About the role
The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.
Responsibilities Own overall relationship with assigned clients Ensure retention and satisfaction of all assigned clients Aid clients in achieving their goals
Qualifications
Bachelor's degree or equivalent experience Experience in customer success Strong written and verbal communication skills Detail oriented and analytical Demonstrated ability to increase customer satisfaction
Not the right fit? Search for Client Success Manager jobs in Toronto, Ontario, Canada
About MSRcosmos LLC
At MSRcosmos, we're driven by the belief in the transformative power of technology to inspire and shape businesses and communities globally. With a strategic network of global partners and deep expertise in AI (including Gen AI), Cloud, Data & Analytics, Enterprise Applications, and Intelligent Automation, our products, services, and solutions empower companies to revolutionize their businesses.
With a global team of over 2000 professionals across 16 offices spanning 4 continents, MSRcosmos is dedicated to shaping our customers' future by consistently delivering on our commitments and contributing enduring value to society. Headquartered in the US, MSRcosmos maintains a robust presence in key locations, including the US, UK, and India.
Key Service Pillars We blend innovation and experience across the below four pillars to empower businesses on their digital transformation journey.
- Generative AI – Assessment, Strategy, Deployment, Customization, Integration.
- Cloud Services – Cloud Migration, Optimization, Managed Services
- Data & AI – Data Engineering, Data Modernization, Data Migration, Data Visualization, Analytics, AI/ML
- Automation – Intelligent Automation, Robotic Process Automation (RPA), Infrastructure as a code, Process Automation
- Enterprise Applications- Implementation, Upgrades, Support, Customization, Integration Key Specializations
- Cloud - Azure, AWS, GCP, SUSE
- Data & AI – Microsoft, Databricks, Snowflake, Cloudera
- Generative AI – Azure OpenAI
- Automation – Blue Prism, Microsoft
- Enterprise Application – SAP, Microsoft, ServiceNow
Key Milestones
- Women-Owned Business Enterprise.
- Inc. 5000 – Consistently listed as America’s Fastest-Growing Private Companies.
- Microsoft - 2022 Partner of the Year Finalist SAP on Azure Award
- HfS Research – Featured under challenger series.
- ISG - Featured on ISG’s Provider Lens Report for Managed Public Cloud Services, SAP on Azure.
- Silicon India - 10 Most Promising RPA Service Providers.
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About the role
The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.
Responsibilities Own overall relationship with assigned clients Ensure retention and satisfaction of all assigned clients Aid clients in achieving their goals
Qualifications
Bachelor's degree or equivalent experience Experience in customer success Strong written and verbal communication skills Detail oriented and analytical Demonstrated ability to increase customer satisfaction
Not the right fit? Search for Client Success Manager jobs in Toronto, Ontario, Canada
About MSRcosmos LLC
At MSRcosmos, we're driven by the belief in the transformative power of technology to inspire and shape businesses and communities globally. With a strategic network of global partners and deep expertise in AI (including Gen AI), Cloud, Data & Analytics, Enterprise Applications, and Intelligent Automation, our products, services, and solutions empower companies to revolutionize their businesses.
With a global team of over 2000 professionals across 16 offices spanning 4 continents, MSRcosmos is dedicated to shaping our customers' future by consistently delivering on our commitments and contributing enduring value to society. Headquartered in the US, MSRcosmos maintains a robust presence in key locations, including the US, UK, and India.
Key Service Pillars We blend innovation and experience across the below four pillars to empower businesses on their digital transformation journey.
- Generative AI – Assessment, Strategy, Deployment, Customization, Integration.
- Cloud Services – Cloud Migration, Optimization, Managed Services
- Data & AI – Data Engineering, Data Modernization, Data Migration, Data Visualization, Analytics, AI/ML
- Automation – Intelligent Automation, Robotic Process Automation (RPA), Infrastructure as a code, Process Automation
- Enterprise Applications- Implementation, Upgrades, Support, Customization, Integration Key Specializations
- Cloud - Azure, AWS, GCP, SUSE
- Data & AI – Microsoft, Databricks, Snowflake, Cloudera
- Generative AI – Azure OpenAI
- Automation – Blue Prism, Microsoft
- Enterprise Application – SAP, Microsoft, ServiceNow
Key Milestones
- Women-Owned Business Enterprise.
- Inc. 5000 – Consistently listed as America’s Fastest-Growing Private Companies.
- Microsoft - 2022 Partner of the Year Finalist SAP on Azure Award
- HfS Research – Featured under challenger series.
- ISG - Featured on ISG’s Provider Lens Report for Managed Public Cloud Services, SAP on Azure.
- Silicon India - 10 Most Promising RPA Service Providers.