The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.

We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream , this is the place for you!

Job Purpose Are you a data centric and analytical person focused on improving business? Are you driven by customer and category growth? Do you love working in a team and thrive as an Individual Contributor?

The Customer Analytics Associate reports directly to the Ice Cream Canada OOH KAM. This position is responsible for providing analytical support & insights to Ice Cream CBD teams within Canada. The focus of the Customer Analytics Associate position is to provide analytical support on OOH Customers and Retailers regarding customer management information. The position is responsible for proactively analyzing and reviewing information on current business, identifying opportunities or potential problems within information being analyzed and other tasks as assigned.

Key Responsibilities

• Draw observation and deliver trends & insights related to a Customer and category. You will be using diverse data sources including Customer Sales, AC Nielsen, Shipment information, competitive market activity, and internal planning sources
• Executing and maintaining reports for performance, planning, forecasting and trends to aid in analyzing Unilever’s and our customers’ performance
• When presented with a business problem, you will play a key role in leveraging data and visualization tools to aid in decision making and to illustrate insights and recommendations from data.
• Helping to maximize efficiencies in both how and what data we use to deliver reporting as well as help the team make decisions
• Providing metrics around historical promotional activity
• Assist in preparation of reporting for business reviews and Joint business planning for the Customer
• Deliver analytic insights that help the team decide optimal assortment recommendations for cabinet planograms, POS and execution
• Creation and management of Field priorities to drive action in store with the Retail Team
• Ad hoc analytic requests from different areas of the business including Brand and Trade
• Receives information related to customer/consumer complaints and adverse reactions. Immediately notifies and provides collected information to Customer Service and CEC (Consumer Engagement Centre).
• Collaborate with team within Unilever and customer to share best practice analysis

Examples Of Some Specific Tasks And Some Automated Tasks

• Customer Point of Sale data Scorecards
• Customer Deal Sheets
• Performance reporting & takeaways
• Ad Tracking & Insight
• POS Maintenance
• Sales trends and insights summaries = the “So what?” for customers
• Customer Ad Hoc Requests
• Overview of Competitive activities
• Customer Joint Business Planning support
• Customer Listing files
• Post Evaluation of Events and Recommendations
• Deep Dives and Root Cause Analysis
• On-going Analytics training provided

What You Need To Succeed

• Bi-lingual in English and French.
• Undergraduate degree required
• Previous analytical experience an asset
• Personal leadership and Owners mindset
• Self-motivated, Service minded, solution-focused attitude
• Detail oriented, yet mastered the ability to prioritize and manage workload effectively
• Strong analytical skills – can leverage technology & tools such as Excel, Pivot Tables, PowerPoint,
• Power BI or Data visualization to move from observation to insight. Experience with some of these tools an asset
• Experience with Nielsen and data manipulation (MTrack, Shopper Track (Homescan), etc.) an asset
• Curious in nature and constantly seeking to learn
• Works well in teams (as there is significant exposure to cross-functional teams)

What You Can Expect

• A unique mix of global scale & start-up spirit—€7.9 bn powerhouse with an agile, entrepreneurial mindset. We’re building a new high growth Ice Cream company from the ground up.
• Career without limits—42 markets, international opportunities, and fast tracked growth.
• A performance-driven culture—Freedom to act, disrupt and grow – your success is measured by impact.
• A company that celebrates joy, innovation, and purpose—We create extraordinary careers, just like our ice cream creates extraordinary moments.

The pay range for this position is $71,000 to $106,600. TMICC takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Benefits : TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

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About The Magnum Ice Cream Company With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.

About The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization :

• We are all about growth
• We operate with speed and simplicity
• We win together with fun
• We boldly innovate to disrupt our industry
• We care and challenge
• We are experts in the Ice Cream Category

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE? Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.

The Magnum Ice Cream Company (TMICC) Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact your recruiter. Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.

The Magnum Ice Cream Company Canada est une organisation engagé à la diversité et à l'inclusion pour stimuler nos résultats d'affaires et créer un meilleur avenir chaque jour pour nos employés, les consommateurs globaux, les partenaires et les communautés. Nous croyons qu'un effectif diversifiée nous permet de faire correspondre nos ambitions de croissance et de stimuler l'inclusion dans l'entreprise. Tous les candidats qualifiés recevront la considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'origine nationale ou ethnique, l'état matrimonial, la situation familiale, l'invalidité, les caractéristiques génétique, et une condamnation pour laquelle un pardon a été accordée.

Si vous êtes une personne handicapée qui a besoin d'aide à tout moment au cours de notre processus de recrutement, veuillez contacter votre recruteur. Veuillez noter: ces lignes sont réservées aux personnes handicapées ayant besoin d'aide et ne sont pas un moyen d'enquêter sur les postes.