Process Automation Analyst
Top Benefits
About the role
At Cole International, we’ve been breaking down barriers in global logistics for over 65 years. With a network spanning North America and beyond, we deliver seamless customs brokerage and freight forwarding services. We believe in providing exceptional service that goes above and beyond, always with a focus on trust, expertise, and teamwork .
Why You'll Love This Role
As a Process Automation Analyst, you’ll be at the heart of transforming how we work. Leveraging Optical Character Recognition (OCR) and Intelligent Document Processing software, you’ll streamline customs processes, save time, and make a significant impact on efficiency. You’ll be collaborating across teams, solving challenges with technology, and enhancing our operations to ensure compliance with Canadian Customs regulations.
What We Offer
- Competitive salary and benefits package
- Continuous learning opportunities to stay ahead in automation and OCR technologies
- A supportive and collaborative team environment
- Growth opportunities within Cole International’s expanding global network
- Flexible working conditions
What You'll Do
- Use OCR software to process customs invoices and documentation, ensuring accurate data extraction
- Develop and update data-scraping templates to capture essential information from various document types
- Monitor and enhance OCR performance to improve speed and accuracy
- Troubleshoot technical issues related to data extraction and collaborate with IT as needed
- Identify opportunities to automate manual processes, making workflows more efficient
- Ensure compliance with Canadian Customs clearance and industry standards
- Provide training to team members on new tools and processes as they are introduced
What You'll Bring
- 1-3 years of experience in Canadian Customs clearance, OCR software, or data extraction
- Strong problem-solving and analytical thinking skills
- Familiarity with OCR software and data-scraping tools
- Ability to work collaboratively with cross-functional teams
- Strong communication skills, both verbal and written
- Adaptability and eagerness to learn new technologies and processes
- Proficient in Microsoft Office, mainly Microsoft Excel
Join Our Team
Ready to help us enhance our automation processes and ensure the smooth flow of customs operations? Apply now and be part of a company that values innovation and teamwork. Don’t forget to include the hashtag #ColeCareers in your application submission!
About Cole International
Customers will offer a long list of reasons for choosing (and staying with) Cole International. They like us because of our people, because we're responsive, because we're knowledgeable, because we take the confusion out of the import/export business. Removing transportation barriers and earning each customer's trust one shipment at a time, Cole International has been delivering creative logistics solutions for more than half a century, all the while honing and expanding our capabilities in customs brokerage, freight forwarding and trade consulting. With offices in all major Canadian cities and in strategic locations throughout the United States (including all major Canada/U.S. border crossings), Cole International is known for the passion of our people, the depth of their knowledge and our ability to make swift and effective decisions. Whether you need a single link in the logistics chain or a total logistics solution, you can trust Cole International to navigate the complexities of the international logistics landscape on your behalf, leaving you free to focus on the other demands of your busy days. Logistics. It's what we do.
Process Automation Analyst
Top Benefits
About the role
At Cole International, we’ve been breaking down barriers in global logistics for over 65 years. With a network spanning North America and beyond, we deliver seamless customs brokerage and freight forwarding services. We believe in providing exceptional service that goes above and beyond, always with a focus on trust, expertise, and teamwork .
Why You'll Love This Role
As a Process Automation Analyst, you’ll be at the heart of transforming how we work. Leveraging Optical Character Recognition (OCR) and Intelligent Document Processing software, you’ll streamline customs processes, save time, and make a significant impact on efficiency. You’ll be collaborating across teams, solving challenges with technology, and enhancing our operations to ensure compliance with Canadian Customs regulations.
What We Offer
- Competitive salary and benefits package
- Continuous learning opportunities to stay ahead in automation and OCR technologies
- A supportive and collaborative team environment
- Growth opportunities within Cole International’s expanding global network
- Flexible working conditions
What You'll Do
- Use OCR software to process customs invoices and documentation, ensuring accurate data extraction
- Develop and update data-scraping templates to capture essential information from various document types
- Monitor and enhance OCR performance to improve speed and accuracy
- Troubleshoot technical issues related to data extraction and collaborate with IT as needed
- Identify opportunities to automate manual processes, making workflows more efficient
- Ensure compliance with Canadian Customs clearance and industry standards
- Provide training to team members on new tools and processes as they are introduced
What You'll Bring
- 1-3 years of experience in Canadian Customs clearance, OCR software, or data extraction
- Strong problem-solving and analytical thinking skills
- Familiarity with OCR software and data-scraping tools
- Ability to work collaboratively with cross-functional teams
- Strong communication skills, both verbal and written
- Adaptability and eagerness to learn new technologies and processes
- Proficient in Microsoft Office, mainly Microsoft Excel
Join Our Team
Ready to help us enhance our automation processes and ensure the smooth flow of customs operations? Apply now and be part of a company that values innovation and teamwork. Don’t forget to include the hashtag #ColeCareers in your application submission!
About Cole International
Customers will offer a long list of reasons for choosing (and staying with) Cole International. They like us because of our people, because we're responsive, because we're knowledgeable, because we take the confusion out of the import/export business. Removing transportation barriers and earning each customer's trust one shipment at a time, Cole International has been delivering creative logistics solutions for more than half a century, all the while honing and expanding our capabilities in customs brokerage, freight forwarding and trade consulting. With offices in all major Canadian cities and in strategic locations throughout the United States (including all major Canada/U.S. border crossings), Cole International is known for the passion of our people, the depth of their knowledge and our ability to make swift and effective decisions. Whether you need a single link in the logistics chain or a total logistics solution, you can trust Cole International to navigate the complexities of the international logistics landscape on your behalf, leaving you free to focus on the other demands of your busy days. Logistics. It's what we do.