Specialist, Web Marketing & Sales
Top Benefits
About the role
Job Title: Specialist, Web Marketing & Sales
Department: Whistler.com
Position Status: Full Time, Contract
Anticipated Start Date: January 19, 2026
Anticipated End Date: July 2027
About Whistler.com
Working alongside Tourism Whistler, Whistler.com aims to enhance the guest experience by providing a superior one-stop-shop for Whistler, where visitors can complete the entire consumer path-to-purchase journey, from discovering Whistler, to planning their vacation, and finally, to booking their trip.
We love where we live and we bring that energy and passion to everything we do. We're a team of collaborative, mountain-loving individuals and we show up and achieve great things professionally and personally. Creating a positive and fulfilling experience for our team is high on our list of priorities. And we're proud to be a workplace that requires respect for our people, our partners, and our environment. Because the people make the place, and this place is pretty special.
What We Offer
We like to make work meaningful and to live life fully. Join the team at Tourism Whistler and be part of a fun, supportive organization that truly values work-life balance. We're looking for people who want to make the most of the unique Whistler lifestyle and share our values of passion, energy, achievement, and respect.
A few ways that we walk the talk:
Culture & Connection
- Bi-monthly all staff events and departmental team building (the fun kind, we swear)
- Dogs in the office - because work is better with furry friends
- Fun, supportive, and collaborative team environment
Health & Wellness
- Comprehensive health benefits for employees and their dependents, including an Employee Assistance Program and access to wellness tools like Headspace
- A wellness fund to support your health and recreation in Whistler. Think ski/snowboard or bike park pass, yoga or gym memberships, golf lessons, or other wellness offerings that support your well-being
- An annual Health & Wellness calendar with wellness offerings to prioritize mental health and well-being
Flexibility
- Nine-day fortnight schedule offering work-life balance and time to enjoy the beauty of Whistler!
- Whistler based with a hybrid approach that balances in office and remote work (following a training and probationary period)
- Paid vacation time (3 weeks annually as a starting point) to relax, unwind, and adventure
Starting Salary Range: $55,000 - $59,000 annually. This is the starting base range for this role and may vary based on internal equity, and a candidate's job-related knowledge, skills, and experience. Over and above the base salary and the benefits highlighted above, this position is also eligible for an incentive bonus of up to 10% of the annual salary.
Position Summary
The Specialist, Web Marketing & Sales supports the fulfilment of Whistler.com's goals and objectives through the ongoing monitoring, auditing, and updating of the Whistler.com website. Reporting to the Senior Manager, E-Commerce, this role also collaborates with the Tourism Whistler Web and Marketing teams.
The Specialist plays a key role in promoting Whistler.com packages and promotions through clear website communication, sales and marketing analysis, and cross-departmental collaboration. With exceptional communication and interpersonal skills, creativity, and initiative, the Specialist supports with driving incremental sales opportunities for Whistler.com.
Key Responsibilities
- Act as a Tourism Whistler ambassador, living our purpose and vision with passion & energy, achievement and respect
- Develop and maintain relationships with our internal Web and Marketing teams, and external suppliers
- Use analytics and personalization tools to track, monitor, and optimize digital presence and sales programs
- Consolidate metrics, provide ongoing reporting and analytics, and provide insights for website optimization to Sales & Marketing Manager
- Maintain and communicate packages, promotions, and events via web or email on an ongoing basis
- Regularly monitor web pages for effectiveness, make and implement recommendations for improvement
- Liaise with the Whistler.com Call Centre to ensure up-to-date knowledge and training on current campaigns, events, and offers
- Support Senior Manager, E-Commerce with reporting and slideshow for bi-weekly Sales & Marketing meetings
- Management and fulfilment of online white labels and event white labels on third party websites
- Work with Specialist, Email Marketing on tactical email support while providing ongoing feedback on email content and promotional offers
- Work with the Content team to provide tactical offer information and ensure web content is accurate and regularly audited
- Support with reporting and implementation of the Preferred Partner Program
- Management and implementation of monthly offers on the Rewards by Whistler.com program
- Support monthly KPI meetings with reporting on Rewards by Whistler.com and overall web stats
- Create and maintain delegate pages on Whistler.com to assist in driving online sales for the Whistler.com groups department
- Web support for external event partners such as Cornucopia when needed
- Generate sales reports daily, weekly and monthly for external and internal stakeholders as needed
- Oversee image assets used in the Whistler.com booking funnel and across tactical landing pages
- Additional projects as assigned by the Senior Manager, E-Commerce
Knowledge, Skills & Abilities
- Passion and knowledge of Whistler, mountain resorts, and the tourism industry
- Proficiency with HTML, Content Management Systems, Photoshop, copywriting, SEO and Google Analytics
- Experience across key marketing areas, including CRM, SEM, and A/B Testing
- Strong organizational and time management skills with the ability to manage multiple priorities independently and proactively
- Excellent written and verbal communication skills with a commitment to customer service
- Computer proficiency, including Excel and Outlook
- Passion and energy for Whistler's unique mountain lifestyle
Posting Closing Date: November 16, 2025. Closing date is subject to change based on applicant volume.
