About the role
Summary
The Administrative Assistant will provide essential administrative support to the branch, including handling company communications, preparing reports, managing correspondence, and maintaining and organizing files. This role also involves delivering exceptional customer service to both internal and external clients. The successful candidate will be responsible for answering incoming calls, filing documents, processing incoming mail, and managing billing tasks.
This is a 12-month contract term from October 2025 to October 2026, with the possibility of extension or transition to a full-time permanent role.
This regular work schedule is from 8:00am to 4:00pm, Monday through Friday, based at our Vantage Way Facility in Delta, BC.
Specific Duties and Responsibilities
- Answer incoming phone calls and respond to questions and inquiries.
- Prepare consolidated invoice for billing and/or claim submissions.
- Responding to emails from shared inbox
- Enters and validates data in the Operational Management System (OMS) to ensure accuracy and completeness.
- Maintain working files as required for area personnel and all levels of branch management.
- Sort, review and distribute all incoming and outgoing mail, facsimiles, and electronic transmissions.
- Excel data entry.
- Manage and complete billing tasks as needed.
- Understand Company safety policy and maintain safety records for the division as required.
- Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
- Perform other duties and responsibilities as required.
Requirements
- High School Diploma or GED required.
- Minimum 2 years of experience in customer service or administrative role is required.
- Previous experience with invoicing is required.
- Proficiency with Microsoft Office and Google Workspace applications.
- Knowledge of Transportation of Dangerous Goods (TDG) regulations is a strong asset.
- Experience with Environmental Canada portal submissions is considered an asset.
Knowledge, Skills and Abilities
- Demonstrate professionalism by maintaining a high degree of integrity, ethics and confidentiality.
- Strong verbal and written communication skills to interact effectively with internal teams, clients, and stakeholders.
- Ensuring accuracy in tasks like data entry, document preparation, and correspondence.
- Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
- Adaptability and flexibility in a fast-paced, dynamic work environment.
- Excellent customer service skills with the ability to interact effectively with internal and external stakeholders.
About GFL Environmental
Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow clients to focus on their core business. Our excellence starts with our local leadership and local presence. In fact, in North America alone, we have an extensive network of offices to support our local communities and customers. We take pride in our extensive knowledge in a range of specialty sectors such as education, healthcare, retail, commercial real estate, government and corporate campuses, etc. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™.
Allied Universal’s Canadian operations are a hallmark of integrity, discretion, and professionalism. For over 20 years, we have provided unparalleled service, systems, and solutions to serve, secure, and care for the people and businesses throughout Canada. Our relationships with our employees and clients are at the heart of everything we do, each and every day. With a large span of regional offices, our national reach and local presence covers the nation.
Through our one-on-one collaboration, we partner with you to truly understand your security needs and goals. Through our leading services, systems, and solutions—security services, technology services, and complementary services— Allied Universal is There for you. ™ Commercial, Industrial, Retail & Law Enforcement markets have been our primary focus.
Our commitment to finding the highest quality products is never ending, whether for the Industrial Mining, Nuclear, Forestry industry, or the Retail, Commercial industries, our clients gain our knowledge of “What Works” for their respective businesses.
About the role
Summary
The Administrative Assistant will provide essential administrative support to the branch, including handling company communications, preparing reports, managing correspondence, and maintaining and organizing files. This role also involves delivering exceptional customer service to both internal and external clients. The successful candidate will be responsible for answering incoming calls, filing documents, processing incoming mail, and managing billing tasks.
This is a 12-month contract term from October 2025 to October 2026, with the possibility of extension or transition to a full-time permanent role.
This regular work schedule is from 8:00am to 4:00pm, Monday through Friday, based at our Vantage Way Facility in Delta, BC.
Specific Duties and Responsibilities
- Answer incoming phone calls and respond to questions and inquiries.
- Prepare consolidated invoice for billing and/or claim submissions.
- Responding to emails from shared inbox
- Enters and validates data in the Operational Management System (OMS) to ensure accuracy and completeness.
- Maintain working files as required for area personnel and all levels of branch management.
- Sort, review and distribute all incoming and outgoing mail, facsimiles, and electronic transmissions.
- Excel data entry.
- Manage and complete billing tasks as needed.
- Understand Company safety policy and maintain safety records for the division as required.
- Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
- Perform other duties and responsibilities as required.
Requirements
- High School Diploma or GED required.
- Minimum 2 years of experience in customer service or administrative role is required.
- Previous experience with invoicing is required.
- Proficiency with Microsoft Office and Google Workspace applications.
- Knowledge of Transportation of Dangerous Goods (TDG) regulations is a strong asset.
- Experience with Environmental Canada portal submissions is considered an asset.
Knowledge, Skills and Abilities
- Demonstrate professionalism by maintaining a high degree of integrity, ethics and confidentiality.
- Strong verbal and written communication skills to interact effectively with internal teams, clients, and stakeholders.
- Ensuring accuracy in tasks like data entry, document preparation, and correspondence.
- Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
- Adaptability and flexibility in a fast-paced, dynamic work environment.
- Excellent customer service skills with the ability to interact effectively with internal and external stakeholders.
About GFL Environmental
Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow clients to focus on their core business. Our excellence starts with our local leadership and local presence. In fact, in North America alone, we have an extensive network of offices to support our local communities and customers. We take pride in our extensive knowledge in a range of specialty sectors such as education, healthcare, retail, commercial real estate, government and corporate campuses, etc. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™.
Allied Universal’s Canadian operations are a hallmark of integrity, discretion, and professionalism. For over 20 years, we have provided unparalleled service, systems, and solutions to serve, secure, and care for the people and businesses throughout Canada. Our relationships with our employees and clients are at the heart of everything we do, each and every day. With a large span of regional offices, our national reach and local presence covers the nation.
Through our one-on-one collaboration, we partner with you to truly understand your security needs and goals. Through our leading services, systems, and solutions—security services, technology services, and complementary services— Allied Universal is There for you. ™ Commercial, Industrial, Retail & Law Enforcement markets have been our primary focus.
Our commitment to finding the highest quality products is never ending, whether for the Industrial Mining, Nuclear, Forestry industry, or the Retail, Commercial industries, our clients gain our knowledge of “What Works” for their respective businesses.