Salesforce Technical Architect
About the role
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview About the Role - As a Salesforce Technical Architect, you will play a vital role in designing, implementing, and optimizing scalable solutions for our Salesforce Sales and Service Cloud platforms. You will serve as both a thought leader and a hands-on expert, translating complex business requirements into robust technical solutions while shaping the architectural direction for our business systems team. Reporting directly to the Director, you’ll drive technical innovation, collaborate with stakeholders, and empower teams to achieve exceptional results, leaving a meaningful impact across the organization. About the Team - The Salesforce Technical Architect will join the Business Systems Team, a vital group that supports Salesforce Sales and Service operations at the core of our organization. This team is responsible for building and maintaining scalable solutions that power business workflows, integrate seamlessly with other systems, and meet evolving organizational needs. Collaboration, innovation, and accountability are hallmarks of this team, and as our Technical Architect, you’ll have the opportunity to work alongside exceptional talent as we solve the challenges of today and lay the foundation for the future. About The Job
- Architect and deliver efficient, secure, and scalable Salesforce solutions across Sales and Service Cloud.
- Guide development teams, enforce best practices, and share knowledge.Work with stakeholders to bridge technical needs and business goals, ensuring impactful solutions.
- Build seamless integrations with platforms like ERP, marketing tools, and more.
- Ensure system scalability, reliability, and compliance with governance standards.
About You Minimum Qualifications
- 8+ years of Salesforce experience, including 3+ years as a technical architect.
- Expertise in Salesforce Sales Cloud, Service Cloud, Apex, LWCs, and APIs.Possess the following Salesforce Certifications: Application Architect, System Architect, and Sales/Service Cloud Consultant.
- Strong communication, problem-solving, and leadership skills.
Preferred Qualifications Bachelor’s degree in Information Security, Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience. Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
CAN
$145,000—$161,000 CAD
About Instacart
Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,500 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, right at the point of purchase. With Instacart Health, the company is providing tools to increase nutrition security, make healthy choices easier for consumers, and expand the role that food can play in improving health outcomes. For more information, visit www.instacart.com/company.
Salesforce Technical Architect
About the role
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview About the Role - As a Salesforce Technical Architect, you will play a vital role in designing, implementing, and optimizing scalable solutions for our Salesforce Sales and Service Cloud platforms. You will serve as both a thought leader and a hands-on expert, translating complex business requirements into robust technical solutions while shaping the architectural direction for our business systems team. Reporting directly to the Director, you’ll drive technical innovation, collaborate with stakeholders, and empower teams to achieve exceptional results, leaving a meaningful impact across the organization. About the Team - The Salesforce Technical Architect will join the Business Systems Team, a vital group that supports Salesforce Sales and Service operations at the core of our organization. This team is responsible for building and maintaining scalable solutions that power business workflows, integrate seamlessly with other systems, and meet evolving organizational needs. Collaboration, innovation, and accountability are hallmarks of this team, and as our Technical Architect, you’ll have the opportunity to work alongside exceptional talent as we solve the challenges of today and lay the foundation for the future. About The Job
- Architect and deliver efficient, secure, and scalable Salesforce solutions across Sales and Service Cloud.
- Guide development teams, enforce best practices, and share knowledge.Work with stakeholders to bridge technical needs and business goals, ensuring impactful solutions.
- Build seamless integrations with platforms like ERP, marketing tools, and more.
- Ensure system scalability, reliability, and compliance with governance standards.
About You Minimum Qualifications
- 8+ years of Salesforce experience, including 3+ years as a technical architect.
- Expertise in Salesforce Sales Cloud, Service Cloud, Apex, LWCs, and APIs.Possess the following Salesforce Certifications: Application Architect, System Architect, and Sales/Service Cloud Consultant.
- Strong communication, problem-solving, and leadership skills.
Preferred Qualifications Bachelor’s degree in Information Security, Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience. Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
CAN
$145,000—$161,000 CAD
About Instacart
Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,500 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, right at the point of purchase. With Instacart Health, the company is providing tools to increase nutrition security, make healthy choices easier for consumers, and expand the role that food can play in improving health outcomes. For more information, visit www.instacart.com/company.