Job Description – Housekeeping Supervisor

Company Name: Cabot Cape Breton

Business address: 18 Cabot Lane Inverness, Nova Scotia B0E 1N0, Canada

Title of the position: Housekeeping Supervisor

NOC: 62024

Number of vacancies: 2

Terms of employment Full-time, Non-seasonal

Expected hours of work per week: Minimum 30 hours per week

Language of work: English

Wage rate: C$ 21.50 per hour

Benefits:

Paid vacation of 10 calendar days each year or 4% of salary

Access to learning & training opportunities to build your career.

$10 green fees

Complimentary Family Golf Round

Friends and Family Rates for Golf and Lodging

Discounts in our Retail Shops & Restaurants

Access to our Employee Assistance Program

Subsidized Team Housing, based on availability.

Healthcare benefits for permanent and returning seasonal team members.

Location of work: 18 Cabot Lane Inverness, Nova Scotia B0E 1N0, Canada

Job Duties

• Oversee daily housekeeping activities across guest rooms, lodges, villas, and common areas to ensure timely completion of cleaning tasks.

• Conduct routine walkthroughs and quality checks to confirm rooms and facilities are prepared in accordance with company standards prior to guest use.

• Step in to assist with cleaning tasks when operational demands require additional support.

• Provide day-to-day supervision to housekeeping attendants and cleaning staff, ensuring work assignments are clearly communicated and completed as expected.

• Allocate daily tasks and adjust assignments based on occupancy levels, guest arrivals and departures, and staffing availability.

• Monitor attendance, productivity, and overall performance of housekeeping staff.

• Provide hands-on training to new and existing employees on proper cleaning techniques, equipment usage, and safe handling of cleaning products.

• Ensure staff follow established safety practices and comply with workplace health and safety requirements, including proper use of protective equipment.

• Promote a safe and respectful work environment and address employee concerns as they arise.

• Liaise with Front Desk, Maintenance, and Management teams to ensure rooms are available on schedule and operational issues are communicated promptly.

• Report maintenance concerns, damaged furnishings, or safety hazards requiring repair or replacement.

• Support management in implementing housekeeping procedures and service improvements.

• Monitor usage of linens, cleaning supplies, and equipment to ensure adequate availability for daily operations.

• Request replenishment of supplies and report shortages or equipment issues in a timely manner.

• Respond professionally to guest requests or feedback related to housekeeping services.

• Ensure any service deficiencies are addressed promptly to maintain guest satisfaction.

• Maintain basic records related to room inspections, staff schedules, and supply usage as required by management.

Skills requirements:

• Minimum high school education

• Minimum one (1) year of supervisory work experience in housekeeping, cleaning services, or a related operational environment is required.

• Willingness to undergo a criminal background check as a condition of employment.

• Ability to perform physically demanding duties, including standing, walking, bending, lifting, and carrying up to 50 pounds.

• Ability to work flexible schedules, including evenings, weekends, and holidays.

• Job Reference ID: Cabot-HS-56