At the City of St. Catharines, you’ll find more than just a job — you’ll find a place that fits.

Here, your work means something — where you can see the impact, feel the pride, and know you’re a part of something bigger. You’ll be trusted to do your job, backed by people who care, and part of a team that shows up for each other. There’s flexibility when it counts, and a real understanding that life doesn’t stop when the workday starts. With pay you can count on, great benefits, and a pension that helps you plan ahead — you’ve got more than a job. You’ve got the space to grow, the balance you need, and a place that gets it.

It feels different — because it is.

It’s a place that works for you.

About the Role:

To collect, record and balance daily revenue at your pool. To ensure the safety and cleanliness of the washrooms, change rooms, cash booth, front foyer, front of pool facility (sidewalk, etc.). To oversee all general programs and ensure the safety and cleanliness of the Pool. Ensure all Supervision and Admission Requirements are enforced.

What You'll be Doing:

• Set up and work in front foyer or cash booth.
• Assist with set up and take down of pool deck.
• Maintain headcount for patrons in poo areal, monitor volume, entry and access to pool
• Responsible for prompt and courteous customer service
• Daily cash handling, managing float, and cash closing procedures
• Assist with set-up/take-down of display tables when required.
• Prepare special event posters/banners when required.
• Adhere to emergency response procedures, and assist if needed.
• Contribute to a positive, motivated, energetic and enthusiastic work environment.
• Promote and enable safe and enjoyable experiences for participants and guests of the facility through effective customer service.
• E ducate the public with respect to water safety and City policies and procedures.
• Represent the City of St. Catharines with a high level of professionalism.
• Understand and follow all applicable facility, aquatic, municipal policy and procedures, including Health and Safety, to ensure the aquatic facility remains safe, clean and healthy.
• Carry out any other duties as requested.

What's Required:

• Standard First Aid and CPR C (valid for three (3) years from the date of issue)
• HIGH FIVE® The Principles of Healthy Childhood Development
• Vulnerable Sector Police Clearance valid for two (2) years from the date of issue
• A professional and enthusiastic employee who embraces a service-minded approach.
• Must be willing to work a variety of shifts including days, evenings, weekends and holidays.

Preferred Qualifications:

• National Lifeguard (valid for two (2) years from the date of issue)
• Lifesaving Society Swim Instructor (valid for two (2) years from the date of issue)

Job Details:

Job ID: 2026-22

Pay Rate: 21.40

Hours: Varied per week

Schedule: Variable

Location: St. Catharines, ON

Work Mode: In Person

Employee Group: Non-Union

Position Type: Temporary, Part-time

Duration: June 1 - September 2 2026

Vacancy Status: This posting is for an existing vacancy

Application Deadline: Until Filled

Jobs with an application deadline will close at 11:59 PM on that date. Jobs listed as ‘open until filled’ may close at any time.

Other Requirements:

Other Position Requirements include: Vulnerable Sector Check

Candidates selected for the position will be required to complete the Ministry of Labour’s Worker Health and Safety Awareness training and provide proof of the educational credentials listed on their resume and job application.

What's In It for You:

Curious what it’s like to work for the City of St. Catharines? Watch the video and Hear from Our Team.

Here’s what you can expect when you join us:

• Great People: Be part of a team that supports you, celebrates your wins, and helps you succeed.

• Make Your Mark: Bring your ideas, drive meaningful change, and leave a lasting impact on our community.

• Learn & Grow: Access training and development funds to take your skills to the next level.

• Competitive Pay: Competitive pay from a certified Ontario Living Wage Employer.

• Secure Future: Join the OMERS pension plan with employer-matched contributions.

• Balance & Benefits : Flexible hybrid work options plus health, dental, and vision benefits for eligible positions.

Additional Information:

Equal Opportunity Employer

The City of St. Catharines is committed to fostering an inclusive, accessible, and respectful work environment. We celebrate the uniqueness of every individual. Our community is enriched by people from diverse backgrounds and lived experiences—a value reflected in our 2023–2027 Strategic Plan.

Don’t Meet Every Requirement?

We encourage individuals from all backgrounds, experiences, and education levels to apply. While specific qualifications may be required for certain roles, we assess each applicant’s overall suitability. Please note that unionized roles are subject to collective agreement requirements.

Accommodation

We are an equal opportunity employer and provide accommodations throughout the recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage, please contact Human Resources at hrreps@stcatharines.ca.

Application Process

To ensure transparency and fairness, all applications must be submitted online through our application portal. Please keep your contact information up to date and regularly check your spam and junk email folders, as important communications may be directed there.

Interviews and Assessments

Depending on the role, interviews may be conducted via video conferencing or in person. Various tests and/or assessments may be administered as part of the selection process.

Use of AI

The City of St. Catharines does not use artificial intelligence (AI) technology in any part of the recruitment process.