Who you are

• This role is ideal for someone who is comfortable owning workstreams, but still eager to learn and expand their impact
• 5+ years of experience as an IT generalist across systems administration and IT operations
• Hands-on experience with tools like Okta, Azure AD, or Google Identity (SSO/IAM)
• Experience managing MDM solutions such as Jamf, Kandji, or Intune
• Familiarity with core SaaS tools like Google Workspace, Slack, Atlassian, and Microsoft 365
• Solid understanding of endpoint management and security basics
• Experience supporting employees in a fast-paced or growing environment
• Strong troubleshooting skills across devices and SaaS tools
• Clear communication and ability to support non-technical users
• Some exposure to automation or scripting (or interest in developing this skill)
• Ability to manage priorities and work independently with guidance
• Exposure to SOC 2 or similar compliance frameworks is a nice to have
• Experience in companies scaling from 100 to 200 employees, is a bonus
• Familiarity with HRIS integrations or onboarding workflows is a nice to have

What the job involves

• This is an opportunity to play a key role in building and scaling IT at Blue J as an individual contributor. You’ll work across devices, identity, SaaS tools, and automation to help create a secure, reliable, and efficient internal environment
• You’ll partner closely with leadership and cross-functional teams to support day-to-day IT operations while contributing to longer-term improvements and scaling initiatives
• A rare opportunity to help scale and improve the IT systems that power a high-growth company
• Support and maintain SSO/IAM systems (Okta, Azure AD, or Google Identity), including onboarding/offboarding workflows
• Help implement and manage MDM solutions across macOS, Windows, and Linux
• Administer core SaaS tools (Google Workspace, Slack, Atlassian, Microsoft 365), ensuring appropriate access controls
• Support device lifecycle management: provisioning, deployment, troubleshooting, and offboarding
• Provide day-to-day IT support for employees, while helping document and improve recurring processes
• Contribute to IT documentation, policies, and SOPs in collaboration with Security & Compliance
• Assist in maintaining endpoint security (patching, encryption, antivirus, updates)
• Support audit readiness efforts (e.g., SOC 2) by helping gather and organize IT-related evidence
• Help manage office IT needs, including meeting room technology and basic network troubleshooting
• Participate in evaluating and rolling out new tools to improve efficiency and scalability
• Assist with email configuration and troubleshooting. (SPF/DKIM/DMARC)
• Contribute to automation efforts where possible. (scripting or workflow tools)

The application process

• We anticipate a high volume of applicants for this role and are excited to grow our team. A human will review each application and get back to you as soon as possible. We appreciate your patience and look forward to connecting with you!
• Chat with Lavita, Talent Acquisition Manager
• Meet with Bob!, IT Systems & Operations Manager
• Meet with Avi, COO + Lauren, Director of People & Culture
• Final interview with Ben, CEO

Benefits

• Comprehensive health benefits
• Education budget for continued learning
• Generous paid time off
• Parental leave
• Social events
• Team-centric environment
• Employee stock options
• Healthy work-life balance