Are you looking to take on a new challenge within a growing department in an industry undergoing major transformation? Do you want a role that keeps you at the heart of the action—communicating with multiple departments while ensuring outstanding customer service? Our team is expanding, and we are looking for a new Retrofit Project Coordinator to join us.

Main Tasks and Responsibilities

• Manage retrofit projects, including communication with clients and various internal departments (engineering, PLC, optimization, etc.).
• Follow up on production and delivery dates.
• Organize installations when required, which may involve on-site presence.
• Provide follow-up with the client after installation/start-up.
• Ensure that parts manuals are reviewed and sent to clients.
• Collect important technical details from clients.
• Organize and coordinate various meetings.
• Provide spare parts lists and follow up with clients accordingly.

Required Qualifications and Skills

• College diploma (DEC) in Mechanical Engineering, Business Administration (with experience in a manufacturing company and CRM usage), or any other equivalent combination of education and experience.
• Strong command of French and English, both spoken and written.
• Good knowledge of Microsoft Office Suite and relevant experience using a CRM.
• Excellent communication and interpersonal skills.
• Strong analytical abilities and attention to detail.

What We Offer

• A flexible work schedule promoting work–life balance and a hybrid work model.
• Competitive salary and a comprehensive range of benefits, including dental insurance and telemedicine.
• A personalized professional development approach tailored to each employee’s experience, strengths, and goals.
• The opportunity to build connections with colleagues across North America.
• Various social and recognition activities.