Top Benefits
About the role
Job Description
What is the role?
Senior Site Reliability Engineer
As a Sr. SRE, you will play a critical role in ensuring the availability, reliability, scalability, and performance of key applications, balancing production support responsibilities with continuous improvement initiatives. The ideal candidate will have deep expertise in agile application development, operations, technology lifecycle management, infrastructure and automation to reduce toil, improve observability, resolve complex production incidents, address underlying root causes.
What will you do?
- Perform application production support role including off-hours support.
- Development of SRE solutions (monitoring and alerting, machine learning anomaly detection, self-healing and reliability testing)
- Run the production environment by monitoring availability and taking a holistic view of system health.
- Build software and systems to manage platform infrastructure and applications. Improve reliability, quality, and time-to-market of our suite of software solutions.
- Assist in incident management and problem management for applications in scope.
- Maintain technology currency (manage server patching, certificate renewal, etc.) with keen eye on automating opportunities.
- Ensure availability and uptime of applications in scope, as per service level objectives.
- Ensure compliance of all systems and applications in scope, including maintaining segregation of duties.
- Implement monitoring and alerting, anomaly detection, self-healing and reliability testing for applications in scope.
- Detect, diagnose, and resolve Incidents; Analyze, identify, and address Problems; and Review, raise change tickets as required.
- Implement SLI / SLOs and ensure availability targets for mission-critical applications.
- Ensure compliance with regulatory and security requirements, including segregation of duties for sensitive environments.
- Stay ahead of emerging technologies, leveraging continuous learning opportunities to drive innovation and efficiency.
- Provide hands-on application production support, including off-hours coverage as needed.
What do you need to succeed?
Must-have:
- 3+ years of experience in Application Support, Software Development (SDLC), and Operations.
- Strong proficiency in at least two programming languages (Java, Python, .NET, SQL, Databases)
- Good understanding of resilient IT solutions, driving continuous service improvements, and enhancing production reliability through automation and best practices.
- Advanced experience in a variety of environments (Linux, Windows, Databases, Cloud, distributed and mainframe, business workflows, and Services/APIs)
- Hands-on experience in a variety of DevOps / SRE tools (Ansible, Dynatrace, Moogsoft, PagerDuty, ServiceNow, Elastic, Logstash, Kibana, Logic Monitor, Jenkins, Cucumber, CA Work Automation, Power BI, ETL related tools etc)
- Excellent communication, analytical and problem-solving skills to diagnose, resolve complex production incidents and lead blameless postmortems to identify & address root causes.
- Effective negotiation skills, and stakeholder management, Excellent communication skills, direct style.
Nice-to-have:
- Prior experience working as a SRE in the financial services industry is preferred.
- Knowledge of Digital Identity Access Management, Internet / Mobile Banking Platforms, Microservices, Data Services, Test Automation and Corporate applications (HR, Finance, Risk, Compliance etc.) is preferred.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits.
- Continued opportunities for career advancement.
- World-class sales training, coaching, and development opportunities.
- Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training.
- Opportunity to achieve great success and grow your career with RBC.
#LI-Post
#TECHPJ
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Top Benefits
About the role
Job Description
What is the role?
Senior Site Reliability Engineer
As a Sr. SRE, you will play a critical role in ensuring the availability, reliability, scalability, and performance of key applications, balancing production support responsibilities with continuous improvement initiatives. The ideal candidate will have deep expertise in agile application development, operations, technology lifecycle management, infrastructure and automation to reduce toil, improve observability, resolve complex production incidents, address underlying root causes.
What will you do?
- Perform application production support role including off-hours support.
- Development of SRE solutions (monitoring and alerting, machine learning anomaly detection, self-healing and reliability testing)
- Run the production environment by monitoring availability and taking a holistic view of system health.
- Build software and systems to manage platform infrastructure and applications. Improve reliability, quality, and time-to-market of our suite of software solutions.
- Assist in incident management and problem management for applications in scope.
- Maintain technology currency (manage server patching, certificate renewal, etc.) with keen eye on automating opportunities.
- Ensure availability and uptime of applications in scope, as per service level objectives.
- Ensure compliance of all systems and applications in scope, including maintaining segregation of duties.
- Implement monitoring and alerting, anomaly detection, self-healing and reliability testing for applications in scope.
- Detect, diagnose, and resolve Incidents; Analyze, identify, and address Problems; and Review, raise change tickets as required.
- Implement SLI / SLOs and ensure availability targets for mission-critical applications.
- Ensure compliance with regulatory and security requirements, including segregation of duties for sensitive environments.
- Stay ahead of emerging technologies, leveraging continuous learning opportunities to drive innovation and efficiency.
- Provide hands-on application production support, including off-hours coverage as needed.
What do you need to succeed?
Must-have:
- 3+ years of experience in Application Support, Software Development (SDLC), and Operations.
- Strong proficiency in at least two programming languages (Java, Python, .NET, SQL, Databases)
- Good understanding of resilient IT solutions, driving continuous service improvements, and enhancing production reliability through automation and best practices.
- Advanced experience in a variety of environments (Linux, Windows, Databases, Cloud, distributed and mainframe, business workflows, and Services/APIs)
- Hands-on experience in a variety of DevOps / SRE tools (Ansible, Dynatrace, Moogsoft, PagerDuty, ServiceNow, Elastic, Logstash, Kibana, Logic Monitor, Jenkins, Cucumber, CA Work Automation, Power BI, ETL related tools etc)
- Excellent communication, analytical and problem-solving skills to diagnose, resolve complex production incidents and lead blameless postmortems to identify & address root causes.
- Effective negotiation skills, and stakeholder management, Excellent communication skills, direct style.
Nice-to-have:
- Prior experience working as a SRE in the financial services industry is preferred.
- Knowledge of Digital Identity Access Management, Internet / Mobile Banking Platforms, Microservices, Data Services, Test Automation and Corporate applications (HR, Finance, Risk, Compliance etc.) is preferred.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits.
- Continued opportunities for career advancement.
- World-class sales training, coaching, and development opportunities.
- Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training.
- Opportunity to achieve great success and grow your career with RBC.
#LI-Post
#TECHPJ
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.