People & Culture Advisor - Maternity Leave Coverage to November 2026
Top Benefits
About the role
Company Description
- Sustainability and community commitment - recognized with 5 Green Leaves Certification rating from Green Key Global since 2011
- Empowering Women in Leadership - More than 50% of leadership team including Executive Level, are women
- Celebrating Diversity - our team represents over 60+ countries, fostering an inclusive and global community
- Strong Culture of Belonging for the 2SLGBTQIA+ community providing year-round support, including gender inclusive change rooms
- Generous perks - Enjoy discounted rates at over 5,500 Accor hotels worldwide through our Colleague Travel Discount Program* food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program
- Comprehensive Benefits - through our Benefit Plan* including medical, dental and vision coverage, Pension Plan, and more!
- Dining Discounts - Get 50% off at our dining establishments in Vancouver, Victoria and Whistler through our Food & Beverage Discount Program
- Exclusive Experiences - One free stay through our Be Our Guest Program
- Commensurate with experience, starting at $65,000.00
- full-time and part-time status colleagues
Job Description
Learning & Development
- Design and deliver engaging training programs, workshops, both in-person and online on topics such as customer service excellence, leadership development, technical skills, and compliance training.
- Develop and implement comprehensive Learning and Development strategies, programs, and initiatives aligned with the hotel's business objectives and employee development needs.
- Facilitate new hire on-boarding, orientation and corporate training programs
- Develop training content and materials, including presentations and job aids.
- Facilitate a world class onboarding experience for new employees, including iterating the program and experience to smooth integration into the company culture
- Champion a positive learning culture that aligns with company values and service standards
- Create, communicate and maintain a monthly training calendar
- Assist in the planning and scheduling of regional training programs, workshops, and focus groups.
- Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, while making continuous improvements to training offerings to enhance learning outcomes.
- Generate training activities and attendance reports.
- Manage the implementation, upkeep, and execution of training checklists and follow up ensuring consistent high standards across all departments
- Provide ongoing support, mentorship and upskilling of department trainers.
- Track and follow up with departments to ensure 100% completion of training checklists and plans
- Be active in monitoring the operations, guest and external audit feedback, and ensure operational presence to observe, identify training needs, validate training and program implementation effectiveness.
- Personally welcome all new hires, be a trusted resource and ensure all new hire departmental orientations are effectively completed.
- Perform other duties as assigned
Recruitment
- Promote the company as an employer of choice, enhancing our reputation in the marketplace in all interactions
- Provide professional, friendly, and engaging support to candidates and colleagues throughout the hiring process
- Organize and prepare all new starter packs for new colleagues
- Maintain candidate databases and recruitment tracking systems
- Maintain compliance with Fairmont policies, procedures and employment legislation
- Manage and support candidates throughout the recruitment journey, delivering an exceptional experience from first contact through onboarding
- Support and maintain compliance for Temporary Foreign Worker Programs, work permits, and immigration documentation
- Assist with Talent Acquisition attraction activities and strategies, including liaising with hospitality partners and schools, attend recruitment events and providing support with the employment contract process
- Maintain accurate records and follow departmental policies, procedures, and safety standards
- Perform other duties as assigned
Qualifications
Your experience and skills include:
- Bachelor’s degree in Human Resources, Hospitality Management, Business Administration, or related field (or equivalent experience) preferred
- Driven and energetic self-starter who thrives on a challenge
- Proven communication and facilitation skills
- Previous People & Culture experience in recruitment is a strong asset
- Previous operational hospitality & previous leadership experience is a strong asset
- Computer literacy and excellent skills with all Microsoft Window applications required
- Exceptional problem-solving abilities,
- Exceptionally organized, disciplined, proactive and innovative
- Proven experience with creating and executing training and full-cycle recruitment processes
- Strong interpersonal and communication skills, both verbal and written, with the ability to build strong relationships with peers and stakeholders
Additional Information
Canadian work authorization.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
About Accor
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
People & Culture Advisor - Maternity Leave Coverage to November 2026
Top Benefits
About the role
Company Description
- Sustainability and community commitment - recognized with 5 Green Leaves Certification rating from Green Key Global since 2011
- Empowering Women in Leadership - More than 50% of leadership team including Executive Level, are women
- Celebrating Diversity - our team represents over 60+ countries, fostering an inclusive and global community
- Strong Culture of Belonging for the 2SLGBTQIA+ community providing year-round support, including gender inclusive change rooms
- Generous perks - Enjoy discounted rates at over 5,500 Accor hotels worldwide through our Colleague Travel Discount Program* food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program
- Comprehensive Benefits - through our Benefit Plan* including medical, dental and vision coverage, Pension Plan, and more!
