About Power Factors Power Factors is accelerating the green energy transition by providing advanced analytics and AI insights to operators of renewable energy assets. Our SaaS platforms are used to manage over 250 GW of wind, solar, hydro, and energy storage projects globally. By driving down operational costs and increasing revenue, we are tackling one of the world's most important challenges: making renewable energy the world's leading source of power. Our vision is to create a sustainable world powered by renewable energy. Our mission is to fight climate change with code. We are looking for a Principal Implementation Engineer to join our Professional Services team, leading complex, high-stakes platform implementations for renewable energy asset owners and operators. As a Principal IE, you will serve as the technical and domain authority throughout the customer engagement lifecycle, co-owning end-to-end delivery of our software solutions for utility-scale solar, wind, and BESS customers. Our platform ingests millions of IoT and other data points, cleanses the data, detects performance issues, identifies leading indicators of future problems, and delivers advanced analytics to help customers maximize asset performance. In addition to monitoring and analytics, the platform provides the toolsets needed to turn insights into action, including case management and work order management capabilities. You will play an important role within GCO by using both professional and domain expertise to help the team achieve delivery goals — whether through mentoring implementation engineers on renewable energy fundamentals, driving methodology improvements, surfacing field insights back to Product, or raising the quality bar on customer-facing deliverables. You will work remotely with an international team across the US, Canada, Sweden, Germany, Greece, India, and the Philippines. The Role — What You'll Do Customer Delivery & Engagement Lead end-to-end implementations for utility-scale solar, wind, and BESS customers. Serve as the domain authority on how technically sophisticated customers — including Performance Engineering teams, Asset Management organizations, and Operations leaders — intend to use the platform and interpret its output. Drive UAT and production readiness through Technical Support handoff, with the credibility of someone who has lived the workflows being validated. Technical Discovery & Configuration Lead technical discovery workshops and translate operational requirements and design decisions into platform configuration, covering KPIs, dashboards, analytics, data onboarding, and integrations. Review and validate implementation deliverables for technical accuracy, ensuring configured data structures and analytics outputs align with industry standards and customer expectations. Team Development & Methodology Mentor team members to build renewable energy domain fluency across the PS team. Contribute to continuous improvement of implementation methodology, solution design templates, Professional Services runbooks, and validation standards. Cross-functional Contribution Surface renewable industry requirements and field observations back to Product and Engineering from direct customer engagement. Must-Have Qualifications 8+ years of experience working inside the renewable energy industry in asset management, performance engineering, O&M, or a comparable technical role at an IPP, asset owner, OEM analytics team, or renewable monitoring organization, including several years of PV experience. Hands-on operational experience with SCADA systems, electrical drawings, as-built drawings, data historians, or APM platforms; able to interrogate time-series data, diagnose performance issues, and validate data quality in production environments. Deep familiarity with renewable energy performance concepts: power curve analysis, performance ratio, availability calculations, energy yield variance, loss categorization, and O&M cost structures. Strong working knowledge of SQL and data structures; able to independently interrogate datasets and validate platform outputs. Technical aptitude for SaaS configuration, APIs, data mapping and transformation, and troubleshooting complex customer environments. Demonstrated ability to translate operational requirements into software configuration decisions with ownership and precision. Strong customer-facing communication skills, including the ability to engage performance engineers and asset managers as a peer on the details that matter to them. Organized, detail-oriented, and comfortable managing multiple concurrent implementations across a global customer base. Excellent written and verbal communication skills in English. Beneficial Qualifications Direct experience with renewable energy APM (Asset Performance Management) platforms. Domain depth in wind energy: meteorology, power performance, turbine reliability, or turbine operations, in addition to PV. Experience leading complex, multi-stakeholder deployments involving large datasets, integrations, and operational change management. Experience working in a cloud environment (AWS, Azure, or GCP). Advanced degree in Engineering, Energy Systems, Data Science, or a related quantitative field. Experience working in a workshop format and helping to translate data and requirements into actionable designs. What We Offer Comprehensive benefits package including health, dental, and vision coverage, plus dedicated wellness support. Generous paid vacation policy. Employer RRSP matching program. Work-from-abroad opportunities with manager approval. Exposure to a global team operating across multiple countries and time zones. A humble cause with a clear purpose — you will help us fight climate change with code every day at work. At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. By applying to this role, you acknowledge that your application information — including your resume, contact details, and any materials you submit — may be shared with our client (the hiring organization) for the purpose of evaluating your candidacy. We act as a recruiting partner on behalf of this client. Your information will be used solely in connection with this opportunity and handled in accordance with applicable privacy laws. At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information on our general privacy practices, please see the AppDirect Privacy Notice. At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.