Network Support Specialist (Level 2) – NATO Secret Cleared
About the role
Title
Network Support Specialist (Level 2) – NATO Secret Cleared
Location
Ottawa, ON
Start Date
05-04-2026
Language
English
Salary
$75.00 – $90.00 per hour
Security Clearance
NATO Secret Clearance
Duration
12 Months
Date Posted
03-11-2026
Job ID
14137
Recruiter Email
Job Title: Network Support Specialist (Level 2) – NATO Secret Cleared
Contract Length: 12 Months
Location: Ottawa, ON
Federal Government Clearance Level Required: NATO Secret Clearance
Vacancy Type:
- New Position
________________________________________
About Us:
Maplesoft Group is currently seeking an on-site Network Support Specialist (Level 2) with valid NATO Secret Clearance for our client.
________________________________________
Position Summary:
The Network Support Specialist provides operational support for enterprise WAN/LAN infrastructure within the client environment.
The role focuses on network troubleshooting, operational maintenance, and implementation of approved configuration changes across secure network environments.
________________________________________
Key Responsibilities:
-
Provide day-to-day operational support for enterprise WAN/LAN infrastructure
-
Troubleshoot routers, switches, and firewalls across distributed networks
-
Investigate and resolve network connectivity issues
-
Analyze routing problems involving OSPF and BGP protocols
-
Support VLAN segmentation, ACL configuration, and IP subnetting
-
Perform incident triage and ticket management for network events
-
Implement approved network configuration changes through formal change management
-
Support network upgrades, migrations, and infrastructure installations
-
Assist with hardware installation, racking, labeling, and configuration of network devices
-
Troubleshoot hardware failures and network device performance issues
-
Document troubleshooting procedures, network configurations, and operational changes
Technologies / Skills:
- Cisco routers and switches
- Enterprise firewall platforms
- OSPF and BGP routing protocols
- VLAN and trunking technologies
- Access Control Lists (ACLs)
- Spanning Tree Protocol (STP)
- GRE / tunneling technologies
- IP addressing and subnetting
________________________________________
Required Qualifications
- Valid NATO Secret Clearance
- Minimum 5 years enterprise network experience
- Experience configuring and troubleshooting routers, switches, and firewalls
- Experience supporting large distributed network environments
________________________________________
Preferred Certifications:
- CCIE (Cisco Certified Internetwork Expert)
- CCNP (Cisco Certified Network Professional)
- CCNA (Cisco Certified Network Associate)
- OSPF
- BGP
- VLAN
- ACL
- routing & switching
________________________________________
Compensation
Salary Range: $75.00 – $90.00 per hour
________________________________________
Our recruitment process is led by human recruiters who review all applications and make the final hiring decisions. We use AI-assisted tools to help screen and organize applications. These tools do not replace human judgment, and all hiring decisions are made by people.
Please note that data collected by the Company may be stored or processed on servers located outside of Canada.
________________________________________
Application Submission Details
Submission Deadline:
April 6, 2026
How to Apply:
Submit your resume (and cover letter) to:
Or
________________________________________
Maplesoft is an equal opportunity employer and welcomes applications from all qualified candidates. Accommodations are available upon request throughout the recruitment process.
About Maplesoft Group
Since 1996 Maplesoft Group has been helping clients successfully execute their business strategies, create value and achieve measurable results through the innovative and collaborative delivery of professional consulting services. Our talented professionals bring industry specific expertise to help clients define strategies that combine human capital and enterprise systems, thus enabling sustainability and recognized growth potential in the marketplace. Maplesoft can help you optimize and transform your IT and business environments with our array of global resources. For more information, visit www.maplesoftgroup.com.