About Tourism Whistler
We are a collaborative team, with a passion for where we are and what we do. Together we achieve great things professionally and personally. We enthusiastically strive to create a positive and fulfilling experience for our employees. Our achievement comes from anticipating trends, optimizing resources, and focusing our efforts and performance. We create a workplace that inspires respect, for our people, our partners, and our environment.
We are the official Destination Marketing Organization for the spectacular resort of Whistler, British Columbia. In addition, we operate the Whistler Conference Centre, Whistler Golf Club, Whistler Visitor Centre, and Tourism Whistler's Central Reservations. Our role as a not for profit, member-based organization, is to drive the tourism industry in Whistler and generate business for our members. They look to us for results and as a team, we deliver.
Consistently ranked the number one mountain resort in North America, Whistler features two majestic mountains, epic skiing and snowboarding, four championship golf courses, more than 200 shops, 90 restaurants and bars, accommodation galore, hiking trails, spas and arguably the best mountain bike park in the world. In short, Whistler has everything you will ever need to have the time of your life—and so much more. Now imagine living your life here all year round…
Specialist, Web Marketing & Sales
Top Benefits
About the role
Job Title: Specialist, Web Marketing & Sales
Department: Whistler.com
Position Status: Full Time, Contract
Anticipated Start Date: January 19, 2026
Anticipated End Date: July 2027
About Whistler.com
Working alongside Tourism Whistler, Whistler.com aims to enhance the guest experience by providing a superior one-stop-shop for Whistler, where visitors can complete the entire consumer path-to-purchase journey, from discovering Whistler, to planning their vacation, and finally, to booking their trip.
We love where we live and we bring that energy and passion to everything we do. We're a team of collaborative, mountain-loving individuals and we show up and achieve great things professionally and personally. Creating a positive and fulfilling experience for our team is high on our list of priorities. And we're proud to be a workplace that requires respect for our people, our partners, and our environment. Because the people make the place, and this place is pretty special.
What We Offer
We like to make work meaningful and to live life fully. Join the team at Tourism Whistler and be part of a fun, supportive organization that truly values work-life balance. We're looking for people who want to make the most of the unique Whistler lifestyle and share our values of passion, energy, achievement, and respect.
A few ways that we walk the talk:
Culture & Connection
- Bi-monthly all staff events and departmental team building (the fun kind, we swear)
- Dogs in the office - because work is better with furry friends
- Fun, supportive, and collaborative team environment
Health & Wellness
- Comprehensive health benefits for employees and their dependents, including an Employee Assistance Program and access to wellness tools like Headspace
- A wellness fund to support your health and recreation in Whistler. Think ski/snowboard or bike park pass, yoga or gym memberships, golf lessons, or other wellness offerings that support your well-being
- An annual Health & Wellness calendar with wellness offerings to prioritize mental health and well-being
Flexibility
- Nine-day fortnight schedule offering work-life balance and time to enjoy the beauty of Whistler!
