Our Salesforce Business Analysts wear many hats on their projects and are responsible for everything from requirements gathering, Salesforce configuration, testing, training and post deployment support. As a Salesforce Business Analyst, you will work alongside Solution Architects and Technical Architects to design, develop, and deploy large-scale enterprise solutions all while learning and growing your skill set.

Your future duties and responsibilities

• Work with clients and end users to gather, understand, and define business requirements
• Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
• Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories
• Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
• Collaborate with developers to test and verify that solutions will meet the business requirements
• Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training

Required qualifications to be successful in this role

• Experience using Salesforce Products to develop client or business solutions

• Hands on experience configuring Salesforce, including workflows, validation rules, and security controls

• Proven ability leveraging analytical and problem-solving skills in a fast paced environment

• Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies

• Strong presentation, communication (written and verbal) skills, and interpersonal skills

• Ability to juggle and prioritize multiple tasks within a collaborative team environment

• Demonstrates flexibility and willingness to do what it takes to get the job done

• Drive and desire to learn and grow both technical and functional skill sets

• Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio

• Must have a Bachelor's Degree completed

Preferred Experience and Skills

• Experience leveraging and configuring to develop a solution

• Experience soliciting, gathering, and analyzing user input and requirements

• Experience documenting user stories and creating to-be process flow diagrams

• Experience collaborating with business stakeholders

• Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)

• Salesforce Admin Certification and one Consulting Cloud Certification (Sales,Service or Community) **

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes various factors including but not limited to skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $80,000 - $130,000. This role is a future vacancy.

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Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.