Depuis 1996 au Groupe Maplesoft, nous aidons nos clients à mettre en œuvre avec succès leurs stratégies d'affaires, à créer de la valeur et à atteindre des résultats tangibles en fournissant de façon novatrice et collaborative des services de consultation. Spécialisés dans différents secteurs d'activité, nos professionnels de talent aident les clients à définir des stratégies alliant le capital humain et les systèmes d'entreprise, permettant ainsi de soutenir et de stimuler le potentiel de croissance sur le marché. Maplesoft a une gamme complète de ressources pour vous aider à transformer et à optimiser votre cadre de TI et l'environnement de votre entreprise. Pour plus d'informations. svp visiter le site www.groupemaplesoft.com
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Network Support Specialist (Level 2) – NATO Secret Cleared
About the role
Title
Network Support Specialist (Level 2) – NATO Secret Cleared
Location
Ottawa, ON
Start Date
05-04-2026
Language
English
Salary
$75.00 – $90.00 per hour
Security Clearance
NATO Secret Clearance
Duration
12 Months
Date Posted
03-11-2026
Job ID
14137
Recruiter Email
Job Title: Network Support Specialist (Level 2) – NATO Secret Cleared
Contract Length: 12 Months
Location: Ottawa, ON
Federal Government Clearance Level Required: NATO Secret Clearance
Vacancy Type:
- New Position
________________________________________
About Us:
Maplesoft Group is currently seeking an on-site Network Support Specialist (Level 2) with valid NATO Secret Clearance for our client.
________________________________________
Position Summary:
The Network Support Specialist provides operational support for enterprise WAN/LAN infrastructure within the client environment.
The role focuses on network troubleshooting, operational maintenance, and implementation of approved configuration changes across secure network environments.
________________________________________
Key Responsibilities:
-
Provide day-to-day operational support for enterprise WAN/LAN infrastructure
-
Troubleshoot routers, switches, and firewalls across distributed networks
-
Investigate and resolve network connectivity issues
-
Analyze routing problems involving OSPF and BGP protocols
-
Support VLAN segmentation, ACL configuration, and IP subnetting
-
Perform incident triage and ticket management for network events
-
Implement approved network configuration changes through formal change management
-
Support network upgrades, migrations, and infrastructure installations
-
Assist with hardware installation, racking, labeling, and configuration of network devices
-
Troubleshoot hardware failures and network device performance issues
-
Document troubleshooting procedures, network configurations, and operational changes
Technologies / Skills:
- Cisco routers and switches
- Enterprise firewall platforms
- OSPF and BGP routing protocols
- VLAN and trunking technologies
- Access Control Lists (ACLs)
- Spanning Tree Protocol (STP)
- GRE / tunneling technologies
- IP addressing and subnetting
________________________________________
Required Qualifications
- Valid NATO Secret Clearance
- Minimum 5 years enterprise network experience
- Experience configuring and troubleshooting routers, switches, and firewalls
- Experience supporting large distributed network environments
________________________________________
Preferred Certifications:
- CCIE (Cisco Certified Internetwork Expert)
- CCNP (Cisco Certified Network Professional)
- CCNA (Cisco Certified Network Associate)
- OSPF
- BGP
- VLAN
- ACL
- routing & switching
________________________________________
Compensation
Salary Range: $75.00 – $90.00 per hour
________________________________________
Our recruitment process is led by human recruiters who review all applications and make the final hiring decisions. We use AI-assisted tools to help screen and organize applications. These tools do not replace human judgment, and all hiring decisions are made by people.
Please note that data collected by the Company may be stored or processed on servers located outside of Canada.
________________________________________
Application Submission Details
Submission Deadline:
April 6, 2026
How to Apply:
Submit your resume (and cover letter) to:
Or
________________________________________
Maplesoft is an equal opportunity employer and welcomes applications from all qualified candidates. Accommodations are available upon request throughout the recruitment process.
About Maplesoft Group
Since 1996 Maplesoft Group has been helping clients successfully execute their business strategies, create value and achieve measurable results through the innovative and collaborative delivery of professional consulting services. Our talented professionals bring industry specific expertise to help clients define strategies that combine human capital and enterprise systems, thus enabling sustainability and recognized growth potential in the marketplace. Maplesoft can help you optimize and transform your IT and business environments with our array of global resources. For more information, visit www.maplesoftgroup.com.
Depuis 1996 au Groupe Maplesoft, nous aidons nos clients à mettre en œuvre avec succès leurs stratégies d'affaires, à créer de la valeur et à atteindre des résultats tangibles en fournissant de façon novatrice et collaborative des services de consultation. Spécialisés dans différents secteurs d'activité, nos professionnels de talent aident les clients à définir des stratégies alliant le capital humain et les systèmes d'entreprise, permettant ainsi de soutenir et de stimuler le potentiel de croissance sur le marché. Maplesoft a une gamme complète de ressources pour vous aider à transformer et à optimiser votre cadre de TI et l'environnement de votre entreprise. Pour plus d'informations. svp visiter le site www.groupemaplesoft.com