- Whistler based with a hybrid approach that balances in office and remote work (following a training and probationary period)
- Paid vacation time (3 weeks annually as a starting point) to relax, unwind, and adventure
Starting Salary Range: $55,000 - $59,000 annually. This is the starting base range for this role and may vary based on internal equity, and a candidate's job-related knowledge, skills, and experience. Over and above the base salary and the benefits highlighted above, this position is also eligible for an incentive bonus of up to 10% of the annual salary.
Position Summary
The Specialist, Web Marketing & Sales supports the fulfilment of Whistler.com's goals and objectives through the ongoing monitoring, auditing, and updating of the Whistler.com website. Reporting to the Senior Manager, E-Commerce, this role also collaborates with the Tourism Whistler Web and Marketing teams.
The Specialist plays a key role in promoting Whistler.com packages and promotions through clear website communication, sales and marketing analysis, and cross-departmental collaboration. With exceptional communication and interpersonal skills, creativity, and initiative, the Specialist supports with driving incremental sales opportunities for Whistler.com.
Key Responsibilities
- Act as a Tourism Whistler ambassador, living our purpose and vision with passion & energy, achievement and respect
- Develop and maintain relationships with our internal Web and Marketing teams, and external suppliers
- Use analytics and personalization tools to track, monitor, and optimize digital presence and sales programs
- Consolidate metrics, provide ongoing reporting and analytics, and provide insights for website optimization to Sales & Marketing Manager
- Maintain and communicate packages, promotions, and events via web or email on an ongoing basis
- Regularly monitor web pages for effectiveness, make and implement recommendations for improvement
- Liaise with the Whistler.com Call Centre to ensure up-to-date knowledge and training on current campaigns, events, and offers
- Support Senior Manager, E-Commerce with reporting and slideshow for bi-weekly Sales & Marketing meetings
- Management and fulfilment of online white labels and event white labels on third party websites
- Work with Specialist, Email Marketing on tactical email support while providing ongoing feedback on email content and promotional offers
- Work with the Content team to provide tactical offer information and ensure web content is accurate and regularly audited
- Support with reporting and implementation of the Preferred Partner Program
- Management and implementation of monthly offers on the Rewards by Whistler.com program
- Support monthly KPI meetings with reporting on Rewards by Whistler.com and overall web stats
- Create and maintain delegate pages on Whistler.com to assist in driving online sales for the Whistler.com groups department
- Web support for external event partners such as Cornucopia when needed
- Generate sales reports daily, weekly and monthly for external and internal stakeholders as needed
- Oversee image assets used in the Whistler.com booking funnel and across tactical landing pages
- Additional projects as assigned by the Senior Manager, E-Commerce
Knowledge, Skills & Abilities
- Passion and knowledge of Whistler, mountain resorts, and the tourism industry
- Proficiency with HTML, Content Management Systems, Photoshop, copywriting, SEO and Google Analytics
- Experience across key marketing areas, including CRM, SEM, and A/B Testing
- Strong organizational and time management skills with the ability to manage multiple priorities independently and proactively
- Excellent written and verbal communication skills with a commitment to customer service
- Computer proficiency, including Excel and Outlook
- Passion and energy for Whistler's unique mountain lifestyle
Posting Closing Date: November 16, 2025. Closing date is subject to change based on applicant volume.
About Tourism Whistler
We are a collaborative team, with a passion for where we are and what we do. Together we achieve great things professionally and personally. We enthusiastically strive to create a positive and fulfilling experience for our employees. Our achievement comes from anticipating trends, optimizing resources, and focusing our efforts and performance. We create a workplace that inspires respect, for our people, our partners, and our environment.
We are the official Destination Marketing Organization for the spectacular resort of Whistler, British Columbia. In addition, we operate the Whistler Conference Centre, Whistler Golf Club, Whistler Visitor Centre, and Tourism Whistler's Central Reservations. Our role as a not for profit, member-based organization, is to drive the tourism industry in Whistler and generate business for our members. They look to us for results and as a team, we deliver.
Consistently ranked the number one mountain resort in North America, Whistler features two majestic mountains, epic skiing and snowboarding, four championship golf courses, more than 200 shops, 90 restaurants and bars, accommodation galore, hiking trails, spas and arguably the best mountain bike park in the world. In short, Whistler has everything you will ever need to have the time of your life—and so much more. Now imagine living your life here all year round…