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Debt Solutions Administrator, Asian Practice

Hybrid
North York, ON
CA$41,000 - CA$47,000/annual
Mid Level
Full-Time

Top Benefits

Remote work model
Vacation and wellness days
Extended health and dental coverage

About the role

Company Information

Farber is one of Canada’s oldest, largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 300 employees working across the country and has helped well over 200,000+ Canadians with their debt.

And now, we’re embarking on our next stage of transformation & significant growth. To do that, we are hiring experienced, enthusiastic, motivated, innovative, and client-centric team members to play critical roles in helping us reach our ambitious goals.

If this sounds exciting to you, come join us to better serve the growing number of Canadians who are in need of financial help.

Position Summary
The Debt Solutions Administrator, Asian Practice will provide exceptional service to our clients while supporting our team of Licensed Insolvency Trustees and Debt Solutions Managers with other administrative tasks.

Responsibilities

Your main responsibilities and deliverables are listed below:

  • Preparing documentation for filing and/or associated correspondence.

  • Obtaining all proper supporting information and documentation to ensure a proper, efficient administration of the file (including, but not limited to income and other tax filings, asset realizations).

  • Responding in a timely manner to ongoing queries and requests from creditors and debtors.

  • Liaising with the administration team, including, but not limited to, assisting with obtaining information, and documentation and following up on complex issues where input and interpretation are requested.

  • Other duties as may be required.

Your duties may be expanded depending on your workload and this will be reviewed with you on a periodic basis.

Qualifications

  • Post-secondary education or related equivalent experience.

  • Fluent in Cantonese, Mandarin & English.

  • 3 years’ experience in an administrative or clerical role.

  • Previous experience in the consumer insolvency experience is highly desirable.

  • Natural ability to recognize and speak to the client’s emotional state.

  • Excellent verbal and written communication skills to effectively connect with clients and other stakeholders.

  • Strong attention to detail and the ability to multitask in a fast-paced environment.

  • Excellent organizational and time management skills.

  • High computer literacy with Microsoft Office and the ability to learn new programs.

  • Great interpersonal skills to deal with team members, staff, and clients.

  • A team player who can also work independently and take ownership of their workload.

  • Experience with Microsoft Dynamics CRM would be an asset.

  • Multitask and ability to cope with stress.

Benefits, and Perks

  • Remote work model

  • Vacation and wellness days

  • Extended health and dental coverage, plus virtual doctor services

  • Employee Assistance Program and mental health resources

  • Company-matching retirement savings plan

  • Financial support for professional development

  • Annual company events

  • Exclusive access to perks and discounts

Our Culture at Farber

At Farber, helping people is at the heart of everything we do—and that commitment extends to our employees, clients, and partners alike. We’re dedicated to building an inclusive, diverse, and equitable workplace where everyone feels valued, respected, and supported from day one.

Our culture is grounded in recognition, growth, and connection. We celebrate our people through meaningful awards and recognition programs, invest in their development through training/learning academies, education reimbursement, and foster an environment of respect that is felt across the organization. We also take pride in celebrating the diverse communities we serve and work in, creating a workplace where everyone can show up as their authentic selves.

Position: Debt Solutions Administrator
Location: Hybrid/North York
Industry: Financial Services
Employment Type: Permanent/Fulltime
Salary: $41,000-$47,000 + Bonus

We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.

About Farber Debt Solutions

Financial Services
51-200

Farber Debt Solutions is one of Canada’s most respected Licensed Insolvency Trustee firms. We help individuals and businesses get out of debt, and rebuild their lives and credit. Farber’s Licensed Insolvency Trustees (LITs) negotiate with creditors to reduce or eliminate debt through a consumer proposal or a bankruptcy.

We understand most people fall into debt due to circumstances beyond their control and the stress they are going through during this difficult period. This is why people leave our free consultation with a sense of relief, like a weight has been lifted off their shoulders.

Established in 1979, Farber has over 200 employees in over 70 offices across Ontario, British Columbia and Alberta.

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