- Dining Discounts - Get 50% off at our dining establishments in Vancouver, Victoria and Whistler through our Food & Beverage Discount Program
- Exclusive Experiences - One free stay through our Be Our Guest Program
- Commensurate with experience, starting at $65,000.00
- full-time and part-time status colleagues
Job Description
Learning & Development
- Design and deliver engaging training programs, workshops, both in-person and online on topics such as customer service excellence, leadership development, technical skills, and compliance training.
- Develop and implement comprehensive Learning and Development strategies, programs, and initiatives aligned with the hotel's business objectives and employee development needs.
- Facilitate new hire on-boarding, orientation and corporate training programs
- Develop training content and materials, including presentations and job aids.
- Facilitate a world class onboarding experience for new employees, including iterating the program and experience to smooth integration into the company culture
- Champion a positive learning culture that aligns with company values and service standards
- Create, communicate and maintain a monthly training calendar
- Assist in the planning and scheduling of regional training programs, workshops, and focus groups.
- Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, while making continuous improvements to training offerings to enhance learning outcomes.
- Generate training activities and attendance reports.
- Manage the implementation, upkeep, and execution of training checklists and follow up ensuring consistent high standards across all departments
- Provide ongoing support, mentorship and upskilling of department trainers.
- Track and follow up with departments to ensure 100% completion of training checklists and plans
- Be active in monitoring the operations, guest and external audit feedback, and ensure operational presence to observe, identify training needs, validate training and program implementation effectiveness.
- Personally welcome all new hires, be a trusted resource and ensure all new hire departmental orientations are effectively completed.
- Perform other duties as assigned
Recruitment
- Promote the company as an employer of choice, enhancing our reputation in the marketplace in all interactions
- Provide professional, friendly, and engaging support to candidates and colleagues throughout the hiring process
- Organize and prepare all new starter packs for new colleagues
- Maintain candidate databases and recruitment tracking systems
- Maintain compliance with Fairmont policies, procedures and employment legislation
- Manage and support candidates throughout the recruitment journey, delivering an exceptional experience from first contact through onboarding
- Support and maintain compliance for Temporary Foreign Worker Programs, work permits, and immigration documentation
- Assist with Talent Acquisition attraction activities and strategies, including liaising with hospitality partners and schools, attend recruitment events and providing support with the employment contract process
- Maintain accurate records and follow departmental policies, procedures, and safety standards
- Perform other duties as assigned
Qualifications
Your experience and skills include:
- Bachelor’s degree in Human Resources, Hospitality Management, Business Administration, or related field (or equivalent experience) preferred
- Driven and energetic self-starter who thrives on a challenge
- Proven communication and facilitation skills
- Previous People & Culture experience in recruitment is a strong asset
- Previous operational hospitality & previous leadership experience is a strong asset
- Computer literacy and excellent skills with all Microsoft Window applications required
- Exceptional problem-solving abilities,
- Exceptionally organized, disciplined, proactive and innovative
- Proven experience with creating and executing training and full-cycle recruitment processes
- Strong interpersonal and communication skills, both verbal and written, with the ability to build strong relationships with peers and stakeholders
Additional Information
Canadian work authorization.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
About Accor
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.