own community, and you have a say in how we’re governed.
Today, FirstOntario Credit Union serves more than 115,000 Members with a full suite of banking products and has 29 locations serving 14 communities within the Hamilton, Halton, Niagara, Haldimand/Norfolk and Oxford regions.
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COPE- Credit Administration Clerk (External)
Top Benefits
About the role
Are you a student or recent graduate looking for an exciting opportunity to grow your skills in the financial industries sector? FirstOntario Credit Union is excited to welcome students to work at our organization from April to September, 2026.
The Advantages to being a FirstOntario Summer Student:
- Competitive wages and Career development opportunities
- Volunteer opportunities through Blue Wave
- Enhanced mental health benefits through TELUS Health
- Access to our Employee Assistance Program which is designed to improve your mental and physical health and productivity at work, school, and home
Job Overview
Process all administration work in the Credit Administration Department related to the FirstOntario Credit Union's suite of credit products with a high level of efficiency to provide superior service to the retail network. The Credit Administration Clerk will be required to work with all external suppliers.
Role
- Work with the credit administration team to ensure maximum efficiency in support of service delivery to the branches
- Process credit related work for retail lending products with accuracy and efficiency
- Adhere to FirstOntario audit and control policies, procedures in accordance with our Service Level Agreements
- Provide credit administration support to all areas within the organization
- Process, monitor and follow upon all work accurately, promptly and fully from beginning to end
- Program/input all required data and documentation as required into reports, internal and external systems,
- Compile required documentation and correspondence to fulfill the credit needs of the organization
- Work collaboratively with colleagues and other departments
- Communicate in a fashion that is respectful and well understood
- Build and utilize working relationships with internal business partners across the organization and external contacts
- Maintain and encourage open and honest business relationships within the team and throughout the credit union
- Consider healthsafety as a primary concern to ensure the overall wellbeing of self and others
- Perform other duties as assigned
Required Skills
- Grade 12 or equivalent
- 4 years office credit union/banking experience
- Must complete job-related courses in CU training
- Must be capable of working as a team player, willing to assist other staff as required
- Competent knowledge of Microsoft Office Suite
- Strong organizational, analytical and problem-solving skills with a keen attention to detail in working with operations issues
- Be quick to respond to requests for support and service
- Be flexible and adaptable to changing priorities
- Inherently demonstrate a high level of integrity and be trustworthy
- Strong interpersonal and communication skills
- Ability to take action in difficult and challenging situations and deal with uncertainty
- Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and FirstOntario policies and procedures
- Be open to flexible work hours as required
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.
Not the right fit? Search for COPE jobs in Hamilton, ON
About FirstOntario Credit Union
When you do your everyday transactions, borrowing and investing with FirstOntario, you’re not just a member, you’re an owner. By joining FirstOntario, you become part of a special kind of organization – one that shares its profits and decision-making with the people who use its services.
With FirstOntario, you have a relationship with decision-makers from your own community, and you have a say in how we’re governed.
Today, FirstOntario Credit Union serves more than 115,000 Members with a full suite of banking products and has 29 locations serving 14 communities within the Hamilton, Halton, Niagara, Haldimand/Norfolk and Oxford regions.