Who you are

• Proven experience as an organizational leader at the Director level or higher
• A strong track record of managing and developing people managers across multiple teams and disciplines
• Hands-on experience running agile organizations at scale, with a sense of urgency to deliver high-quality solutions to customer problems
• Experience developing and executing a strategy that balances feature development, infrastructure improvement, and ongoing software maintenance
• A demonstrated ability to balance customer value with business impact while managing a multi-million dollar budget
• A mindset that embraces AI and emerging technologies as opportunities to accelerate innovation and elevate team capabilities
• Experience building diverse, high-performing teams
• Familiarity using our tech stack: Ruby on Rails, TypeScript, and/or React (React Native for mobile is a plus) in a production environment
• Experience working with GraphQL, API Layer, and performance optimization
• Foundational knowledge of AWS (e.g., Lambda, ECS, EC2)
• Proven experience leading 5+ engineering teams, including managing other managers
• Experience building software via leading LLM providers

What the job involves

• We’re looking for a Director, Software Engineering to provide technical leadership to our Foundation and Production Engineering teams
• Reporting to our VP, Software Engineering, the Director, Software Engineering will be a critical part of Jobber’s continued success
• As a seasoned engineering leader, you will be accountable for delivering high-quality software that meets our customers' needs
• With your extensive experience in people management, agile software development, and business strategy, you’ll provide strategic direction and technical leadership for our Production Engineering and Foundation Software Engineering teams
• These 2 groups are comprised of the following teams:
• Design System
• Mobile Platform
• Web Platform
• Infrastructure (Compute and Database)
• Queueing/Streaming
• Trust/Auth
• Developer Acceleration
• Develop and execute a forward-thinking product strategy that aligns with Jobber’s long-term business goals
• Manage a team of Engineering Managers and Senior Engineering Managers, supporting them in leading the growth and continuous improvement of a team of 50+ Software Engineers
• Drive product quality, stability, and performance as the team scales, while protecting agility and maximising impact through each stage of growth. Amplify engineering excellence through high-quality software development best practices, mentorship, and a culture of continuous improvement
• Partner with peers on the Leadership Team to drive company strategy and advance critical company objectives

Benefits

• Health, dental, vision, and paramedical for both mind and body, life and travel insurance, and an employee assistance program.
• Health spending and wellness accounts to help with expenses not covered by traditional benefits.
• Equity and RRSP matching of up to 3% of your annual salary.
• Your birthday off!
• Parental leave—complete with top-ups for up to 8 weeks.
• Monthly snack box program with plenty of options for that afternoon pick-me-up.
• Bi-weekly all company stand-ups, quarterly hackathons and town halls, and yearly all-hands professional development sessions.
• Continuous 1:1’s and honest feedback.
• A team of humble and supportive group of Jobberinos who give a sh*t about the work they’re doing.
• Opportunity to have a 1:1 session with one of our Development Coaches, take advantage of our in-house suite of learning opportunities, and build out your personal development plans.
• Hybrid work model.
• Work in either our Edmonton or Toronto office, remotely from anywhere in Canada or the US, or a combination of both.
• Monthly home office allowance and a one-time stipend to help equip your home office.