About the role
Job Description
What is the opportunity?
As a Senior Manager, Enablement and Optimization, Transaction Banking, you will provide strategic and tactical support to help Treasury Solution Specialists in both Corporate Client Group and Mid-Market Commercial to attract (new) and retain business across Canada. You will actively participate in the proposal management process provides direct support to the sales force by developing client communications to support RBC's revenue generation efforts. You will also play a key role in Transaction Banking Enablement activities. You will collaborate closely with business and functional partners across Transaction Banking and Commercial Banking, to identify and prioritize initiatives, manage delivery plans, effectively manage risks and issues, and embed & sustain go-to-market operating model.
What will you do?
- Contributes to individual and unit sales objectives by providing appropriate solutions in proposals and RFP’s with a continued focus on relationship building, revenue generation and client loyalty.
- Provides solutions and business advice in client communications designed to satisfy clients total financial services needs with a consistent focus on building long term RBC client relationships.
- Provides guidance to other team members by championing consistency and accuracy in client communications as it relates to revenue generation, cost effectiveness, operational / administrative effectiveness, compliance, etc.
- Develops and maintains relationships with service partners to optimize service levels and operational opportunities.
- The role requires an individual with exceptional knowledge of RBC, various Transaction Banking Products, and Qvidian
- The individual must have the ability to manage tight timelines and conflicting priorities, develop client sales, and marketing strategies to enable the sales team.
- Collaborate with partners across Transaction Banking (Trade, Treasury, Deposits, Client Experience and Client Implementation & Integration), Commercial Banking, Products, Canadian Banking Operations, T&O Payment & Trade Ops (PTO), and other functional partners (e.g., tech teams, data partners) to make strategic decisions, resolve blockers / key issues, and execute business transformation initiatives.
- Analyze data and develop business cases to inform strategic business decisions
What do you need to succeed?
Must have:
- University/College education or professional designation equivalents or relevant work experience
- Extensive knowledge of the RBC Transaction Banking (Cash Management and Trade) Products, emerging industry trends, and the ability to speak to broader RBC strategies, relevant industry/legislative issues
- Strong analytical skills and proven ability to match client need with product/structure solution
- Strong written and verbal communication skills, including exacting attention to detail related to complex and customized documentation requirements
- Ability to prioritize in managing multiple and sometimes conflicting time demands
Nice to have:
- Fluent in French
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Bid Proposals, Bid Proposals, Bill Payments, Business Proposal Writing, Business Transformation Initiatives, Customer Experience (CX), Customer Experience Management, Customer Retentions, Customer Support Operations, Detail-Oriented, Developing Proposals, Government Proposal Writing, Group Problem Solving, Long Term Planning, Payment Operations, Payment Processing, Payment Services, Payments Management, Payment Systems, Product Services, Project Completions, Project Conceptualization, Project Engagement, Project Implementations, Project Proposals {+ 8 more}
Additional Job Details
Address:
16 YORK ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-09
Application Deadline:
2025-10-25
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
About the role
Job Description
What is the opportunity?
As a Senior Manager, Enablement and Optimization, Transaction Banking, you will provide strategic and tactical support to help Treasury Solution Specialists in both Corporate Client Group and Mid-Market Commercial to attract (new) and retain business across Canada. You will actively participate in the proposal management process provides direct support to the sales force by developing client communications to support RBC's revenue generation efforts. You will also play a key role in Transaction Banking Enablement activities. You will collaborate closely with business and functional partners across Transaction Banking and Commercial Banking, to identify and prioritize initiatives, manage delivery plans, effectively manage risks and issues, and embed & sustain go-to-market operating model.
What will you do?
- Contributes to individual and unit sales objectives by providing appropriate solutions in proposals and RFP’s with a continued focus on relationship building, revenue generation and client loyalty.
- Provides solutions and business advice in client communications designed to satisfy clients total financial services needs with a consistent focus on building long term RBC client relationships.
- Provides guidance to other team members by championing consistency and accuracy in client communications as it relates to revenue generation, cost effectiveness, operational / administrative effectiveness, compliance, etc.
- Develops and maintains relationships with service partners to optimize service levels and operational opportunities.
- The role requires an individual with exceptional knowledge of RBC, various Transaction Banking Products, and Qvidian
- The individual must have the ability to manage tight timelines and conflicting priorities, develop client sales, and marketing strategies to enable the sales team.
- Collaborate with partners across Transaction Banking (Trade, Treasury, Deposits, Client Experience and Client Implementation & Integration), Commercial Banking, Products, Canadian Banking Operations, T&O Payment & Trade Ops (PTO), and other functional partners (e.g., tech teams, data partners) to make strategic decisions, resolve blockers / key issues, and execute business transformation initiatives.
- Analyze data and develop business cases to inform strategic business decisions
What do you need to succeed?
Must have:
- University/College education or professional designation equivalents or relevant work experience
- Extensive knowledge of the RBC Transaction Banking (Cash Management and Trade) Products, emerging industry trends, and the ability to speak to broader RBC strategies, relevant industry/legislative issues
- Strong analytical skills and proven ability to match client need with product/structure solution
- Strong written and verbal communication skills, including exacting attention to detail related to complex and customized documentation requirements
- Ability to prioritize in managing multiple and sometimes conflicting time demands
Nice to have:
- Fluent in French
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Bid Proposals, Bid Proposals, Bill Payments, Business Proposal Writing, Business Transformation Initiatives, Customer Experience (CX), Customer Experience Management, Customer Retentions, Customer Support Operations, Detail-Oriented, Developing Proposals, Government Proposal Writing, Group Problem Solving, Long Term Planning, Payment Operations, Payment Processing, Payment Services, Payments Management, Payment Systems, Product Services, Project Completions, Project Conceptualization, Project Engagement, Project Implementations, Project Proposals {+ 8 more}
Additional Job Details
Address:
16 YORK ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-09
Application Deadline:
2025-10-25
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.