About the role
Job Description
What is the Opportunity?
RBC Capital Markets is seeking an experienced data and operations leader to join our Reconciliation Data Services team as Associate Director. This role is part of a cohesive group responsible for the governance, enablement, and optimization of RBC's Capital Markets reconciliation ecosystem. You will own the oversight and governance of exception handling tooling, metrics and data insights, partnering across Operations, Technology, and Data teams to ensure exception handling platform and related data processes support efficient, accurate and scalable outcomes across the Capital Markets lifecycle.
What Will You Do?
- Lead governance for exception handling tools, metrics, and data oversight across the Capital Markets reconciliation ecosystem
- Collaborate cross-functionally to align data sourcing, tooling functionality, and operational governance frameworks
- Own the end-to-end metric framework for exception handling health, including data quality, control effectiveness, and operational performance
- Identify and monitor systemic data or process issues impacting reconciliation accuracy or timeliness, drive root cause analysis and sustainable remediation
- Define and maintain business requirements for exception handling engine and exception handling tools, ensuring continuous improvement and scalability
- Provide thought leadership on data optimization, process automation, and operational efficiency opportunities
- Drive strategic initiatives to enhance exception handling platforms and promote operational excellence
What Do You Need to Succeed?
Must-Have
- Strong understanding of the trade lifecycle and Capital Markets products (Equities, Fixed Income, FX, Derivatives, etc.)
- Background in strategic planning and operational transformation projects
- Proven experience in data management, governance, or tooling oversight within financial services
- Strong analytical and problem-solving skills with demonstrated ability to identify, investigate, and resolve systemic issues
- Ability to interpret and translate operational requirements into actionable data and technology enhancements
- Strategic thinking capabilities with experience in leading cross-functional initiatives
Nice-to-Have
- Experience with exception management platforms and operational control environments
- Familiarity with Capital Markets data architecture, lineage, and governance frameworks
- Exposure to process automation, data visualization, or advanced analytics initiatives
- Familiarity with artificial intelligence concepts, tools, or applications, including their use in automation, exception handling, or data optimization within financial services
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Flexible work/life balance options
#LI-KA2
Job Skills
Adaptability, Crisis Management, Decision Making, Delegating Tasks, Group Problem Solving, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Process Improvements, Time Management
Additional Job Details
Address:
90 WESTERN PKY:BEDFORD
City:
Bedford
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
CAPITAL MARKETS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-17
Application Deadline:
2025-10-31
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
About the role
Job Description
What is the Opportunity?
RBC Capital Markets is seeking an experienced data and operations leader to join our Reconciliation Data Services team as Associate Director. This role is part of a cohesive group responsible for the governance, enablement, and optimization of RBC's Capital Markets reconciliation ecosystem. You will own the oversight and governance of exception handling tooling, metrics and data insights, partnering across Operations, Technology, and Data teams to ensure exception handling platform and related data processes support efficient, accurate and scalable outcomes across the Capital Markets lifecycle.
What Will You Do?
- Lead governance for exception handling tools, metrics, and data oversight across the Capital Markets reconciliation ecosystem
- Collaborate cross-functionally to align data sourcing, tooling functionality, and operational governance frameworks
- Own the end-to-end metric framework for exception handling health, including data quality, control effectiveness, and operational performance
- Identify and monitor systemic data or process issues impacting reconciliation accuracy or timeliness, drive root cause analysis and sustainable remediation
- Define and maintain business requirements for exception handling engine and exception handling tools, ensuring continuous improvement and scalability
- Provide thought leadership on data optimization, process automation, and operational efficiency opportunities
- Drive strategic initiatives to enhance exception handling platforms and promote operational excellence
What Do You Need to Succeed?
Must-Have
- Strong understanding of the trade lifecycle and Capital Markets products (Equities, Fixed Income, FX, Derivatives, etc.)
- Background in strategic planning and operational transformation projects
- Proven experience in data management, governance, or tooling oversight within financial services
- Strong analytical and problem-solving skills with demonstrated ability to identify, investigate, and resolve systemic issues
- Ability to interpret and translate operational requirements into actionable data and technology enhancements
- Strategic thinking capabilities with experience in leading cross-functional initiatives
Nice-to-Have
- Experience with exception management platforms and operational control environments
- Familiarity with Capital Markets data architecture, lineage, and governance frameworks
- Exposure to process automation, data visualization, or advanced analytics initiatives
- Familiarity with artificial intelligence concepts, tools, or applications, including their use in automation, exception handling, or data optimization within financial services
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Flexible work/life balance options
#LI-KA2
Job Skills
Adaptability, Crisis Management, Decision Making, Delegating Tasks, Group Problem Solving, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Process Improvements, Time Management
Additional Job Details
Address:
90 WESTERN PKY:BEDFORD
City:
Bedford
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
CAPITAL MARKETS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-17
Application Deadline:
2025-10-31
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.