Career Information Officer - EMP001003

Employment Type**:** Permanent Full-time

Location(s)****: SK-Stoon-Saskatoon

Ministry**:** 089 Immigration and Career Training

Salary Range**:** $26.002-$32.589 Hourly

Grade**:** SGEU.06.

The Ministry of Immigration and Career Training is an exciting workplace that recognizes and empowers its people, promotes learning and development and continuous improvement, and prioritizes service excellence for our clients. We offer dynamic and challenging work for talented individuals in an environment that supports innovation, creativity, and diversity.

The mission of the Ministry is to train, recruit and retain a skilled workforce that supports investment and economic growth in Saskatchewan. It takes great people working together as a team to make this happen. Our core values include providing exceptional customer service, treating others with respect, acting with integrity, upholding our commitment to excellence and innovation, and acting as one team. We demonstrate these values in our daily behaviours.

The Opportunity

The Career Services Branch is seeking a client-focused individual to provide support for the delivery of programs and services throughout the province with the position located in the Saskjobs Career Services Centre in Saskatoon. Career Information Officers are skilled individuals with a strong background in career and employment services and adult training methods to help provide access to education, employment and training opportunities to a wide variety of individuals in order to increase their self-sufficiency.

Reporting to the Career Development Services Manager, your responsibilities will include providing the following services by telephone, email, virtually and in person:

• Managing calls and emails through the provincial call center phone line;
• Interviewing clients on the phone and in-person to determine their needs and refer them to appropriate resources;
• Providing information on training and income support programs, and assisting clients with multimedia self-help tools;
• Planning, developing, facilitating and delivering workshops, and presentations and providing information to help clients develop their job search skills, prepare resumes and interview techniques;
• Having expertise in data entry to verify and enter client registrations; and
• A proactive attitude towards technology.

Our candidate of choice will:

• Plan, prioritize and balance diverse and conflicting workload pressures taking into consideration task complexity, frequent interruptions and deadlines;
• Have the ability to use problem-solving and decision-making skills to ensure the appropriate course of action;
• Be positive, client-focused and flexible to work in a diverse cultural environment;
• Accurately enter, format and access data using computer software programs;
• Have the ability to be discreet, reliable and able to exercise sound judgment as you interact with a diverse community;
• Be an enthusiastic team player who tactfully and respectfully supports colleagues to promote a positive work environment;
• Have a working knowledge of local and provincial labour market trends and be able to identify and assess relevant data, trends, and opportunities and consider a variety of options to determine and implement an appropriate course of action; and
• Be proficient and knowledgeable of applicable computer hardware and software process applications; including but not limited to Microsoft Office, Word, Excel, PowerPoint, CRM, Outlook and Microsoft Teams, database and operating systems, presentation software, and online searches.

Typically, you would have obtained the knowledge and experience required to achieve the above through post-secondary training in the social sciences and/or have experience providing services that assist clients as they access training and employment programs, career resources and job search information and resources. Extensive knowledge of computer hardware and software processing applications and operation systems is a requirement for this position.

Candidates must clearly demonstrate in their cover letter and resume where and how they have acquired the knowledge and abilities. This information will be used for screening purposes.

What We Offer

As part of the Saskatchewan Public Service, the Ministry of Immigration and Career Training will provide you with:

• Dynamic, challenging work for talented individuals;
• A competitive salary with a comprehensive benefits package including pension;
• Vacation, earned days off (EDO), and other types of leave;
• Inclusive work environments;
• Professional development opportunities; and
• Support for work-life balance.

Additional Requirements

The Ministry of Immigration and Career Training (ICT) has a strong commitment to maintaining the integrity of its programs and services. Employees of the Ministry are not eligible to apply to the Saskatchewan Immigrant Nominee Program (SINP), either as a principal applicant or an accompanying family or act as a supporting family member on an application. ICT employees and their immediate family members cannot have ownership or interests in a business or undertaking that recruits workers through the SINP.

Preference will be given to qualified equity group members who self-declare in this online application, as identified in "diversity groups" below

Diversity Groups**:** Aboriginal persons, Persons with disabilities

Hours of Work**:** A - SGEU Office 36 - one day off every two weeks

Number of Openings**:** 1

Closing Date: Oct 18, 2025, 12:59:00 AM