Salary range: The salary range for this position is CAD $45.46 - $65.35 / hour Why Fraser Health?:

Are you passionate about making a difference? Are you innovative, energized by ever-new challenges, and the opportunity to do things differently? Join us on an exciting landmark project and make history! Bring your expertise in strategic leadership and transformational change to this role as a Client Partner, Capital Developments’ Strategic Change supporting the New Surrey Hospital and BC Cancer Centre.

To be located on a greenfield site, this project will be the first net new hospital in BC in nearly 20 years. This is your opportunity to apply creativity, skill, intuition and perseverance to inspire, and get results. To build something big. Something meaningful for tomorrow. And to create lifelong memories and relationships along the way.

The project is complex and involves the integration of a community hospital with a regional cancer centre under one roof. This future focused hospital promises to be progressive in its clinical care delivery. When complete, the new facility will feature key acute care services including virtual health, inpatient, outpatient, emergency and surgical services integrated with a cancer centre focused on cancer care, treatment, research and education.

Position Highlights

As a Client Partner, Capital Developments’ Strategic Change, you will be a main point of contact for the Design & Construction Workstream with the primary responsibility of communicating and engaging with a wide variety of subject matter experts (SMEs) across various technical disciplines to ensure the requirements of the NSHBCCC meet the needs of the owner/client throughout the Design Development and Construction phases of the Project. As the Project is moving into the 30% Design Phase phase, a key facet of this role will be to manage, facilitate, and coordinate the 18 User Groups that consists of all the Technical disciplines throughout the entire Design Development process. This will involve preparing the subject matter experts on the meeting materials in advance, coordinating schedules and meeting management, high-level of stakeholder engagement, identifying issues, and escalating potential changes to the proper channels. Previous experience with change control, managing an adds/omit log, and RFI response management will be beneficial to the role.

This exciting role will support operational readiness planning and activities with clinical and technical partners through to the opening of the hospital in 2030.

Connect with us!

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits, including but not limited, to:

• Four weeks of vacation to start
• Comprehensive 100% employer paid benefits
• Immediate enrollment in a defined municipal pension plan
• 87% maternity top-up
• 50% subsidy on Translink passes

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.

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Detailed Overview:

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Client Partner, Capital Developments' Strategic Change provides advice on change strategies and approaches, and project and change services. The Client Partner is assigned to large, complex capital development initiatives and works in partnership with sponsors to execute on the strategic plans of the organization. The initiatives have multiple stakeholders at various levels, internal and external, and the Client Partner plays a critical role in designing, coordinating and implementing engagement strategies.

Responsibilities:

• Provides expert-level project and change services to clients on system-transforming capital development initiatives from idea generation to planning, implementation, and evaluation.

• Develops and implements the assigned change initiative within the strategic contexts of the capital development and Fraser Health, and provides coordination throughout all phases. Ensures that an optimal plan/structure is in place to achieve the desired outcomes and benefits.

• Provides strategic change thought leadership to sponsors and other key stakeholders.

• Negotiates and facilitates resolution to impediments to project/change progress and success on behalf of the client.

• Identifies and manages key client strategies and works closely with Communications to develop communication strategies.

• Provides progress monitoring and reporting to clients and stakeholders; develops and manages project tracking material and online resources for the initiative; identifies, manages, mitigates risks, and facilitates issues resolution.

• Applies change management principles to develop engagement strategies and action plans to maximize success working collaboratively with other support departments as appropriate.

• Assesses the impact of the transformation (change) initiative from a systems perspective and manages the impacts and interdependencies with other initiatives happening in the capital development and Fraser Health.

• Develops appropriate project and change documentation (e.g., statements of work, proposals, charters, work plans, risk management plans, change management plans, etc.).

• Partners with sponsor clients in developing and delivering capital development presentations, briefings, reports, and status updates.

• Works collaboratively with Health and Business Analytics and other departments on developing effective measurement systems to track progress towards achievement of results/outcomes.

• Partners with other departments in the development, integration, maintenance and promotion of the organization's repeatable and sustainable initiative/project/change management processes.

• Participates in the selection and orientation of new Client Partners, Capital Developments' Strategic Change by reviewing applicants and participating in interviews.

• Manages project budgets as delegated by the project sponsors by monitoring expenditures and reporting on variances.

• Participates in capital developments' strategic change knowledge networks and organizational capacity building.

• Participates in evaluation and refinement of tools and methods utilized by the Capital Developments' Strategic Change; champions the various methods; provides project and change management coaching, mentoring, instruction and materials.

Qualifications: Education and Experience

Master's degree in Health, Business or related discipline supplemented by PMP, PROSCI and/or CCMP certification/designation. Five (5) years' recent experience delivering results using project and change management methods in a large, complex, multi-stakeholder environment; or an equivalent combination of education, training and experience.

Valid BC driver's license and access to a personal vehicle for business related purposes.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Knowledge of business, change and project management principles.
• Knowledge of other health care disciplines and their role in health care.
• Ability to operate a PC and effectively utilize a variety of software applications to support the initiative management activities.