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Supply Chain Associate

Soltex5 days ago
Belleville, ON
Mid Level
Full-Time

About the role

#Supply Chain Associate

**Location:**Belleville, Ontario
**Department:**Supply Chain
**Reports To:**Supply Chain Manager

##About the Role

Soltex is seeking a Supply Chain Associate to support our growing operations in Belleville, Ontario. This role plays an important part in ensuring the smooth flow of goods and information across the supply chain. The Supply Chain Associate will work closely with the Supply Chain Manager, Logistics & Inventory Coordinator, Supply Chain Specialist, and Customer Service Representative to support order management, purchasing activities, inventory tracking, and shipment coordination.

This position is ideal for someone who is organized, detail-oriented, and eager to learn, with a strong interest in supply chain operations and customer service.

##Key Responsibilities

  • Assist with order entry, order tracking, and order status updates in coordination with the Customer Service Representative
  • Communicate shipment details, lead times, and product availability to internal teams
  • Support resolution of customer inquiries related to deliveries, backorders, and product information
  • Coordinate with warehouse and logistics partners to help ensure timely order fulfillment
  • Assist with monthly inventory reconciliation and updates
  • Prepare purchase requisitions and support the issuance of purchase orders
  • Monitor open purchase orders and follow up with suppliers regarding delivery confirmations, timelines, and discrepancies
  • Assist with arranging transportation and shipments for incoming and outgoing products
  • Support vendor communications by gathering quotes, documentation, and product specifications
  • Perform additional duties as assigned to support supply chain operations

##Qualifications

  • College diploma or equivalent work experience in Supply Chain, Business, Logistics, or a related field
  • Strong organizational and attention-to-detail skills
  • Ability to prioritize tasks and manage multiple requests
  • Team-oriented with a customer service mindset
  • Reliable, adaptable, and eager to learn
  • Proficiency with computer systems, word processing, and spreadsheet programs (Excel or similar)

##Key Performance Indicators

Success in this role will be measured by:

  • Order accuracy and on-time order processing
  • Timely response to internal and customer inquiries
  • Purchase order accuracy and supplier follow-up timeliness
  • Accuracy of inbound shipment tracking
  • Support provided to customer service, purchasing, and inventory functions

##Work Environment

  • Office-based role located in Belleville, Ontario
  • Must be able to sit for extended periods of time while working on a computer

About Soltex

Chemical Manufacturing
51-200

Soltex, Inc. is a specialty chemical company focused on supplying high-quality base components, chemical intermediates, additives, and functional fluids used across industrial, automotive, and consumer applications. Headquartered in The Woodlands, Texas, with operations in the U.S. and Canada, Soltex partners closely with customers to deliver reliable, performance-driven solutions.

Our capabilities include custom chemical blending, sourcing, special packaging, and value-added services designed to meet complex formulation and supply chain needs. From initial sampling through production and logistics, Soltex is known for its responsiveness, technical expertise, and commitment to quality. We take pride in building long-term partnerships and providing dependable solutions that help our customers succeed.

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