General Information

Locations: Vancouver, British Columbia, Canada

Role ID

210600

Worker Type

Regular Employee

Studio/Department

EA Studios - Quality Verification

Work Model

Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Manager, Player Experience (PX) Insights

At Electronic Arts, we inspire the world to play. We create incredible experiences for players everywhere, and their experiences shape everything we do. EA SPORTS™ is one of the most iconic brands in entertainment, with over 30 years of innovation, passion, and connection to millions of fans worldwide. At its heart is the FC franchise — the world’s #1 best-selling video game, engaging more than 200M players across console, PC, and mobile.

Now, we’re redefining football with EA SPORTS™ FC, a next-generation ecosystem of interactive experiences that brings fans closer to The World’s Game. Together, we’re taking the largest football club in the world to new heights, and this is only the beginning. Welcome to the club!

To support this vision, we are looking for a Manager of Player Experience (PX) Insights to lead a global team of research professionals dedicated to delivering impactful player insights for EA SPORTS™ FC. Reporting to the Director of Operations and PX Research, Player and Quality Insights, you will play a critical role in shaping and executing our player research strategy - ensuring players remain at the heart of every decision and guiding the future of EA’s games.

Responsibilities

• Lead a team of researchers, driving excellence and growth while ensuring high-quality outcomes and focused research.
• Align player strategy and research initiatives with business and product strategies to ensure strategic player insights drive tangible outcomes.
• Represent the player perspective to influence creative, monetization, and live service decisions.
• Translate player strategy and research findings into actionable, player-first recommendations that guide design, gameplay, and overall experience.
• Collaborate with game development teams, product managers, and key stakeholders to integrate player insights throughout the development cycle.

Qualifications

• Degree in a relevant field (e.g., Psychology, Market Research, Data Science, HCI) or equivalent industry experience.
• 5+ years of experience in the gaming industry, with a strong track record leading player/user research teams.
• 3+ years of management or leadership experience.
• Proven ability to align research with business strategy, ensuring insights drive tangible franchise outcomes.
• Strong communicator with experience influencing stakeholders across disciplines and global time zones.
• Deep experience conducting and applying game user research across multiple platforms (console, PC, mobile).
• A passion for global football and understanding the sports gaming landscape is a must.

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$119,600 - $167,300 CAD

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.